VNU- UNIVERSITY OF ECONOMICS AND BUSINESS SCHOOL OF BUSINESS AND ADMINISTRATION APPLICATION OF “MADE IN VIETNAM” LEAN MANAGEMENT ON VTV7 TELEVISION PRODUCTION Supervisor's name : Dr. Nguyen Dang Minh Student’s name : Nguyen Thanh Tu Student ID : 13050403 Intake :QH2013-E—Business Administration Program : International standard program Hanoi — April, 2017 TABLE OF CONTENT TABLE OF CONT ED icecream i ACK NOW LE DG ENCES (ies ssorsvasncesssavermasmannoieanseecmanenrenn neva ceonmansumense ili LIST OF ABBREVIATION (s20 co uc G0 G6000 E62460ndáxbasose IV LEST OF TABLED sisi scasccusnsasecansssnnsoninanansancumnanaannaunnnmaniancemmasimsanccnewnnits V LIST OF EFIGURRES.-- -- IS TH TH TH TH HH HH nh vi ABSTRACT :‹:.-ccrrcccniarooieiniiiintnidsiddaobiliddiintaztagirlesisg606p0uEci6sEvyggi05g8318556 Vil INTRODUCTION 0115. Define the significance of researchh. -- - --- ng ng này | bon.EONENNIETNGLodkeeoubcodffiskendrdifdfufineumlnnliemiinsifftodfieuisienoffnrsoarsereoon 1 132 OD QQUVES secceecenceemencceneenT OER 2 1. Research Scope wcicsescvessssesssssvasassacsvouanevnnvecoananesnenesoasenvarancenanaanavsanveeanesaveasenuvtase 2 DSc CC0RIPHHDHS-tbcsccccotidigtblXGI|GGNGGHIRGSWWSIEQGGHANRGGAIRGISELASXssulbsksss 2 1.65 SÍHCÍEUEEE::::áccccccbnnoirceididtiidkiisii4160566614881059060640060004006554601142561004600234069120889090/14006001/908 3 CHAPTER 1. nH HH ng rớt 4 Ld. Lean Eiidi HiETẨiÏ::::‹::::::cccsz2ssszs2t2s5022056280016614160i203516061316901ã36500080853381096955/. The origin and development Of Ï@đ1H. -- -- 11x 4 1,1,2: The concept Of DENH:::ssoiscsssbcasotgitiitii6511304040310436013365655660536E5S5S5SESG555GES834V5S588 6 L. SG S0 1 0 nh nh nhu 6 l.2002 HO NIÊN G¿sxsc:tizcs 61p nạ g1193918318145660010380913400333639000043530855680050g090064422p098g06015148913630 0298039130 6 1. Introduction of ‘’ Made in Vietnam’? Lean Management. The development of Tam The in ‘’Made in Vietnam’’ Lean management.2 “Made in Vietnam” Lean Management Model and the role of Tam The for successful implementing of the model . 11k vn ng nriềc § 1. The reason for choosing “Made in Vietnam” Lean management . Definitions Of MAIN COHC€jDES. (NINH TLIPHI: TUNoo gigtoneptiatiinseiiuEtidkaioig220010033101 0138400360068580080043868138168:00200-150:8/004 00207286. Background of Television producfion.1, Introduction of televiviun Production sisssscscssssssssiseccssavsecesssievscvervssveveiiseeasssies 14 1. Television production Procedure . SE Hrnn re 14 1:4. Qualitative Method 2005622200 H1 tác bài Địt 0a E2 L4 Xã k ace s 2tdgiigsã co3thóc S53 2sEE8244 4.1: RESGAPCH WEOGESS troottitrettoiaTIHIEENGIENAAEOSEIENQDIGENHIGREYLGSEESIEBSAEOESSNNSIENG 18 0 ROSCA CI HEHHDDss:::cc 20 Gà GG Ga AGIHOOEEOHEHOEBOQGWNNGAGEIESiisaiilacsese 18 Dedid SCM — SUIPUCIUT EM INCCTVIEW sesecssscswcevenssecavssssaveeecscuviunseivensauaesescaronsavariusscees 18 KT.4, Data nh ốốố ố ố ố. RESEARCH RESULTS AND ANALYSIS AT EDUCATION CHANNEL VT V7 4. Introduction of Vietnam Television. Overview and development of Vietnam Television .2 Overview and development of Education Channel WT7. OVQANIZAIONAL CHAE scsssoiscescemssvazscaseassosssesssersassssercconasivnamsunscassaessassavanaesaess 25 3. Television Production Process . Identify wastes and causes of wastes in television producing in Education 0. Tangible wastes ANd CHS€S. ST HH HH HH ngờ 27 3. ARAN GIbDle: WASTES.-eS Sen HH Hà HÀ HA 101144 1000846. RESEARCH RESULTS/DISCUSSIONS. Solutions and recommendafÏOINS. Tangible Wastes 1q tt E0 GSAIGSSIOEGIIGDSUARDIRRSSRGERREGEIOROHEANRQEIRB 34 A.D Do HỆ HDD THỊ SE sossncaswensumenonmmoranasusvmusnstavannins 4888051201205810/8200014018830400110800010080000003 36 4.2 Requirement for applying Made in Vietnam Lean Management in TGleViSiOM! POC UCH OD oss sicsenesssnnconessnvesenssnmnnenusvaxreninenuvainiounesveasnasecusacsveensevancesucenrs 38 4.1 Long-term strategy for applying Lean Management and building long-term COMMU ed MANALING ÍEHIN:cóccccciepiciiioesgiisisneiisdiEtA01114406 115 16 82806600613153611548044/5355566ã 38 4.2 Maintain “Tam the” from management level to employees .3 Encourage participant 0ƒ €HIDÏO€€S. SH TH hưu 38 L0, (ng . 