D6 Thúy Huyễn - 11131797 - Business English 55B ACKNOWLEDGEMENTS This Internship report would not be possible without having such a great opportunity with the VNT Company. Therefore, I would like to express my sincerest thank you and gratitude to the managing director of the company for giving me a chance to work in an extremely professional working environment. Their encouragement, enthusiasm, patience, and sympathy have been super helpful. Without their help and advice, the completion of the report would have been immeasurably difficult.
My academic tasks can’t be completed without the participation of the Vice Dean of the Department of English, Mrs. Pham Thi Quynh Hoa. I would like to take this opportunity to extend my sincere appreciation to her for her helpful comments, kindness, immense knowledge and time spent reading and fixing my report. Also, I also want to take this opportunity to extend my thanks to all of the lecturers of the Faculty of Foreign Language of National Economics University who supported me during my four years in University, their dedication and enthusiasm will always be my motivation life.
Finally, I would like to acknowledge with gratitude, the support, and the love from my family. They are my endless enthusiasm, support, and inspiration for which I worked tirelessly. I consider this opportunity as one of the biggest potential mile stones in my career. I will try my best to take full advantage of the gained knowledge and skills that would be gained from this internship and integrated into my future working career.
Sincerely, Do Thuy Huyen D6 Thúy Huyễn - 11131797 - Business English 55B TABLE OF ABBREVIA TIONS GDP Gross Domestic Product GATT General Agreement on Tariffs and Trade WTO World Trade Organization EVFTA European-Vietnam Free Trade Agreement CIF Cost, Insurance, Freight CNF Cost And Freight FOB Free On Board CO Certificate of Origin VND Viet Nam Dong il D6 Thúy Huyễn - 11131797 - Business English 55B LIST OF TABLES AND CHARTS LIST OF TABLES Tablel: Business information Of VNÏT.--c t1 11111111 S* S11 11111 re 4 Table 2: The total business capital of VNT (2017-2019).--c«cc+<<<xx+ 13 Table 3: The main export items of VNT between 2016 and 2019. 23 Table 4: Export turnover and the proportion comparing to the total export turnover of feldspar product to the markets from 2016 to 2019 of the company. 24 Table 5: Feldspar demand in VNT from 2016 to 2019.----<<c<<+<<c+ 27 LIST OF CHARTS Chart 1: The organizational structure Of VNT 0. esc eeeeeeesseceseeeseeseneeeeesseeenaees 6 Chart 2: Revenue and profit of the company from 2016 to 2019.-- 14 Chart 3: The staffs frequency of communicating with foreign customers in VNT .15 Chart 4: The staff’s satisfaction when using online translation apps.
15 Chart 5: Suggestions for the staff?s language skills improvement. 16 Chart 6: The export turnover of VNT (2016 - 2019).-Ặ Sex 17 Chart 7: Evaluation on the company’s quality of equipment and techniques. 18 Chart 8: Evaluation on the company’s market research acfIVities. -- 19 Chart 9: Evaluation on the company’s telesales aCtIVIẨV.- c2 20 Chart 10: Evaluation on the company’s website quaÌ1fy.-‹----s<s+++ss2 21 Chart 11: Opinion about the company’s sales department and marketing department COMBINING .--- + 1112 1 v9 vn key 22 Chart 12: Opinion about the company’s market expanding.--- - ---‹-› 26 11 D6 Thúy Huyễn - 11131797 - Business English 55B TABLE OF CONTENTS ACKNOWLEDGEMENTTS.
ng nệt 1 TABLE OF ABBREYVTIA TIONS. HH ghe il LIST OF TABLES AND CHARTS1. ecccccccceeneeceteeeeeneeeeeaeeeesneeenaes 11 TABLE OF CONTENTS.- LH HH TH HH kh iv INTRODUCTION. ccceccccecccceeseeeeesceeseeeeseaneceeaeeceeneeeseaaeeseeeeseaaeeneneeeeeaeees 1 CHAPTER 1: INTRODUCTION ABOUT VNT COMPANY.1 Overview about VÌNTTỶ.
-- SH HH KH HH re 4 1.1 General business information. Company’s missions and main areas of activities .- -- -- --- cv SH ng ven. 5 CHAPTER 2: THEORETICAL FRAMEWORK OF FACTORS AFFECT EXPORT 0111.1 Definition, functions and types Of ©XDOT.1 Definition Of ©XDOT.2 Functions Of XOI(.3 Types Of XDOY.- SG ST TH TH ng kt 8 2.2 Traditional Export Procedures .3 Factors affect export DerÏOrIa'CG. -- - s11 1199 SH ng ng it 10 2.- -- c1 SH HH HH it 11 “No 200i.
12 CHAPTER 3: ANALYSIS AND EINDINGS.1 The real situation Of VN TTỬ. -- chkg 13 ENNAI vi) 21v 0n.2 The real situation of the company’s export reSuÏf.1 Achl€V€IT€TIS. TQ ng nọ v 29 1V D6 Thúy Huyễn - 11131797 - Business English 55B CHAPTER 4: RECOMMEDATIONS TO ENHANCE THE EXPORT EFFICIENCY IN VNT IMPORT-EXPORT TRADING JOINT STOCK COMPANY 1. Recommendations for the St4f€.
Creating favorable business environment for enterprises. Completing and stabilizing export operation mechanism and legislation 32 4. Establishing a specialized marketing departmen(. Improving the competitiveness Of VNÏ.- se, 34 CONCLUSION 00000 eeeeccccsceseeceseecsseceeessseceaeeesaecsaeessaeesseessaeseaeessaeeeaeesas 36 REFERENCES APPENDIX D6 Thúy Huyễn - 11131797 - Business English 55B INTRODUCTION Nowadays, as we all know the increasing internationalization and globalization has become of great importance recently.
