BỘ GIÁO DỤC VÀ ĐÀO TẠO TRƯỜNG ĐẠI HỌC QUẢN LÝ VÀ CÔNG NGHỆ HẢI PHÒNG ------------------------------- KHÓA LUẬN TỐT NGHIỆP NGÀNH: NGÔN NGỮ ANH- NHẬT Sinh viên: Lê Thị Thảo Giảng viên hướng dẫn: TS Trần Thị Ngọc Liên HẢI PHÒNG – 2020 Luan van BỘ GIÁO DỤC VÀ ĐÀO TẠO TRƯỜNG ĐẠI HỌC QUẢN LÝ VÀ CÔNG NGHỆ HẢI PHÒNG ----------------------------------- A RESEARCH ON HOW TO USE ENGLISH EFFECTIVELY IN JOB INTERVIEWS: A CASE STUDY WITH THE FINAL YEAR ENGLISH MAJORS AT HAI PHONG UNIVERSITY OF MANAGEMENT AND TECHNOLOGY KHÓA LUẬN TỐT NGHIỆP ĐẠI HỌC HỆ CHÍNH QUY NGÀNH: NGÔN NGỮ ANH- NHẬT Sinh viên: Lê Thị Thảo Giảng viên hướng dẫn: TS Trần Thị Ngọc Liên HẢI PHÒNG – 2020 Luan van BỘ GIÁO DỤC VÀ ĐÀO TẠO TRƯỜNG ĐẠI HỌC QUẢN LÝ VÀ CÔNG NGHỆ HẢI PHÒNG ------------------------------------- NHIỆM VỤ ĐỀ TÀI TỐT NGHIỆP Sinh viên: Lê Thị Thảo Mã SV: 1612753035 Lớp: NA2001N Ngành: Ngôn ngữ Anh- Nhật Tên đề tài: A research on how to use English effectively in job interviews: A case study with the final year English majors at Hai Phong University of Management and Technology Luan van NHIỆM VỤ ĐỀ TÀI 1. Nội dung và các yêu cầu cần giải quyết trong nhiệm vụ đề tài tốt nghiệp ( về lý luận, thực tiễn, các số liệu cần tính toán và các bản vẽ). Các số liệu cần thiết để thiết kế, tính toán. Địa điểm thực tập tốt nghiệp.
Luan van CÁN BỘ HƯỚNG DẪN ĐỀ TÀI TỐT NGHIỆP Họ và tên:…………………………………………………………………. Học hàm, học vị:. Nội dung hướng dẫn:. ……………………………………………………………………………… ……………………………………………………………………………… ……………………………………………………………………………… Đề tài tốt nghiệp được giao ngày….
Yêu cầu phải hoàn thành xong trước ngày…. Đã nhận nhiệm vụ ĐTTN Đã giao nhiệm vụ ĐTTN Sinh viên Người hướng dẫn Lê Thị Thảo TS. Trần Thị Ngọc Liên HảiPhòng, ngày. TRƯỞNG KHOA Luan van CỘNG HÒA XÃ HỘI CHỦ NGHĨA VIỆT NAM Độc lập - Tự do - Hạnh phúc PHIẾU NHẬN XÉT CỦA GIẢNG VIÊN HƯỚNG DẪN TỐT NGHIỆP Họ và tên giảng viên:.
Họ và tên sinh viên:. Nội dung hướng dẫn:. Tinh thần thái độ của sinh viên trong quá trình làm đề tài tốt nghiệp. Đánh giá chất lượng của đồ án/khóa luận (so với nội dung yêu cầu đã đề ra trong nhiệm vụ Đ.N trên các mặt lý luận, thực tiễn, tính toán số liệu…).
Ý kiến của giảng viên hướng dẫn tốt nghiệp Được bảo vệ Không được bảo vệ Điểm hướng dẫn Hải Phòng, ngày … tháng … năm. Giảng viên hướng dẫn (Ký và ghi rõ họ tên) TS. Trần Thị Ngọc Liên QC20-B18 Luan van CỘNG HÒA XÃ HỘI CHỦ NGHĨA VIỆT NAM Độclập - Tự do - Hạnhphúc PHIẾU NHẬN XÉT CỦA GIẢNG VIÊN CHẤM PHẢN BIỆN Họ và tên giảng viên:. Họ và tên sinh viên:.
Đề tài tốt nghiệp:. Phần nhận xét của giáo viên chấm phản biện. Những mặt còn hạn chế. Ý kiến của giảng viênchấm phản biện Được bảo vệ Không được bảo vệ Điểm phản biện HảiPhòng, ngày … tháng … năm.
Giảng viên chấm phản biện (Ký và ghi rõ họ tên) QC20-B19 Luan van ACKNOWLEDGEMENT During the process of doing this graduation paper, I have received many necessary assistances, precious ideas and timely encouragements from my teachers, family and friends. This paper could not have been completed without the help, encouragements and support from everybody. First of all, I would like to express my sincere thanks to my supervisor Dr Tran Thi Ngoc Lien, the Dean of Foreign Language Department for her enthusiastic guidance, very helpful ideas and instructions for the preparation and her corrections during the completion of this graduation paper. Secondly, I would like to express my thanks to all the teachers at Haiphong Management and Technology University for the precious and useful lessons in my study process that helped me a lot of during graduation time.
Finally yet importantly, I would like to thank my family members who always stand by my side while the work was in process. Haiphong, October 2020 Student Le Thi Thao 1 Luan van TABLE OF CONTENTS Acknowledgement. 1 List of abbreviations. 5 List of charts.
Rationale for the study. Aims of the study. Scope of the study. Design of the study.
