VIETNAM NATIONAL UNIVERSITY, HA NOI UNIVERSITY OF LANGUAGES AND INTERNATIONAL STUDIES FACULTY OF POST-GRADUATE STUDIES So S2 ĐẠI HỌC NGOẠI NGỮ HOÀNG THỊ MAI HOA FACTORS AFFECTING ENGLISH ORAL PRESENTATION SKILLS OF THE STUDENTS AT HANOI TOURISM COLLEGE (Những yếu tố ảnh hưởng đến kỹ năng thuyết trình tiếng Anh của sinh viên Trường Cao đẳng Du lịch Hà Nội) M.A MINOR THESIS Field: English Teaching Methodology Code: 60.10 HANOI - 2011 VIETNAM NATIONAL UNIVERSITY, HA NOL UNIVERSITY OF LANGUAGES AND INTERNATIONAL STUDIES. FACULTY OF POST-GRADUATE STUDIES DAI HOC NGOAINGU HOANG THI MAIHOA FACTORS AFFECTING ENGLISH ORAL PRESENTATION SKILLS OF THE STUDENTS AT HANOI TOURISM COLLEGE (Những yếu tố ảnh hưởng đến kỹ năng thuyết trình tiếng Anh của sinh viên Trường Cao đẳng Du lịch Hà Nội) M.A MINOR THESIS Field: English Teaching Methodology Supervisor: Dr. Lé Van Canh Code: 60.10 HANOI - 2011 DECLARATION I, Hoang Thi Mai Hoa, hercby state that this work is original and completed by myself. It has not been submitted for other purposes except for the fulfillment of the requirements of the University for the degr of Master int inglish Teaching Methodology.
In terms of these conditions, I agree that the origin of my thesis deposited in the library should be accessible for the purposes of study and research, in accordance with the normal conditions established by the librarian for the care, loan or reproduction of the paper. Signature Lanoi, September 2011 Hoang Thi Mai Toa vil LIST OF ABBREVIATIONS: TTTC: Tmơi Tourisin College LIST OF TABLES: ‘Table 3.1: The importance of the oral presentations Table 3.2: Students’ self assessment of their oral presettations ‘Table 3.3: Students’ difficulties in preparation Table 3.4: Students’ difficulties in organization Table 3.5: Students’ difficulties in attracting and maintaining the attentions of 20 audiences Table 3.6: Students’ difficulties concerning body language 23 ‘Table 3.7: Students’ difficulties concerning language use 14 Table 3.8: Students’ difficultics in time management 35 Table 3.9: Students’ difficulties in anxiety management 26 Table 3.10: Students’ difficullics in handling the audiences’ questions Table 3.11: The students’ difticulties in evaluation 28 Table 3.12: Factors affecting the students’ oral presentation 29 vi 3. Students’ difficutties in evaluation 28 3. Factors affecting the students’ oral presentation skill 2 3.4, The students’ suapested solưdons.1 kuproving their knowledge of Unglish 3.2 Practising carefully for the presentation 3.1 Equipping students with linguistic knowledge .2 Creating a pleasant and supportive classroom atmosphere .1 Providing modern technology equipmenis and a good library.2 Orgenucing study (rips to tourist destinations 00.
Summary of the study 36 2. Limitations of the sludy and suggestions for further studies 39 REFERENCES APPENDICES TABLE OF CONTEN Declaration. Abstracl Table of contents List. of abbreviations List of tables.
Rationale of the study. Aims and objectives of the study 3. Scope and significance of the study 4, The method of the study. 5, Design of the study.
DEVELOPMENT CHAPTER 1: LITERATURE REVIEW 1.1 Detinition of terminology 1.2 Tour guiding oral presentation 1.2 Oral prcscntation as a component of oral cormunieation.3 The role of oral proscutation skill lo lour guidos 1.4 The stmeture of an oral presentation 1.1 The structurs of an oral presentation 1.2 The structure of a tour guiding oral presentation 1.5 Factors affecting students’ oral presentation 1.1 Students’ language proficiency ACKNOWLEDGEMENTS I would like to express my gratitude to all those who have given me great assistance in the completion of my research work First of all, I would like to express my deepest gratitude to my supervisor, Dr, Le Van Canh for his precious advice, guidance, criticism and encouragement throughout the research. My special thanks go to all my lecturers who have been engaged in teaching K18 MA course for their precious lectures. L also wish to acknowledge the cooperation of my colleaguss, my friends and the third- year tour guide students at Hanoi Tourism College in contributing to the data collection presented in this study. Last bul nol least, T would like to oxpress my deepest thanks to my family, especially my hmsband for their whole-hcarted encouragement and great support during my time of fulfilling this thesis.