39 CONCLUSIONS ga ga ngang nà 4520046 6iS0G124180008)83/3. 4] APPENDIXE 1: VIETNAMESE QUESTIONS. 42 APPENDIX 2: SOME PICTURES OF VÌTV7. 43 ACKNOWLEDGEMENTS I would like to express the deepest appreciation to my supervisor, Dr. Nguyen Dang Minh - Lecturer and Deputy Dean of the School of Business Adminstration, University of Economics and Business — Vietnam National University, who has the attitude and the substance of a genious: he continually and convincingly conveyed a spirit of adventure in regard to research and scholarship, and an excitement in regard to teaching. Without his guidance and persistant help, this dessertation would not have been possible. I would like to thank my manager at Education Channel VTV7 — Mrs Pham Thi Hoang Diep, who always create the conditions for me to fulfill my job at VTV7, and gave me the opportunity to work in her organization in order to complete my internship session until it's been done completely. In addition, a thank you to Mrs. Le Thanh Loan, my direct supervisor at Education Channel VTV7, who had been dedicated to gave me the opportunity to have the position at such a professional workplace like VT V7. Additionally, | would like my highly appreciation to Education Channel VT V7 for giving me the chance to do my thesis. I also thank all nice staffs of Education Channel VTV7 who are very supportive and friendly to me while I was at the department doing this research. My special thank to Hanoi National University, University of Economics and Business for providing me four and a half unforgettable years of my student life with full of priceless experiences, enthusiastic lecturers and great friends in School of Business Administration. With the deepest gratitude from my heart, I wish all of you health and happiness. iv LIST OF ABBREVIATION | ABBREVIATION | FULL WORDS | VTIV Vietnam Television PDCA Plan — Do — Act — Check Information technology Key performance indicator International English Language Testing System BSC Balanced scorecared CEO Chief Executive Officer LIST OF TABLES Table 2. RES€Archt PFOCEEN. eo cà can Hàm HH HH temsennensenere 1s BH eqenenmeneeees 18 T00 6. OURSRON ENEIEE ce. bus tai ARETE eA OSRRR lu ty8b 19 Table 2.3, CHiESHBHS GRA PUTT OSS co Gai Gọi weenie tas SEAR GEAR TE ie HRA wl ADO Sk FILET PRONE accom: u03 00001086 wom CO 24 lable 3. OTSGHIAGNOR SIPICNG Cc scores ennai memes 25 Table 3. Television production ProCesS vescescssen sereccnmswwnes ve 2008018600024 27 Table 3. Tangible Wastes (NE COUSCS ia. sccsiicew sccm 066 G2016 61014 28 Table 3. Intangible wastes Gnd Causes tái vessenucmenswcoen he V4 5001600050834 10660146 30 Table 4. cà cà cà cee cen en nh xxx Khen eens 34 vi LIST OF FIGURES Figure 1. “Made in Vietnam ` lean management model. The 5S process to organize the workplace . 13 Pigige 1 :2:5:D! PDCA CVC? sexe cuacwecus 306) BAGIEICAISIAGD4OGt000L03883608 30 vii ABSTRACT Television producing industry in Vietnam has always been said that wasting a lot of resources: human, time, money,. Why? Because each program requires plenty of people standing at the backstage, support for the sparkling on- stage acitivities. or too many people gathering do such a simple work like packing up gifts for the guests at each event, or printing too much scripts while they are not the final ones, that consumes plenty of white paper while there are a lot of children out there don’t have paper to write. But I believe that the current situation can be changed because now we have Lean management that can apply to any sector and working condition. Applying lean thinking and principles in improving television production can gain many