BỘ GIÁO DỤC VÀ ĐÀO TẠO TRƯỜNG ĐẠI HỌC DÂN LẬP HẢI PHÒNG ------------------------------- ISO 9001:2015 KHÓA LUẬN TỐT NGHIỆP NGÀNH: NGÔN NGỮ ANH Sinh viên : TRẦN THỊ LIÊN Giảng viên hướng dẫn: THS. PHẠM THỊ THÚY HẢI PHÒNG - 2018 BỘ GIÁO DỤC VÀ ĐÀO TẠO TRƯỜNG ĐẠI HỌC DÂN LẬP HẢI PHÒNG ----------------------------------- THE EFFECTS OF NON-VERBAL COMMUNICATION ON INTERPERSONAL COMMUNICATIONS KHÓA LUẬN TỐT NGHIỆP ĐẠI HỌC HỆ CHÍNH QUY NGÀNH: NGÔN NGỮ ANH Sinh viên :TRẦN THỊ LIÊN Giảng viên hướng dẫn:THS. PHẠM THỊ THÚY HẢI PHÒNG - 2018 BỘ GIÁO DỤC VÀ ĐÀO TẠO TRƯỜNG ĐẠI HỌC DÂN LẬP HẢI PHÒNG - NHIỆM VỤ ĐỀ TÀI TỐT NGHIỆP Sinh viên: Trần Thị Liên Mã SV: 1412751102 Lớp: NA1801 Ngành: Ngôn Ngữ Anh Tên đề tài: The effect of non-verbal communication on interpersonal communications. NHIỆM VỤ ĐỀ TÀI 1.
Nội dung và các yêu cầu cần giải quyết trong nhiệm vụ đề tài tốt nghiệp ( về lý luận, thực tiễn, các số liệu cần tính toán và các bản vẽ). Các số liệu cần thiết để thiết kế, tính toán. Địa điểm thực tập tốt nghiệp. CÁN BỘ HƯỚNG DẪN ĐỀ TÀI TỐT NGHIỆP Người hướng dẫn thứ nhất: Họ và tên:.
Học hàm, học vị:. Nội dung hướng dẫn:. Người hướng dẫn thứ hai: Họ và tên:. Học hàm, học vị:.
Nội dung hướng dẫn:. Đề tài tốt nghiệp được giao ngày tháng năm Yêu cầu phải hoàn thành xong trước ngày tháng năm Đã nhận nhiệm vụ ĐTTN Đã giao nhiệm vụ ĐTTN Sinh viên Người hướng dẫn Hải Phòng, ngày. năm 2018 Hiệu trưởng GS.NGƯT Trần Hữu Nghị PHẦN NHẬN XÉT CỦA CÁN BỘ HƯỚNG DẪN 1. Tinh thần thái độ của sinh viên trong quá trình làm đề tài tốt nghiệp: …………………………………………………………………………….
Đánh giá chất lượng của khóa luận (so với nội dung yêu cầu đã đề ra trong nhiệm vụ Đ.N trên các mặt lý luận, thực tiễn, tính toán số liệu…): ……………………………………………………………………………. Cho điểm của cán bộ hướng dẫn (ghi bằng cả số và chữ): ……………………………………………………………………………. Hải Phòng, ngày … tháng … năm Cán bộ hướng dẫn (Ký và ghi rõ họ tên) THS.Phạm Thị Thúy ACKNOWLEDGEMENTS I would like to express my deepest gratitude to many people who have assisted me in the completion of my research. Firstly , I am so grateful to Ms.
Pham Thi Thuy (MA) my supervisor for her guidance and precious comments throughout this study. She has helped me so much in choosing the title of this study and giving me valuable suggestions, advice and detailed comments about my study. Secondly, I want to send my sincere thanks to all the teachers of Foreign Language Department at Hai Phong Private University for their precious and useful lessons during my four-year study. Especially, I am profoundly grateful to Ms.
Nguyen Thi To Hoan , M.A, my lecturer of the subject Cross - cultural Communication who has inspired me and provided me the foundation knowledge in order that I can base on to build my graduation paper. Last, but far from least, I would like to thank my parents and my friends for their encouragements and valuable advice. Hai Phong , July 2018. Tran Thi Lien LIST OF ABBREVIATIONS HPU: Haiphong Private University NVC : Nonverbal communication TABLE OF CONTENTS PART I: INTRODUCTION.
Aims of the study. Scope of the study. Methods of the study. Significance of the study.
Design of the study .3 PART II: DEVELOPMENT .4 CHAPTER 1: LITERATURE REVIEW .1 What is verbal communication? .2 Types of verbal .1 What is nonverbal communication? .2 Types of Nonverbal Communication. Body movement and Posture .1 Defining interpersonal communication .2 The characteristics of interpersonal communication .5 The effect of nonverbal on interpersonal communication .6 The effect of hand gestures on interpersonal communictation .7 The role of nonverbal on interpersonal communications .32 CHAPTER 2: THE STUDY ON THE EFFECT OF NON-VERBAL COMMUNICATION ON INTERPERSONAL COMMUNICATIONS. The reality of learning and teaching English-speaking skill at Hai Phong Private University. The teaching staff .4 English teaching and learning condition at Hai Phong Private University.
The survey questionnaires. The design of the survey questionnaires. The data analysis .1 The result on the students’ English learning time .2 Result on Students’ attitude toward learning nonverbal communication skills .3 The result on the student perceived importance of nonverbal communication .4 The result on the student' frequency of using nonverbal communication. The result from students’ opinions on the effects of nonverbal communication on interpersonal communications .6 The result on students' frequency of using hand gestures.
