UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of Business ------------------------------ Pham Nhu Huynh THE ROLE OF ETHICS INSTITUTIONALIZATION IN INFLUENCING QUALITY OF WORK LIFE AND JOB SATISFACTION. A STUDY IN VIETNAMESE PETROLEUM INDUSTRY MASTER OF BUSINESS (Honours) Ho Chi Minh City – Year 2017 UNIVERSITY OF ECONOMICS HO CHI MINH CITY International School of Business ------------------------------ Pham Nhu Huynh THE ROLE OF ETHICS INSTITUTIONALIZATION IN INFLUENCING QUALITY OF WORK LIFE AND JOB SATISFACTION. A STUDY IN VIETNAMESE PETROLEUM INDUSTRY ID: 22130032 MASTER OF BUSINESS (Honours) SUPERVISOR: DR. NGUYEN THI NGUYET QUE Ho Chi Minh City – Year 2017 Acknowledgement I would like to express my sincere thankfulness to my supervisor, Dr.
Nguyen Thi Nguyet Que, who made me believe in myself and gave me the possibility to complete the thesis. Her guidance helped me in all the time of research and writing this thesis. I am sure that this thesis would not have been possible without her support. I would like to express my gratitude to all staffs in ISB who supported necessary materials and helped submit my papers.
My sincere thanks also go to friends and colleagues who participated in the pilot study that led to the development of the final survey questionnaire and their support over the time when I was busy to conduct the research. Especially, I would like to give my special thanks my family for supporting me spiritually throughout my life. Pham Nhu Huynh February 2017 i Abstract Purpose – This research aims to explore the role of ethics institutionalization in influencing quality of work life and job satisfaction – A study in Vietnamese Petroleum Industry. Methodoldy/Sample – A total of 280 questionnaires were distributed out at many oil and gas companies in Vietnam.
As the method is directly interviewing combining with online surveying, all of respondents who working at petroleum companies (e., staffs, team leaders, line managers and top managers), thus, data collecting also was primary sources. The hypothesized relationships were tested using structure modeling. Findings – This research found that a positive relationship between implicit ethics institutionalization and quality of work life. The results also indicate that implicit ethics institutionalization and quality of work life have positive impacts on the job satisfaction of employees.
Key words – Ethics institutionalization, quality of work life, job satisfaction. ii Contents Acknowledgement. iii List of figures. v List of tables.
vi List of abbreviations. Quality of work life. Ethics institutionalization and Quality of work life. Ethics institutionalization & Job satisfaction.
Research model and hypothesis. The research design. Main survey method. Measurement scale building.
Sample size and sample method. Data analysis method. DATA ANALYSIS AND RESULTS. Exploratory factor analysis (EFA).
Confirmatory factor analysis (CFA). Reliability and validity check. Structure equation modeling (SEM). Conclusions and discuss of the findings.
Limitations and future research. 55 Appendix 1 – Guidelines for in-depth interview. 63 Appendix 4 – Frequencies Table. 67 Appendix 5 – Reliability results.
69 Appendix 6 – EFA results. 73 Appendix 7 – CFA results. 75 Appendix 8 – SEM results. 77 iv List of figures Figure 2.1 – Conceptual model---------------------------------------------------------------------------------------19 Figure 3.1 – Research process ----------------------------------------------------------------------------------------22 Figure 4.1 – Confirmatory factor analysis model -----------------------------------------------------------------37 Figure 4.2 – SEM of research model --------------------------------------------------------------------------------41 Figure 4.3 – Final research model -----------------------------------------------------------------------------------42 v List of tables Table 3.1 – Measurement scale --------------------------------------------------------------------------------------24 Table 3.2 – Key indices ------------------------------------------------------------------------------------------------29 Table 4.1 – Sources of data collection ------------------------------------------------------------------------------30 Table 4.2 – Description of sample -----------------------------------------------------------------------------------31 Table 4.3 – Reliability test results -----------------------------------------------------------------------------------32 Table 4.4 – The list of deleted items --------------------------------------------------------------------------------33 Table 4.5 – KMO and Bartlett's Test --------------------------------------------------------------------------------34 Table 4.6 – Pattern Matrix --------------------------------------------------------------------------------------------34 Table 4.7 – Standardized Regression Weights --------------------------------------------------------------------36 Table 4.8 – Confirmatory factor analysis results -----------------------------------------------------------------38 Table 4.9 – Construct correlations, AVE & CR ------------------------------------------------------------------39 Table 4.10 – Fitness of conceptualized model --------------------------------------------------------------------40 Table 4.11 – Final results of hypotheses testing result ----------------------------------------------------------42 Table 4.12 – Final results of relationship checking of model’s constructs ----------------------------------43 Table 4.13 – Modified scales -----------------------------------------------------------------------------------------43 vi List of abbreviations No.