successful. The adoption and application of appropriate lean principles and tools help gaining efficiency and effectiveness in many aspects such as operating process, sastisfaction of viewer, resource administration and support. The deductive approach, the qualitative research method, and semi — structured interviews, survey methodology were employed to conduct this research. Besides all the results derived from conventional lean principle, this thesis also contribute several solutions to the studied primary school based on “Made in Vietnam” lean management of author Nguyen Dang Minh.Define the significance of research Lean management has gained many successful results around the world. The adoption and application of appropriate lean principles and tools in television production help gaining efficiency and effectiveness in many aspects such as operating process, sastisfaction of viewer, resource administration and support. The goal ofthis study is investigating the application of lean principles in the television producing in Education Channel VTV7 in order to find out different types of wastes, the causes of those wastes and then building a lean management model as suggestions for VTV7 to improve its current operation and quality. The deductive approach, the qualitative research method, and semi - structured interviews were employed to conduct this research. Besides all the results derived from conventional lean principle, this thesis also contribute several solutions to the studied primary school based on “Made in Vietnam” lean management of author Nguyen Dang Minh. Aims of the research This study is carried out with the aim to contribute to the understanding of how lean principles can be applied to television production. With the thesis title “Application of “Made in Vietnam” lean management on VTV7 television production”, the author hope to find out the “Made in Vietnam” application of lean management in Education Channel VTV7 and the way to improve quality services and cut down wastes based on applying “Made in Vietnam” Lean management. This study is conducted to answer 2 questions: ¢ Research question 1: How is Lean management applied in Education Channel VIT'V7? What are the wastes and problems in the operation production in VTV72 ° Research question 2: How can Lean principles minimize those wastes and handle problems? 1. Objectives This research focuses on finding out what are the causes of waste in VTV7, and what should be done to fix it. Base on Lean Management of Dr. Nguyen Dang Minh, and the analysis of the data collected through interviews. Research Scope My final thesis is the result of over one-year-working in Education Channel VTV7 as a collaborator. Referring to the main research questions, this study is more descriptive of the current practices of lean principles in television production. Therefore, this research used qualitative approach with direct observation and semi- structured interview method. The data was collected from both primary and secondary resources. All primary data are provided by and gathered directly through direct interview that was asked to the producers, the board of directors and the collaborators. Secondary data, such as theoretical frameworks and literature. was obtained from reference books, scientific books. scientific articles and peer reviewed journals. The analysis will be conducted base on the collected data and then those data can be displayed and visualized as results. Eventually from the analysis of the collected data, conclusions for the application of lean management in Education Channel VTV7 and the wastes and problems in television production’s operation and management, recommendations of Lean solutions were made. Contributions This study contributes to both the theoretical and practical dimensions of applying lean principles to television production operating