The result from students’ opinions on the effects of using hand gestures during communicating .8 The result from students’ expectations on the more nonverbal communication techniques .47 CHAPTER 3 : FINDING AND DISCUSSION .50 APPENDIX A: QUESTIONNAIRE FOR STUDENTS .52 PART I: INTRODUCTION The current study begins with this introductory part, which describes the rationale to the study and presents the aims and the research questions. It also discusses the scope of the study, the method, the significance of the study and provides an overview of the study. Rationale Nowadays, with the development of the international relationship among countries, learning communication especially learning how to use nonverbal communication plays a more and more important role during speaking. People use nonverbal communication for discussion in many forums and in different aspects of life.
In Vietnam, nonverbal communication is also very essential for study and work place. Thus, learning nonverbal communication has become more important than ever. However, there are still some problems today about the teaching and learning nonverbal communication , particularly at Hai Phong Private University (HPU). In addition, the majority of the first year English majors are really passive in their nonverbal communication.
Furthermore, they feel reluctant to get involved in the nonverbal communication activities in the lessons even they can understand and practice them. Therefore, their nonverbal communication skill is often low and very few of them can use nonverbal communication. In order to help the students at HPU, especially the first year English majors at HPU improve their nonverbal communication skill, the author of the study carries on this study with the title: “THE EFFECTS OF NON-VERBAL COMMUNICATION ON INTERPERSONAL COMMUNICATIONS". The study is expected to help the students of Foreign Languages Department at HPU, especially the first year English majors at HPU improve their nonverbal communication in order to get a better communicative skill.
Aims of the study The aim of this study is applying techniques for students to improve their nonverbal communication. Besides, this is also a way to help both the teacher and students love nonverbal communication more and get higher effectiveness in communication. The author wants to change the students’ attitude on 1 nonverbal communication and let them find nonverbal communication more interesting. The expectation is that the first year English majors at HPU can consider nonverbal communication as their favorite activity.
To reach the aims set above, our research question for this study is as follow: To what extent do the nonverbal communications help interpersonal communcation? 3. Scope of the study The present study focuses on improving the first year English majors’ nonverbal communication at HPU. In fact, there are lots of various techniques to study nonverbal communication. It requires much of time and effort.
However, due to the limitation of time, resources and knowledge of mine as well as some other conditions, the researcher conducted an action plan with the application of techniques, which include some effective methods to help the English majors at HPU enrich their nonverbal communication. Thus, the result of study is limited only to those students participating in this study and these findings may impact the generalization to the larger population of all students and they can also be the references for anyone who wants to have a better nonverbal communication. Methods of the study: To complete this study, a variety of methods have been employed: - Concemed materials including reference books on teaching methodology have been carefully studied and analyzed. - A survey questionnaire was conducted to the first year English majors at HPU to gather information and evidence for the study.
All the comments, remarks, recommendations and conclusion provided in the study were based on the data analysis of the study. Significance of the study This study holds significance for several reasons. Initially, the study is undertaken to determine whether the applying nonverbal communication can have positive effect on students’ communication skill. Secondly, the techniques also help students learn more about nonverbal communicationand change students’ attitudes toward nonverbal communication.
Finally, the results of the 2 study provide evidence and necessity to implement the techniques in learning and teaching English at HPU. Design of the study: To describe the study clearly and understand it deeply about the effect of nonverbal communication on interpersonal communication especially hand gesture , my paper is performed by 3 parts: Part one is an introduction which includes rationale, aims, scope, methods, significance and design of the study. Part two is the development and also the most important part. Development part has three main chapters: -Chapter 1 : In this chapter, the researcher introduces the theory of communication, verbal communication, nonverbal communication, interpersonal communications and gestures, the effect of non-verbal communication on interpersonal communications - Chapter two: The study on the effect of non-verbal communication on interpersonal communications, the reality of learning and teaching English speaking skill at Hai Phong Private University: the teaching staff, the students, English teaching and learning condition at Hai Phong Private University ,the survey questionnaires, the design of the survey questionnaires, the data analysis, the result on students’ learning time, t he result on the students’ attitude toward nonverbal communication, the result on the students’ perceived importance of nonverbal communication, the result on students’ frequency of using nonverbal communication in class time, the result on students’ opinions on the effects of nonverbal communication on interpersonal communications, the result on students’ frequency of using hand gestures , the result from students’ opinions on the effects of using hand gestures during communicating, the result from students’ expectations on the more nonverbal communication techniques - Chapter 3 : Finding and discussion Part three is the conclusion that summarizes the content of the paper My graduation has been done in difficult condition so there must be unavoidable mistakes.
However, I hope that it would appear to be necessary material to help students of English like me perfect the knowledge of nonverbal communication. 3 PART II: DEVELOPMENT CHAPTER 1: LITERATURE REVIEW 1.1 Communication: Definitions of communication have been taken a lot of attention and concern from different researchers. There are several definitions on communications presented in language learning methodology. The communication consists in the transmission of a message through a channel (the air, cell phone, printed or audiovisual media), between an issuing entity and another receiver.
The key to effective communication is that the process is successful, that is, that the message is transmitted and understood clearly by the recipient, without misinterpretation or omission of information. Language (verbal, written or gestural), in any of its forms, is the most common mechanism to transmit ideas between two or more people. All communications, intentional or not, have some kind of repercussion in the receiver of the information. If the message is understood in its entirety, the effect is usually the desired one.
Communication is a complex process oriented towards the action of informing, generating the understanding in the counterpart and inducing some type of response on the part of the receiver. Those versed in communication have a fairly broad perception of the subject, based on their experience.