BỘ GIÁO DỤC VÀ ĐÀO TẠO TRƯỜNG ĐẠI HỌC QUẢN LÝ VÀ CÔNG NGHỆ HẢI PHÒNG ------------------------------- ISO 9001:2015 KHÓA LUẬN TỐT NGHIỆP NGÀNH: NGÔN NGỮ ANH-NHẬT Sinh viên : BÙI THỊ THÙY TRANG Giảng viên hướng dẫn: TH.S NGUYỄN THỊ HUYỀN HẢI PHÒNG - 2019 Luan van MINISTRY OF EDUCATION AND TRAINING HAIPHONG MANAGEMENT AND TECHNOLOGY UNIVERSITY ----------------------------------- DIFFICULTIES IN COMMUNICATION OF THE 1ST ENGLISH MAJORS AT HAIPHONG MANAGEMENT AND TECHNOLOGY UNIVERSITY GRADUATON PAPER MAJOR: ENGLISH - JAPANESE Student : BUI THI THUY TRANG Supervisor : NGUYEN THI HUYEN, MA HẢI PHÒNG - 2019 Luan van BỘ GIÁO DỤC VÀ ĐÀO TẠO TRƯỜNG ĐẠI HỌC QUẢN LÝ VÀ CÔNG NGHỆ HẢI PHÒNG -------------------------------------- NHIỆM VỤ ĐỀ TÀI TỐT NGHIỆP Sinh viên: Bùi Thị Thùy Trang. Mã SV: 1512753039 Lớp: NA1901N. Ngành: Ngôn ngữ Anh-Nhật Tên đề tài: Dificulties in communication of the 1st English majors at HPU Luan van NHIỆM VỤ ĐỀ TÀI 1. Nội dung và các yêu cầu cần giải quyết trong nhiệm vụ đề tài tốt nghiệp ( về lý luận, thực tiễn, các số liệu cần tính toán và các bản vẽ).
Các số liệu cần thiết để thiết kế, tính toán. Địa điểm thực tập tốt nghiệp. Luan van CÁN BỘ HƯỚNG DẪN ĐỀ TÀI TỐT NGHIỆP Người hướng dẫn thứ nhất: Họ và tên:. Học hàm, học vị:.
Nội dung hướng dẫn:. Người hướng dẫn thứ hai: Họ và tên:. Học hàm, học vị:. Nội dung hướng dẫn:.
Đề tài tốt nghiệp được giao ngày … tháng …. Yêu cầu phải hoàn thành xong trước ngày …. năm …… Đã nhận nhiệm vụ ĐTTN Đã giao nhiệm vụ ĐTTN Sinh viên Người hướng dẫn Hải Phòng, ngày. Hiệu trưởng GS.NGƯT Trần Hữu Nghị Luan van CỘNG HÒA XÃ HỘI CHỦ NGHĨA VIỆT NAM Độc lập - Tự do - Hạnh phúc PHIẾU NHẬN XÉT CỦA GIẢNG VIÊN HƯỚNG DẪN TỐT NGHIỆP Họ và tên giảng viên:.
Họ và tên sinh viên:. Nội dung hướng dẫn:. Tinh thần thái độ của sinh viên trong quá trình làm đề tài tốt nghiệp. Đánh giá chất lượng của đồ án/khóa luận (so với nội dung yêu cầu đã đề ra trong nhiệm vụ Đ.N trên các mặt lý luận, thực tiễn, tính toán số liệu…).
Ý kiến của giảng viên hướng dẫn tốt nghiệp Được bảo vệ Không được bảo vệ Điểm hướng dẫn Hải Phòng, ngày … tháng … năm. Giảng viên hướng dẫn (Ký và ghi rõ họ tên) QC20-B18 Luan van CỘNG HÒA XÃ HỘI CHỦ NGHĨA VIỆT NAM Độc lập - Tự do - Hạnh phúc PHIẾU NHẬN XÉT CỦA GIẢNG VIÊN CHẤM PHẢN BIỆN Họ và tên giảng viên:. Họ và tên sinh viên:. Đề tài tốt nghiệp:.
Phần nhận xét của giáo viên chấm phản biện. Những mặt còn hạn chế. Ý kiến của giảng viênchấm phản biện Được bảo vệ Không được bảo vệ Điểm hướng dẫn Hải Phòng, ngày … tháng … năm. Giảng viên chấm phản biện (Ký và ghi rõ họ tê QC20-B19 Luan van TABLE OF CONTENT ACKNOWLEDGMENT PART 1: INTRODUCTION.
Aim of the study. Scope of the study. Design of the study. 2 PART II: DEVELOPMENT.
3 CHATER 1: THEORETICAL BACKGROUND. What is communication?. Categories of Communication. Significance of verbal communication.
Advantages of Spoken Communication. Relevant skills for spoken communication. General difficulties in English communication .1 The reality of learning and teaching English for the first year English major students at HPU .1 The teaching staff. 13 CHAPTER 3: FINDINGS AND DISCUSSION.
Data analysis and findings. Major difficulties in speaking English of first-year English majors at HPU. Major solutions to improve the speaking competence of first-year English majors at HPU. 28 CHAPTER 4: SOME SUGGESTED SOLUTIONS.
Suggestions for teachers. Suggestions for students. 31 PART III: CONCLUSION. Limitations of the study.
Suggestions for the further study. 41 Luan van ACKNOWLEDGMENT In the process of doing the graduation paper, I have received a lot of help, assistance, guidance, encouragement and idea contribution from my teachers, family and friends. My great gratitude goes to my supervisor Nguyen Thi Huyen (M.A) for her enthusiastic guidance, very helpful ideas and instructions for the preparation and her corrections during the completion of this graduation paper. Secondly, I would like to express my sincere thanks to Ms.
