A GUIDE TO THE PROJECT MANAGEMENT BODY OF KNOWLEDGE (PMBOK GUIDE) Fourth Edition Project Management Institute The Essential Tool for Every Project Manager For more than 25 years, A Guide to the Project Management Body of Knowledge (PMBOK ® Guide) has been a leading tool for the project management profession and an essential reference for the library of every project manager. The PMBOK ® Guide – Fourth Edition continues the tradition of excellence in project management with a standard that is easy to understand and implement. In 1983, Project Management Institute (PMI ®) volunteers first gathered to distill the project management body of knowledge. Today, the PMBOK ® Guide is recognized as the global standard for project management and is one of the best and most versatile resources available for the A GUIDE professional.
The PMBOK ® Guide contains the fundamental practices that all project managers need to attain high standards for project excellence. More than 2 million copies of the PMBOK ® Guide are currently in use. In the time since the publication of the PMBOK ® Guide – Third Edition, PMI has received thousands of valuable TO THE PROJECT MANAGEMENT recommendations from the global project management community for improvements and clarifications that have been reviewed and, as appropriate, incorporated into the fourth edition. The fourth edition has been updated to incorporate the most current knowledge and practices BODY OF KNOWLEDGE in project management.
It focuses on improved consistency, clarity, and readability to facilitate understanding and implementation. Data flow diagrams for each process have been enhanced to show related processes for the inputs and outputs. The processes have been refined and (PMBOK GUIDE) Fourth Edition reconfigured. The new edition also includes an appendix that addresses key interpersonal skills that a project manager utilizes when managing a project.
® The PMBOK ® Guide – Fourth Edition reflects the collaboration and knowledge of working project managers and provides the fundamentals of project management as they apply to a wide range of projects. This internationally recognized standard gives project managers the essential tools to ® practice project management and deliver organizational results.95 Project Management Institute 14 Campus Boulevard Newtown Square, PA 19073 www.org/Marketplace Licensed To: Phuong Nguyen PMI MemberID: 1059041 This copy is a PMI Member benefit, not for distribution, sale, or reproduction.indd 1 3/30/09 10:38:51 AM Project Management Institute A GUIDE TO THE PROJECT MANAGEMENT BODY OF KNOWLEDGE (PMBOK® Guide)— Fourth Edition An American National Standard ANSI/PMI 99-001-2008 Licensed To: Phuong Nguyen PMI MemberID: 1059041 This copy is a PMI Member benefit, not for distribution, sale, or reproduction.indd 1 5/4/09 2:45:09 AM ISBN: 978-1-933890-51-7 Published by: Project Management Institute, Inc. 14 Campus Boulevard Newtown Square, Pennsylvania 19073-3299 USA. Phone: +610-356-4600 Fax: +610-356-4647 E-mail: customercare@pmi.org Internet: www.org/Marketplace ©2008 Project Management Institute, Inc.
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In publishing and making this document available, PMI is not undertaking to render professional or other services for or on behalf of any person or entity, nor is PMI undertaking to perform any duty owed by any person or entity to someone else. Anyone using this document should rely on his or her own independent judgment or, as appropriate, seek the advice of a competent professional in determining the exercise of reasonable care in any given circumstances. Information and other standards on the topic covered by this publication may be available from other sources, which the user may wish to consult for additional views or information not covered by this publication. PMI has no power, nor does it undertake to police or enforce compliance with the contents of this document.
PMI does not certify, test, or inspect products, designs, or installations for safety or health purposes. Any certification or other statement of compliance with any health or safety-related information in this document shall not be attributable to PMI and is solely the responsibility of the certifier or maker of the statement. Licensed To: Phuong Nguyen PMI MemberID: 1059041 This copy is a PMI Member benefit, not for distribution, sale, or reproduction.indd 3 5/4/09 2:45:09 AM Licensed To: Phuong Nguyen PMI MemberID: 1059041 This copy is a PMI Member benefit, not for distribution, sale, or reproduction.indd Sec4:IV 5/4/09 2:45:10 AM TABLE OF CONTENTS PREFACE TO THE FOURTH EDITION. XXII SECTION I - THE PROJECT MANAGEMENT FRAMEWORK .1 Purpose of the PMBOK® Guide .2 What is a Project?.3 What is Project Management? .4 Relationships Among Project Management, Program Management, and Portfolio Management .3 Projects and Strategic Planning.4 Project Management Office .5 Project Management and Operations Management.6 Role of a Project Manager .7 Project Management Body of Knowledge.8 Enterprise Environmental Factors.
14 CHAPTER 2 - PROJECT LIFE CYCLE AND ORGANIZATION .1 The Project Life Cycle—Overview .1 Characteristics of the Project Life Cycle. Project Life Cycle Relationships .4 Organizational Influences on Project Management .1 Organizational Cultures and Styles .3 Organizational Process Assets. 32 ©2008 Project Management Institute. A Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Fourth Edition Licensed To: Phuong Nguyen PMI MemberID: 1059041 I This copy is a PMI Member benefit, not for distribution, sale, or reproduction.indd I 5/4/09 2:45:42 AM TABLE OF CONTENTS SECTION II - THE STANDARD FOR PROJECT MANAGEMENT OF A PROJECT .35 CHAPTER 3 - PROJECT MANAGEMENT PROCESSES FOR A PROJECT .1 Common Project Management Process Interactions .2 Project Management Process Groups .3 Initiating Process Group .1 Develop Project Charter.4 Planning Process Group .1 Develop Project Management Plan .7 Estimate Activity Resources.8 Estimate Activity Durations .13 Develop Human Resource Plan .15 Plan Risk Management.17 Perform Qualitative Risk Analysis.18 Perform Quantitative Risk Analysis .19 Plan Risk Responses .5 Executing Process Group .1 Direct and Manage Project Execution .2 Perform Quality Assurance.3 Acquire Project Team.
