BỘ GIÁO DỤC VÀ ĐÀO TẠO TRƯỜNG ĐẠI HỌC QUẢN LÝ VÀ CÔNG NGHỆ HẢI PHÒNG ------------------------------- KHÓA LUẬN TỐT NGHIỆP NGÀNH : NGÔN NGỮ ANH - NHẬT Sinh viên : Vương Thanh Hiền HẢI PHÒNG – 2024 BỘ GIÁO DỤC VÀ ĐÀO TẠO TRƯỜNG ĐẠI HỌC QUẢN LÝ VÀ CÔNG NGHỆ HẢI PHÒNG ----------------------------------- DIFFICULTIES IN LISTENING AND UNDERSTANDING ENGLISH OF THE FIRST YEAR NON-MAJORS AT HAI PHONG UNIVERSITY OF MANAGEMENT AND TECHNOLOGY KHÓA LUẬN TỐT NGHIỆP ĐẠI HỌC HỆ CHÍNH QUY NGÀNH : NGÔN NGỮ ANH - NHẬT Sinh viên : Vương Thanh Hiền Giảng viên hướng dẫn : ThS.Nguyễn Thị Hoa HẢI PHÒNG – 2024 BỘ GIÁO DỤC VÀ ĐÀO TẠO TRƯỜNG ĐẠI HỌC QUẢN LÝ VÀ CÔNG NGHỆ HẢI PHÒNG -------------------------------------- NHIỆM VỤ ĐỀ TÀI TỐT NGHIỆP Sinh viên: Vương Thanh Hiền Mã SV: 2012753001 Lớp : NA2401N Ngành : Ngôn ngữ Anh-Nhật Tên đề tài: Difficulties in listening and understanding English of the first year non-majors at Hai Phong University of Management and Technology NHIỆM VỤ ĐỀ TÀI 1. Nội dung và các yêu cầu cần giải quyết trong nhiệm vụ đề tài tốt nghiệp ………………………………………………………………………………. Các tài liệu, số liệu cần thiết ……………………………………………………………………………… ……………………………………………………………………………… ……………………………………………………………………………… ……………………………………………………………………………… ……………………………………………………………………………… ……………………………………………………………………………… 3. Địa điểm thực tập tốt nghiệp ……………………………………………………………………………… CÁN BỘ HƯỚNG DẪN ĐỀ TÀI TỐT NGHIỆP Họ và tên : Nguyễn Thị Hoa Học hàm, học vị : Thạc sĩ Cơ quan công tác : Trường Đại học Quản lý và Công nghệ Hải Phòng Nội dung hướng dẫn: Difficulties in listening and understanding English of the first year non-majors at Hai Phong University of Management and Technology Đề tài tốt nghiệp được giao ngày … tháng … năm 2024 Yêu cầu phải hoàn thành xong trước ngày … tháng … năm 2024 Đã nhận nhiệm vụ ĐTTN Đã giao nhiệm vụ ĐTTN Sinh viên Giảng viên hướng dẫn Vương Thanh Hiền ThS.
Nguyễn Thị Hoa Hải Phòng, ngày … tháng … năm 2024 XÁC NHẬN CỦA KHOA CỘNG HÒA XÃ HỘI CHỦ NGHĨA VIỆT NAM Độc lập - Tự do - Hạnh phúc PHIẾU NHẬN XÉT CỦA GIẢNG VIÊN HƯỚNG DẪN TỐT NGHIỆP Họ và tên giảng viên: Nguyễn Thị Hoa Đơn vị công tác: Trường Đại Học Quản lý và Công nghệ Hải Phòng Họ và tên sinh viên: Vương Thanh Hiền Chuyên ngành: Ngôn ngữ Anh - Nhật Nội dung hướng dẫn: Difficulties in listening and understanding English of the first year non-majors at Hai Phong University of Management and Technology 1. Tinh thần thái độ của sinh viên trong quá trình làm đề tài tốt nghiệp. Đánh giá chất lượng của đồ án/khóa luận (so với nội dung yêu cầu đã đề ra trong nhiệm vụ Đ.N trên các mặt lý luận, thực tiễn, tính toán số liệu…). Ý kiến của giảng viên hướng dẫn tốt nghiệp Được bảo vệ Không được bảo vệ Điểm hướng dẫn Hải Phòng, ngày … tháng … năm.