Tran Thi Ngoc Lien (MA), the Dean of Foreign Language Department and all the teachers at Haiphong Management and Technology University for the precious and useful lessons in my study process that helped me a lot during graduation time. It would be a mistake if I didn’t mention the first year English major at Haiphong Management and Technology University who took part in my survey questionnaire enthusiastically. Thanks to their participation, I had data survey, analysis and gave the appropriate solutions. Last but not least, I would like to give my heartfelt thanks to my family, my friends who always, encourage and inspirit me to complete this graduation paper.
Haiphong, June, 2019 Student Bui Thi Thuy Trang Luan van PART 1: INTRODUCTION 1. Rationale Nowadays, English seems to be a general language in the world. A great deal of countries use English like the second language besides their mother tongue. In fact, English is the native language of more than 350 million people and it is spoken more than any other language.
It is the international language of different fields such as business, politics, science, technology, banking, tourism and others. Vietnam’s government has long realized importance of English and it has been a compulsory subject at varying levels for several decades. However, learning English to communicate is still a great challenge to Vietnam’s students. Being a developing country, there are more and more people having chosen Vietnam as their destination, using English fluently to gain opportunities is becoming more important than ever.
For several years at university, I realize that despite being English major students, it is difficult for us to communicate with others. It might because we spend a lot of time to study grammar, writing, reading without practice of conversation. Thus, we can't listen and respond to others while directly talking. There is a fact that this problem mainly occurs in 1st year students of English major, particularly at HPU.
The reason for that is they don't have chance to practice frequently in upper schools. In a general educational program, the speaking and listening ability in English of Vietnam students has been minimal since students have little chance to practice speaking English in or outside the classroom. Students respond to the teacher only when called upon and the learning atmosphere is individualistic. Moreover, learning English in Vietnam is a rote memorization of new words and sentence structure on paper.
Therefore, I conduct a study on '' Difficulties in communication of 1st year English majors at HPU'' with an expectation to help the students of Foreign Languages Department at HPU, especially the first year English majors at HPU improve their English communications in order to get a brighter future. Aims of the study The aim of this study is finding out the main problems for students to improve their communication skill in which the study focuses on the reality of the first year English majors' difficulties in English speaking and giving them the suggestions for better communication. Scopes of the study - The subjects of this research are limited to first year students majoring in English program, at Haiphong Management and Technology University. 23 students will be involved in of this survey.
- The instrument for the survey is a self- administered questionnaire. The participants are asked to answer the questionnaire by themselves. The questionnaire consists of both closed-ended and opened-ended questions. Design of the study The study include three main parts as follow: Part 1: Introduction: includes the rationale to the study.
It also includes the aims of the study, the research questions, and the scope of the study. Next the design of the study is also presented Part 2: Development The first are the definitions regarding communication, types of communication, and the difficulties which students faced when communicating. The next chapter focuses on the survey questionnaire by the first year English majors at Haiphong Private University about attitude to English communication which contains the survey questions, design and method, data analysis as well as the finding and discussion. The last chapter provides the solutions and recommendations given to the first-years students in HPU to improve the English communicating ability.
Part 3: Conclusion: in this part, some limitations and suggestions for further research are stated. 2 Luan van PART 2: DEVELOPMENT CHAPTER 1: THEORETICAL BACKGROUND 1. What is communication? Definitions of communication have been taken a lot of attention and concern from different researchers. There are several definitions on communications presented in language learning methodology.
The communication consists in the transmission of a message through a channel (the air, cell phone, printed or audiovisual media), between an issuing entity and another receiver. The key to effective communication is that the process is successful, that is, that the message is transmitted and understood clearly by the recipient, without misinterpretation or omission of information. Language (verbal, written or gestural), in any of its forms, is the most common mechanism to transmit ideas between two or more people. All communications, intentional or not, have some kind of repercussion in the receiver of the information.
If the message is understood in its entirety, the effect is usually the desired one. Communication is a complex process oriented towards the action of informing, generating the understanding in the counterpart and inducing some type of response on the part of the receiver. Those versed in communication have a fairly broad perception of the subject, based on their experience. Five definitions of communication are presented by some experts in the field: 3 Luan van Alberto Martínez de Velasco and Abraham Nosnik: " Communication can be defined as a process by means of which a person is in contact with another through a message, and expects the latter of a response, be an opinion, activity or behavior "-Alberto Martínez (1988) "In other words, communication is a way to establish contact with others through ideas, facts, thoughts and behaviors, looking for a reaction to the statement that has been sent "- Abraham Nosnik (1988) According to both Mexican authors, the intention of the issuer is to modify or reinforce the behavior of the person receiving the communication.
That is, the act of communicating is carried out to receive something in return. Fernando González Rey (1995) "It is a process of social interaction, through signs and sign systems, product of human activities. Men in the communication process express their needs, aspirations, criteria, emotions, etc." María del Socorro Fonseca (2000) “To communicate is to come to share something of ourselves. It is a specific rational and emotional quality of man that arises from the need to get in touch with others, exchanging ideas that acquire meaning or meaning according to common previous experiences” It is very difficult to define the term ‘Communication` in a simple way.
Different scholars defined communication in different ways. Every communication involves (at least) one sender, a message and a recipient. This may sound simple, but communication is actually a very complex subject. The transmission of the message from sender to recipient can be affected by a huge range of things.
These include our emotions, the cultural situation, the medium used to communicate, and even our location. The complexity is why good communication skills are considered so desirable by employers around the world: accurate, effective and unambiguous communication is actually extremely hard. 4 Luan van According to Oxford dictionary ''Communication, n. The imparting or exchanging of information by speaking, writing, or using some other medium.
…The successful conveying or sharing of ideas and feelings.