There are more and more enterprises starting to look abroad to expand their businesses as the world becomes more and more interconnected. Therefore, export plays an essential role in contributing to a company’s successful development and it is gaining more attention among all the markets, whether they are companies, consumers or even the country’s economy. Integration into the world economies brings Vietnam both opportunities and challenges, especially since Vietnam has become a member of the World Trade Organization. Therefore, it is wise and necessary for Vietnam to take advantage of free trade and the open policies of the Government.
With the above reasons, the author would like to introduce the activities of feldspar exporting in VNT Import - Export Trading Joint Stock Company with the decision to create a study with the subject: “Some recommendations to promote export activities in VNT Import-Export Trading Joint Stock Company” after a two-month internship period. This report is compounded of four chapters. Chapter one starts with mentioning general information about VNT such as formation history, operation and development. In addition, it also refers to the main products the company focuses most on as well as its business volume.
The next part shows data on the business operations of the company in the last four years which the readers find it easy to understand more about the company as well as get the results of the company’s business. Last but not least, the last part of chapter one giving us the system structure and the functions of all departments, especially the tasks and the situations that the export staff have to deal with. Chapter two deals with theoretical framework such as definition of export, export activities as well as factors affecting to export activities which are related to research topic mentioned above. Chapter three is one of the most indispensable parts of the report; the author focuses on the analysis of not only the strengths but also the weaknesses of the company in term of doing export activities.
Therefore, factors affecting the company’s export activities will be thoroughly investigated. In the last chapter, based on careful analysis as well as thorough findings in the real situation from VNT, the author suggests some solutions and recommendations to enhance export activities of the company. D6 Thúy Huyễn - 11131797 - Business English 55B VNT Import-Export Trading Joint Stock Company (VNT) was founded in 2009 according to the decision made by the Minister of Industry of Vietnam. With the purpose of exporting high-quality feldspar products abroad, VNT has been trying to become a national symbol in the feldspar field.
Since its foundation, VNT has developed increasingly and has gained a good reputation and trust from domestic and international business partner as well. However, like many other companies in Vietnam, VNT has to face up with a lot of difficulties in term of exporting their product in the context of increasing globalization and economics integration. Research Objectives: To get the desired outcomes of the research, the following research objectives were identified: > Studying the factors contributing to successful export in VNT Import- Export Trading Joint Stock Company (VNT) > Identifying and evaluating the weaknesses and limitations in the company’s export activities. > Giving some recommendations to enhance export activities of the company.
Research Questions: The subject of the study raises the following research questions: s* What are factors contributing to VNT’s successful export activities? +s* What are their strengths as well as weaknesses in doing export activities currently? s* What should be done to help the company improve their export activities? 3. Scope of the study: The scope of this study issues on the factors contributing to successful export activities in VNT Import-Export Trading Joint Stock Company (VNT). Research Methodology: The study will be mainly based on some data collected from both primary data and secondary data. First of all, the author will conduct a questionnaire for 40 staffs to fill in for achieving the primary data.
Therefore, candidates can give feedbacks, results, recommendations to help improve the exporting process in the company. D6 Thúy Huyễn - 11131797 - Business English 55B Secondly, the secondary data from the company’s annual exporting plans will be collected from Import — Export Department. In addition, other companies’ reports data as well as the documents related to this topic will be collected from the library and internet for the purpose of providing more accurate analysis. After collecting all the necessary data, both qualitative and quantitative methods will be used to clarify the current problems.
Based on these discoveries, the author will draw-up some recommendations to help the company overcome the weaknesses to reform a better export operation. D6 Thúy Huyễn - 11131797 - Business English 55B CHAPTER 1: INTRODUCTION ABOUT VNT COMPANY 1.1 Overview about VNT 1.1 General business information 1.1 Brief History Vietnam Full name Công ty Thương mai Cổ phan xuất nhập khâu VNT Trading name VNT Import-Export Trading Joint Stock Company Founded 30 September 2009 Headquarter Room No 1803, Building No 101, Lang Ha Street, Dong Da District, Ha Noi City. Industry Import and Export Email sales @ vntradimex.com Tel 04 6654 3183 Fax 04 3722 7838 Website http://vntradimex.php/shops/ http://www.com/vntradimex Tax code 0103040966 Business Registration Business License No 0103040966 — date 30 September 2009 Table1: Business information of VNT (Source: Official document from VNT) 1.2 Establishment and Development VNT Import-Export Trading Joint Stock Company (VNT) was founded in 2009 according to the decision made by the Minister of Industry of Vietnam. With the purpose of exporting high-quality feldspar products abroad, VNT has been trying to become a national symbol in the feldspar field.
Since its foundation, VNT has developed increasingly and has gained a good reputation and trust from domestic and international business partner as well. With more than ten years of development under increasingly global competition as well as economic crisis, VNT has faced up with many challenges, especially, from 2012 until so far. However, along with experienced and flexible board of director and skillful workforce with endless efforts, the company has D6 Thúy Huyễn - 11131797 - Business English 55B gained remarkable achievements such as: Y Actively negotiating with a large number of both domestic and oversea partners to provide input materials. For this reason, the company offer new customers variety of substantial orders of feldspar with reasonable prices as well as attractive discounts.
v Signing many big business contracts with oversea customers from the beginning of 2015 with competitive prices. v Extending business environment to different countries, except for Philippine, such as Canada, Bangladesh. With the purpose of providing high — qualified products as well as services in the feldspar field, making a great contribution to domestic economic development and improving the life quality of Vietnamese people, VNT has trying so hard to become more powerful and competitive in the feldspar field. With their high competitive advantages, timeless innovation as well as flexible methods of cooperation, VNT would like to co-operate with overseas and domestic business partners to gain a bigger step of development in the near future.