Giảng viên hướng dẫn (Ký và ghi rõ họ tên) CỘNG HÒA XÃ HỘI CHỦ NGHĨA VIỆT NAM Độc lập - Tự do - Hạnh phúc PHIẾU NHẬN XÉT CỦA GIẢNG VIÊN CHẤM PHẢN BIỆN Họ và tên giảng viên:. Đơn vị công tác: Trường Đại học Quản lý và Công nghệ Hải Phòng Họ và tên sinh viên: Vương Thanh Hiền Chuyên ngành: Ngôn ngữ Anh – Nhật Đề tài tốt nghiệp: Difficulties in listening and understanding English of the first year non-majors at Hai Phong University of Management and Technology 1. Phần nhận xét của giáo viên chấm phản biện. Những mặt còn hạn chế.
Ý kiến của giảng viên chấm phản biện Được bảo vệ Không được bảo vệ Điểm hướng dẫn Hải Phòng, ngày … tháng … năm. Giảng viên chấm phản biện (Ký và ghi rõ tến) ABSTRACT In Asia, and in Vietnam specifically, most non-major students consider listening comprehension to be the most challenging subject. Both linguistic and non- linguistic elements have been identified by researchers as the two primary determinants of listening proficiency. A survey was carried out among 35 Hai Phong University of Management and Technology’s non-English major students who are currently enrolled in the mandatory English program, which corresponds to levels A1 through B1.
So, the purpose of this study is to examine the challenges encountered by first-year non-English majors while also offering recommendations for how to enhance listening skills through both qualitative and quantitative approaches. The research was conducted using data collection tools such as survey questionnaires and interview questions. I have done my best to complete this thesis based on my personal experiences and knowledge of English learning methodology in the hopes of enhancing students' listening capacity. i ACKNOWLEDGEMENTS During the process of doing this graduation paper, I have received a lot of essential assistance, precious ideas and timely encouragements from my teacher, family and friends.
First of all, I would like to express my deepest gratitude to my supervisor, Mrs. Nguyen Thi Hoa, who has wholeheartedly guided and helped me. Thank you for following every step to guide me, patiently spending a lot of time reading, editing and meeting with me. Her comments, discussions and assessments during the research process helped me have a more comprehensive and profound view.
Her help helped us acquire more specialized knowledge, as well as learn more about how to present a research paper, so that we can best complete our graduation thesis. Once again, I sincerely thank you. I also would like to take this opportunity to convey my sincere thanks to all my teachers in the English faculty, Hai Phong University of Management and Technology, who have taught me basic knowledge for four years to complete this study. Due to not having much practical experience, it is difficult to avoid mistakes during the essay writing process.
I hope to receive evaluation and suggestions from my teachers to help me complete my graduation paper and improve my knowledge. Finally, I would like to wish teachers good health, success, and happiness. Hai Phong, 2024 Student ii TABLE OF CONTENTS ABSTRACT. ii TABLE OF CONTENTS.
iii LIST OF ABBREVIATIONS. Aims of the Study. Scope of the Study. Organization of the Study.
4 PART II: DEVELOPMENT. 6 CHAPTER 1: LITERATURE REVIEWS. Overview of Listening. Definition of listening skill.
Types of Listening. Difficulties in learning listening skill. What problems do students have with listening?. What makes Listening so difficult?.
Factors affecting the English listening. Lack of motivation. Basic background knowledge. The speed rate of speech.
Conclusion of chapter 1. 18 CHAPTER 2: RESEARCH METHODOLOGY. Data Collection Instruments. Data Collection Procedures.
21 CHAPTER 3: DATA ANALYSIS. Data Analysis and Discussion. Student’s real situations of learning English listening skill. Students’ learning style.