9 PART B: DEVELOPMENT CHAPTER 1: Theoretical background. An overview of job interview. What is job interview?. What make a perfect job interview?.
Preparing for a job interview. The significance of English in job interview .What is speaking skills.The importance of speaking skill in job interviews .How to speak in English effectively in job interviews .What is listening skills? .The importance of listening skills in job interviews .How to listen in English effectively in job interviews. The reality of learning and teaching English for the final year English major students at HPU. English teaching and learning condition at HPU.
Data collection instrument. The survey questionnaire. The design of survey questionnaire. The data analysis.
Motivations to study English. The student’s English learning time. The students' assessment of the importance of English in job interviews. Part-time student situation.
The frequency of students participating in job interviews. The students’ assessment of learning the communication skills in job interview. Difficulties that students face when going to job interviews. Some suggested solutions for students in job interview.
Activities for improving English communication skills at HPU 37 2. Findings and discussion. 38 CHAPTER 3: Some popular mistakes made by final year English majors in job interviews and suggested solutions. Some popular mistakes made by interviews.
Lack of communication skills. Not confident in yourself. Lack of preparation. Some suggested solutions.
Improve communication skills. Confidence in yourself .42 PART C: RECOMMENDATIONS AND CONCLUSION……………. Summary of the study. Limitations of the study.
Suggestions for further study. 46 3 Luan van LIST OF ABBREVIATIONS HP: HaiPhong HPU: HaiPhong University of Management and Technology 4 Luan van LIST OF CHARTS Chart 1: Motivations of English major students to study English Chart 2: The student’s English learning time Chart 3: The importance of English in job interviews Chart 4: The situation of students working part-time job Chart 5: The frequency of students participating in job interviews Chart 6: The students' assessment of learning the communication skills in job interviews Chart 7: Difficulties in job interviews Chart 8: The solution for students in job interviews Chart 9: Students' opinions about activities for improving English in job interviews at HPU 5 Luan van PART A: INTRODUCTION 1. RATIONALE FOR THE STUDY Having a good job is the main aim of all students after graduation. However, whether all students can get it or not? It depends on many factors such as specialization, knowledge of society, activeness, relationship, interview skills, communication skills and so on.
All these factors need to be collected during a long time, not in a week or in a month. No matter where students went to school, no matter what the Grade Point Average is, no matter how much experience students have, no matter who students know, if they aren't able to interview successfully, they won’t get the job. English is an international language used between different countries in casual communication, and in work. Therefore, English in today's era is not only a common communication tool but also a mandatory requirement in companies with foreign elements.
Specifically, in the job application must have an English certificate, interview in English,. Not only the job requirements, but through the English interview, the employer will have the opportunity to evaluate the communication ability of you, as well as culture of international integration. When participating in the interviews, the same qualifications, the same number of years of experience, but if you can answer English questions fluently, it will be a great advantage. Employers not only need a candidate with full qualifications and experience in the right field, but they need someone to help them grow the company.
Because, if a company wants to grow up, it is necessary to promote international trade relations, in order to be able to transact with customers and foreign partners. That is the reason why I decided to do a research on: A research on how to use English effectively in job interviews: A case study with the final year English majors at HaiPhong University of Management and Technology. AIMS AND OBJECTIVES OF THE STUDY The study is to help students at HaiPhong University of Management and Technology understand clearly the importance of English in interviews to prepare carefully before joining in an interview. Using English well in job interviews will give you more opportunities to get the job.
In order to achieve such aims, the following objectives are set : To identify students’ opinion about the importance of English in a job interview To figure out the communication skills required in a job interview To find out the difficulties in English faced by final students at HPU in job interviews To make some suggestions to help the surveyed students overcome the difficulties 3. RESEARCH QUESTIONS These followings are three research questions of this study: What do HPU final year students think about the importance of English in job interviews? What communication skills are required in job interviews? What are the difficulties in English faced by final students at HPU in job interviews? What are suggested solutions to help the surveyed students overcome the difficulties? 4. SCOPE OF THE STUDY There are so many different material resources and researchers that require a lot of time and effect while my personal experience is limited. Therefore, In 7 Luan van this study, some interviews are analyzed to point out the factors make successful and unsuccessful interviews.
DESIGN OF THE STUDY The study contains of four part: Part A – Introduction The rationale of the study is given in this part. It also explains the scope, aims, method and organization of the study. Part B – Development Chapter 1: Theoretical background Chapter 2: Devoted to Research Methodology Chapter 3 : Some popular mistakes and suggested solutions in job interview Part C –RECOMMENDATIONS AND CONCLUSION Conclusion summarizes all the obtained results and includes suggestions. 8 Luan van PART B: DEVELOPMENT CHAPTER 1: THEORETICAL BACKGROUND 1.
An overview of job interview 1. What is job interviews? A job interview is a conversation which occurs between a potential employer and a job applicant. During the job interview, the employer hopes to determine whether or not the applicant is suitable for the job, while the applicant tries to learn more about the position while also impressing the employer. As a general rule, a job interview is an important part of the process of applying for a job, and it may range in formality from a casual conversation to a series of serious discussions with an assortment of people working within the company.
If a job applicant manages to land a job interview, it indicates that the employer has at least some interest. Typically, an applicant responds to an advertised job opening, providing a resume and other requested materials. The employer or a representative reviews all received applications, and decides who should be invited back for an interview. In some cases, a preliminary interview may be held on the phone, to save resources and time for both parties.
Depending on the size of a company and its organization, an applicant may only have one job interview. This is common with small businesses, in which candidates are often interviewed directly by the employer.