57 ©2008 Project Management Institute. A Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Fourth Edition II Licensed To: Phuong Nguyen PMI MemberID: 1059041 This copy is a PMI Member benefit, not for distribution, sale, or reproduction.indd II 5/4/09 2:45:42 AM TABLE OF CONTENTS 3.4 Develop Project Team .5 Manage Project Team .7 Manage Stakeholder Expectations .6 Monitoring and Controlling Process Group .1 Monitor and Control Project Work.2 Perform Integrated Change Control .7 Perform Quality Control .9 Monitor and Control Risks.7 Closing Process Group .1 Close Project or Phase. 65 SECTION III - THE PROJECT MANAGEMENT KNOWLEDGE AREAS. 69 Data Flow Diagrams.
69 CHAPTER 4 - PROJECT INTEGRATION MANAGEMENT .1 Develop Project Charter .1 Develop Project Charter: Inputs .2 Develop Project Charter: Tools and Techniques .3 Develop Project Charter: Outputs .2 Develop Project Management Plan .1 Develop Project Management Plan: Inputs.2 Develop Project Management Plan: Tools and Techniques.3 Develop Project Management Plan: Outputs. 81 ©2008 Project Management Institute. A Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Fourth Edition Licensed To: Phuong Nguyen PMI MemberID: 1059041 III This copy is a PMI Member benefit, not for distribution, sale, or reproduction.indd III 5/4/09 2:45:42 AM TABLE OF CONTENTS 4.3 Direct and Manage Project Execution .1 Direct and Manage Project Execution: Inputs .2 Direct and Manage Project Execution: Tools and Techniques .3 Direct and Manage Project Execution: Outputs .4 Monitor and Control Project Work .1 Monitor and Control Project Work: Inputs .2 Monitor and Control Project Work: Tools and Techniques .3 Monitor and Control Project Work: Outputs.5 Perform Integrated Change Control .1 Perform Integrated Change Control: Inputs .2 Perform Integrated Change Control: Tools and Techniques .3 Perform Integrated Change Control: Outputs .6 Close Project or Phase .1 Close Project or Phase: Inputs .2 Close Project or Phase: Tools and Techniques .3 Close Project or Phase: Outputs. 101 CHAPTER 5 - PROJECT SCOPE MANAGEMENT .1 Collect Requirements: Inputs .2 Collect Requirements: Tools and Techniques .3 Collect Requirements: Outputs .1 Define Scope: Inputs.2 Define Scope: Tools and Techniques.3 Define Scope: Outputs .1 Create WBS: Inputs .2 Create WBS: Tools and Techniques .3 Create WBS: Outputs .1 Verify Scope: Inputs .2 Verify Scope: Tools and Techniques .3 Verify Scope: Outputs.
125 ©2008 Project Management Institute. A Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Fourth Edition IV Licensed To: Phuong Nguyen PMI MemberID: 1059041 This copy is a PMI Member benefit, not for distribution, sale, or reproduction.indd IV 5/4/09 2:45:42 AM TABLE OF CONTENTS 5.1 Control Scope: Inputs .2 Control Scope: Tools and Techniques .3 Control Scope: Outputs. 128 CHAPTER 6 - PROJECT TIME MANAGEMENT.1 Define Activities: Inputs .2 Define Activities: Tools and Techniques .3 Define Activities: Outputs .1 Sequence Activities: Inputs .2 Sequence Activities: Tools and Techniques .3 Sequence Activities: Outputs .3 Estimate Activity Resources .1 Estimate Activity Resources: Inputs .2 Estimate Activity Resources: Tools and Techniques .3 Estimate Activity Resources: Outputs .4 Estimate Activity Durations.1 Estimate Activity Durations: Inputs .2 Estimate Activity Durations: Tools and Techniques .3 Estimate Activity Durations: Outputs .1 Develop Schedule: Inputs .2 Develop Schedule: Tools and Techniques .3 Develop Schedule: Outputs .1 Control Schedule: Inputs .2 Control Schedule: Tools and Techniques .3 Control Schedule: Outputs. 163 CHAPTER 7 - PROJECT COST MANAGEMENT .1 Estimate Costs: Inputs.
169 ©2008 Project Management Institute. A Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Fourth Edition Licensed To: Phuong Nguyen PMI MemberID: 1059041 V This copy is a PMI Member benefit, not for distribution, sale, or reproduction.indd V 5/4/09 2:45:42 AM TABLE OF CONTENTS 7.2 Estimate Costs: Tools and Techniques .3 Estimate Costs: Outputs .1 Determine Budget: Inputs .2 Determine Budget: Tools and Techniques .