Students' listening strategies. Problems in learning listening. Students improve their listening skills. 30 CHAPTER 4: FINDING AND DISCUSSION.
Finding and discussion. Divide listening stages. Example of Listening Test. Conclusion of chapter 4.
43 PART III: CONCLUSION. Summary of the Study. Limitation of the study. Suggestions for further research.
46 APPENDIX 1 : STUDENTS’ SURVEY QUESTIONNAIRE .2: SURVEY QUESTIONNAIRE (VIETNAMESE VERSION)50 iv LIST OF ABBREVIATIONS Acronym Meaning HPU Hai Phong University of Management and Technology TOEFL Test Of English as a Foreign Language IELTS International English Language Testing System FCE First Certificate in English KET Key English Test PET Preliminary English Test v PART I: INTRODUCTION 1. Rationale In life, language is very important. We cannot downplay the significance of English in the modern process of internationalization and globalization for social progress. Although English is not an official language in most countries, it is currently the language most often taught as a foreign language and used to evaluate learners‟ language proficiency in international English tests namely TOEFL, IELTS or FCE in four skills.
Listening - Speaking - Reading - Writing are 4 important skills in English and are all skills that language learners must achieve. Listening is considered the most difficult skill due to the complexity and subtle nature of listening comprehension in a second or foreign language. As a researcher, I would like to present the thesis title “Difficulties in listening and understanding English of the first year non-majors at Hai Phong University of Management and Technology” for several reasons. First of all, listening is the most important skill in communication in the real life.
Studies have shown that when we communicate, we spend about 40-50% of our time listening, much larger than 25-30% speaking, 11-16% reading and only 9% writing. People who are learning a language must listen correctly before they can speak or read correctly. Listening is a useful means of providing learners with comprehensible input, which is an essential part of the entire language learning process. Without understanding input appropriately, learning simply can not get any improvement.
In addition, without listening skill, no communication can be achieved (Cross, 1998). Communication allows people to comprehend one another. Communication is merely the transfer of information from one person to another. They understand others through their words.
The communication process is complete as long as they understand each other, regardless of the language. Listening and speaking are the two most important aspects of communication out of the four language skills. They are heavily reliant on one another. Of course, if we cannot hear, we cannot speak.
If we don’t understand spoken language, we may miss important information and be unable to respond or respond inappropriately. 1 Second, listening skills is the most difficult in learning a foreign language. Listening, like reading, is a receptive skill but unlike reading, the reader can rely on the text and has the opportunity to refer back to read and re-read the text; besides, readers can control the reading speed and have more time to understand its meaning; meanwhile, the listener must understand the message without any text and only once. Last but not least, developing the skill to listen involves a significant amount of time and work.
That is why many people become bored and abandon their efforts to learn how to listen. Like many other universities, many students at Hai Phong University of Management and Technology, especially first-year non-English major, are face with many difficulties when they listening. Listening skills not only broadens students' knowledge but also prepare them to improve other language abilities such as speaking and writing. That pushes individuals to seek out effective listening practices that will help them enhance their listening skills.
This justifies my decision to choose this thesis for my study. Previous Studies When researching this topic, the researcher looked into previous studies of other researchers. Questionnaires, IELTS tests, and interviews were used in “A study of English Listening Problems and Listening Proficiency of Business Students at Bangkok University” by Asst. Watjana Suriyatham analyzes the main reason for students’ listening problems, which is the listening text.
Furthermore, a lack of practice with listening skills and exposure to a variety of listening materials are significant factors. More importantly, the outcomes of this study assisted teachers in recognizing student’ listening difficulties. In this study, the author mainly brings out some solution for teaching effectively. My study presents solutions for learning English listening skills instead.
Another study titled “Difficulties in learning listening skills of first-year English majors at HPU” by student Nguyen Thi Minh Nguyet (2011). The author has 2 identified the difficulties of listening and found certain methods to improve listening abilities, although they have limitations. According to the previous curriculum, the textbook used was the Solution book by Tim Falla and Paul A Davies, but now to serve the exit exam and certification exam, students have studied the new curriculum and studied the book Think 1 (Cambridge).