THE UNIVERSITY OF BOLTON DISSERTATION BSc (Hons) Business Management Cohort 16 A STUDY OF PERFORMANCE APPRAISAL EFFECT ON EMPLOYEE PERFORMANCE: A CASE IN CURNON VIETNAM Supervisor’s name: Ms. Begum Asma Student’s name: Nguyen Hoang My Student’s ID: 2124797 Email: nhm1ocd@bolton.uk Date of submission: 1st May 2023 1 Table of Contents DISSERTATION. 1 LIST OF TABLES. 3 LIST OF FIGURES.
5 ACRONYMS AND ABBREVIATION .2 Curnon Vietnam Background information .3 Statement of problem .6 Significance of the study .7 Scope of Study .3 Performance Appraisal Feedback and Staff Performance .4 Performance Appraisal Process and Staff Performance .5 Performance Appraisal Goals and Staff Performance .6 Performance Appraisal Methods and Staff Performance .4 Sample and sampling technique .9 Data collection procedure .9 Data analysis and Presentation. 28 DATA ANALYSIS AND INTERPRETATION .2 Presentations of Results .2 Demographic Data from the Respondents .3 Performance Appraisal Feedback .4 Performance Appraisal Process .5 Performance Appraisal Goals .6 Performance Appraisal Methods. 53 CONCLUSION AND RECOMMENDATIONS .1 Performance Appraisal Feedback and Employee Performance .2 Performance Appraisal Process and Employee Performance .3 Performance Appraisal Goals and Employee Performance .4 Performance Appraisal Methods and Employee Performance. 70 APPENDIX I: LETTER OF INTRODUCTION (ENGLISH-VIETNAMESE).
70 APPENDIX II: RESEARCH STUDY QUESTIONNAIRES (ENGLISH-VIETNAMESE). 72 APPENDIX III: RESEARCH ETHICS CHECKLIST. 77 3 LIST OF TABLES Table 3.1: Table displaying sample size .1: Table displaying Response Percentage .2: Table displaying g respondents’ gender .3: Table displaying Age Distribution of Respondents .4: Table displaying respondents’ highest level of education .5: Respondents Job Designation .6: Table displaying Table showing years worked by respondents .7: Table displaying whether PA Feedbacks impact employee performance .8: Table displaying the extent to which Curnon’s staff performance is impacted by its PA Feedbacks .9: Table displaying responders' opinions on statements relating to Curnon 's PA Feedbacks .10: Table displaying whether PA Process impacts Employee Performance .11: Table displaying the extent to which Curnon's employee performance is impacted by its PA Process.12: illustrating responders' opinions on statements relating to Curnon's PA Process .13: Table displaying whether PA Goals impact employee performance .14: Table displaying respondents’ opinion on statement that relate to performance appraisal goals at Curnon.15: Table displaying responders' opinions on statements relating to Curnon's PA Goals.16: Table displaying whether PA Methods impact employee performance.17: Table displaying the extent to which Curnon’s staff performance is impacted by its PA Method .18: Table displaying responders' opinions on statements relating to Curnon's PA Methods. 49 4 LIST OF FIGURES Figure 2.1: Diagram displaying t Diagram showing how independent variables and dependent variables are related.1: Figure displaying Response Percentage.2: Chart displaying the respondent gender .3: Figure displaying Respondents Age Distribution.4: Figure Highest Education Level of responders.5: Figure displaying Respondents Job Designation.6: Figure displaying Respondent Work Years .7: Figure displaying if PA Feedbacks impact employee performance.8: Figure displaying the extent to which Curnon's staff performance is impacted by its PA Feedbacks.9: Figure displaying how employees at Curnon felt about statements related to their PA Feedbacks .10: Figure displaying if PA Process impacts employee performance.11: Figure displaying the extent to which Curnon's employee performance is impacted by its PA Process.12: Figure displaying how employees at Curnon felt about statements related to their PA Process.13: Figure displaying demonstrating if PA Goals impact employee performance.14: Figure displaying the extent which PA goals impact employee performance at Curnon.15: Figure displaying how employees at Curnon felt about statements related to their PA Goals .16: Figure displaying whether PA Methods impact employee performance.17: Figure displaying displaying the extent to which Curnon’s staff performance is impacted by its PA Methods.18: Figure displaying displaying how employees at Curnon felt about statements related to their PA feedback.
50 ACRONYMS AND ABBREVIATION PA : Performance Appraisal HR : Human Resource 5 ABSTRACT The purpose of this research sought to investigate the way performance appraisal feedback, process, goals, and methods impacts employee performance at Curnon Vietnam. The investigation will help businesses strengthen efficient performance evaluation methods by determining and creating instructions for bettering employees’ appraisal and performance. For academics and researchers, the investigation's outcomes will offer an in-depth review of the area and shape a foundation for future studies. Descriptive cross-sectional study was used.