Teachers® roles 10 CHAPTER 2: METHODOLOGY 2.1 The setting of the study.1 ‘The description ofHanoi ‘Tourism College u 2.2 Tourism Foreign Language Departmenr.3, Tour guide students.14 CHAPTER 3: FINDINGS AND THSCUSSION 3.1 The students’ perceptions of the importance of oral presentation skill and their self - assessment of their presentations .1 The students’ perceptions of the importance of otal presentation skil.2 The students’ sclf-assessment of their presentation skill.2 Students’ difficulties in making oral preserttations .1 Studenls’ difficullics in proparation "7 3.2 Studenls” difficulties in organization Ig 3.3 Studenls’ difficulliss in delivery 20 3.1 Sudents’ difficulties in attracting and maintaining the attentions af audiences 20 3.2 Sudents’ difficulties concerning body language 23 3.3 Smdents’ difficulties concerning language use 24 3.4 Smdents’ difficulties in time management.5 Sniddents’ difficulties in anxiety management.6 Students’ difficulties in handling the audiences’ questions 2 TABLE OF CONTEN Declaration. Abstracl Table of contents List. of abbreviations List of tables. Rationale of the study.
Aims and objectives of the study 3. Scope and significance of the study 4, The method of the study. 5, Design of the study. DEVELOPMENT CHAPTER 1: LITERATURE REVIEW 1.1 Detinition of terminology 1.2 Tour guiding oral presentation 1.2 Oral prcscntation as a component of oral cormunieation.3 The role of oral proscutation skill lo lour guidos 1.4 The stmeture of an oral presentation 1.1 The structurs of an oral presentation 1.2 The structure of a tour guiding oral presentation 1.5 Factors affecting students’ oral presentation 1.1 Students’ language proficiency ABSTRACT ‘The research is concerned with factors affecting students’ oral presentation skills in English at Hanoi Tourism College.
Specifically, a survey is conducted on 106 third year tour guide students. Main purposes of the rescarch are to find out: (1) the difficulties the students might have when giving oral presentations, (2) factors causing the difficulties and their suggested solutions It is expected that the study will make a contribution to the improvement of the teaching and learning of presentation skills at Hanoi Tourism College ‘The study consists of three parts. Part A introduces the information on the background, the rationale, the aims, scope, method and design of the study. Part B providing the development includes three chaplers.
Chupler 1 provides the relevant theories related te oral presentation skills and factors may affect the students’ presentation skill. Chapter 2 introduces the context of the study and describes the methods employed in the study. Chapter 3 presents and discusscs the findings that arisc fiom the data collected. Part C provides summary of study, recommendations, limitations and suggestions for Ñuther research.
ACKNOWLEDGEMENTS I would like to express my gratitude to all those who have given me great assistance in the completion of my research work First of all, I would like to express my deepest gratitude to my supervisor, Dr, Le Van Canh for his precious advice, guidance, criticism and encouragement throughout the research. My special thanks go to all my lecturers who have been engaged in teaching K18 MA course for their precious lectures. L also wish to acknowledge the cooperation of my colleaguss, my friends and the third- year tour guide students at Hanoi Tourism College in contributing to the data collection presented in this study. Last bul nol least, T would like to oxpress my deepest thanks to my family, especially my hmsband for their whole-hcarted encouragement and great support during my time of fulfilling this thesis.
TABLE OF CONTEN Declaration. Abstracl Table of contents List. of abbreviations List of tables. Rationale of the study.