activities. The study is important to review and understand the interpretation of lean principles in television industry. Through the issues studied in this paper, practitioners and researchers may have a background of how to apply lean principles to television production. Findings from this study will significantly provide several positive contributions which desires to catch up with the need and demand for television production in the recent society and also improve itself to look ahead for the future. Structure Apart from the content of table, lists of figures and tables, acknowledgements, abstract, and the introduction, this research work is structured into 4 different chapters. Chapter I: Literature review Fundamental concepts of Lean management, Lean “Made in Viet Nam” management and background of television production. Chapter II: Research Methodology in Education Channel VTV7 Information about research method, data collection and data analysis. It points out clearly where the study is conducted, what the research methodology was used, how date is collected and what approach is applied for analyzing the data. Chapter III: Research results and analysis of Education Channel VTV7 The result of investigating information in Educational Channel VTV7. this result collected will be carried out to analyze with the aim of finding out recent situation, problems and reasons. Chapter IV: Findings and discussions in case of Education Channel VTV7 Description of data collected. Basing on this result, the author will give some recommendation or approach to solve the problems. It also brings out the limitation in the research. CHAPTER 1 LITERATURE REVIEW 1. The origin and development of lean Nowadays, wastes is known as something that you have to avoid especially in working. People have known about the definition of lean and many of the concepts now seen as key to lean have been discovered and rediscovered over the years by others in their search to reduce wastes. Lean manufacturing builds on their experiences, including learning from their mistakes.
Ứng Dụng Quản Lý Lean 'Made in Vietnam' Trong Sản Xuất Truyền Hình VTV7
Khóa luận tốt nghiệp nghiên cứu tốt nghiệp quản trị kinh doanh application of made in vietnam lean management on vtv7 television, vận dụng lý thuyết vào thực tế, đề xuất giải pháp
Trường đại học
University of Economics and BusinessChuyên ngành
Business AdministrationNgười đăng
Ẩn danhThể loại
ThesisPhí lưu trữ
30 PointMục lục chi tiết
THÔNG TIN CHI TIẾT
Tác giả: Nguyen Thanh Tu
Người hướng dẫn: Dr. Nguyen Dang Minh
Trường học: University of Economics and Business
Chuyên ngành: Business Administration
Đề tài: Ứng Dụng Quản Lý Lean 'Made in Vietnam' Trong Sản Xuất Truyền Hình VTV7
Loại tài liệu: Thesis
Năm xuất bản: 2017
Địa điểm: Hanoi
Tài liệu có tiêu đề "Ứng Dụng Quản Lý Lean 'Made in Vietnam' Trong Sản Xuất Truyền Hình VTV7" khám phá cách thức áp dụng triết lý quản lý Lean trong ngành sản xuất truyền hình tại Việt Nam, đặc biệt là tại VTV7. Tài liệu nhấn mạnh những lợi ích của việc tối ưu hóa quy trình sản xuất, giảm thiểu lãng phí và nâng cao hiệu quả công việc. Độc giả sẽ tìm thấy những phương pháp cụ thể và thực tiễn mà VTV7 đã áp dụng để cải thiện chất lượng sản phẩm và dịch vụ, từ đó tạo ra giá trị gia tăng cho người tiêu dùng.
Để mở rộng kiến thức về quản lý Lean trong các lĩnh vực khác, bạn có thể tham khảo tài liệu Khóa luận tốt nghiệp quản trị kinh doanh: Ứng dụng triết lý quản lý Lean 'Made in Vietnam' trong dịch vụ khách sạn, trong đó phân tích cách thức áp dụng triết lý này tại các khách sạn lớn như Intercontinental Hanoi Westlake và Bao Son Hotel. Tài liệu này sẽ cung cấp cho bạn cái nhìn sâu sắc hơn về việc áp dụng Lean trong các lĩnh vực dịch vụ, từ đó giúp bạn hiểu rõ hơn về tiềm năng của phương pháp này trong việc nâng cao hiệu quả hoạt động.
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