Aims and objectives of the study 3. Scope and significance of the study 4, The method of the study. 5, Design of the study. DEVELOPMENT CHAPTER 1: LITERATURE REVIEW 1.1 Detinition of terminology 1.2 Tour guiding oral presentation 1.2 Oral prcscntation as a component of oral cormunieation.3 The role of oral proscutation skill lo lour guidos 1.4 The stmeture of an oral presentation 1.1 The structurs of an oral presentation 1.2 The structure of a tour guiding oral presentation 1.5 Factors affecting students’ oral presentation 1.1 Students’ language proficiency vil LIST OF ABBREVIATIONS: TTTC: Tmơi Tourisin College LIST OF TABLES: ‘Table 3.1: The importance of the oral presentations Table 3.2: Students’ self assessment of their oral presettations ‘Table 3.3: Students’ difficulties in preparation Table 3.4: Students’ difficulties in organization Table 3.5: Students’ difficulties in attracting and maintaining the attentions of 20 audiences Table 3.6: Students’ difficulties concerning body language 23 ‘Table 3.7: Students’ difficulties concerning language use 14 Table 3.8: Students’ difficultics in time management 35 Table 3.9: Students’ difficulties in anxiety management 26 Table 3.10: Students’ difficullics in handling the audiences’ questions Table 3.11: The students’ difticulties in evaluation 28 Table 3.12: Factors affecting the students’ oral presentation 29 vil LIST OF ABBREVIATIONS: TTTC: Tmơi Tourisin College LIST OF TABLES: ‘Table 3.1: The importance of the oral presentations Table 3.2: Students’ self assessment of their oral presettations ‘Table 3.3: Students’ difficulties in preparation Table 3.4: Students’ difficulties in organization Table 3.5: Students’ difficulties in attracting and maintaining the attentions of 20 audiences Table 3.6: Students’ difficulties concerning body language 23 ‘Table 3.7: Students’ difficulties concerning language use 14 Table 3.8: Students’ difficultics in time management 35 Table 3.9: Students’ difficulties in anxiety management 26 Table 3.10: Students’ difficullics in handling the audiences’ questions Table 3.11: The students’ difticulties in evaluation 28 Table 3.12: Factors affecting the students’ oral presentation 29 vil LIST OF ABBREVIATIONS: TTTC: Tmơi Tourisin College LIST OF TABLES: ‘Table 3.1: The importance of the oral presentations Table 3.2: Students’ self assessment of their oral presettations ‘Table 3.3: Students’ difficulties in preparation Table 3.4: Students’ difficulties in organization Table 3.5: Students’ difficulties in attracting and maintaining the attentions of 20 audiences Table 3.6: Students’ difficulties concerning body language 23 ‘Table 3.7: Students’ difficulties concerning language use 14 Table 3.8: Students’ difficultics in time management 35 Table 3.9: Students’ difficulties in anxiety management 26 Table 3.10: Students’ difficullics in handling the audiences’ questions Table 3.11: The students’ difticulties in evaluation 28 Table 3.12: Factors affecting the students’ oral presentation 29 vi 3.
Students’ difficutties in evaluation 28 3. Factors affecting the students’ oral presentation skill 2 3.4, The students’ suapested solưdons.1 kuproving their knowledge of Unglish 3.2 Practising carefully for the presentation 3.1 Equipping students with linguistic knowledge .2 Creating a pleasant and supportive classroom atmosphere .1 Providing modern technology equipmenis and a good library.2 Orgenucing study (rips to tourist destinations 00. Summary of the study 36 2. Limitations of the sludy and suggestions for further studies 39 REFERENCES APPENDICES ABSTRACT ‘The research is concerned with factors affecting students’ oral presentation skills in English at Hanoi Tourism College.
Specifically, a survey is conducted on 106 third year tour guide students. Main purposes of the rescarch are to find out: (1) the difficulties the students might have when giving oral presentations, (2) factors causing the difficulties and their suggested solutions It is expected that the study will make a contribution to the improvement of the teaching and learning of presentation skills at Hanoi Tourism College ‘The study consists of three parts. Part A introduces the information on the background, the rationale, the aims, scope, method and design of the study. Part B providing the development includes three chaplers.
Chupler 1 provides the relevant theories related te oral presentation skills and factors may affect the students’ presentation skill. Chapter 2 introduces the context of the study and describes the methods employed in the study. Chapter 3 presents and discusscs the findings that arisc fiom the data collected. Part C provides summary of study, recommendations, limitations and suggestions for Ñuther research.
ABSTRACT ‘The research is concerned with factors affecting students’ oral presentation skills in English at Hanoi Tourism College. Specifically, a survey is conducted on 106 third year tour guide students.
