VIETNAM NATIONAL UNIVERSITY, IIANOT UNIVERSITY OF LANGUAGES AND INTERNATIONAL STUDIES FACULTY OF POST-GRADUATE STUDIES NGUYEN THU TRANG AN EXPLORATOTY STUDY ON THE TEACHING AND LEARNING OF TOEIC LISTENING SKILL AT A UNIVERSITY IN HANOT (NGHIEN CUU KHAO SAT VIEC DẠY VÀ HỌC KỸ NĂNG NGIIE TOEIC TẠI MỘT TRƯỜNG DAI HOC OHA NOD M. MINOR PROGRAMME THESIS : English Teaching Methodology : 60 14 18 TIA NOI - 2013 VIETNAM NATIONAL UNIVERSITY, HANOI UNIVERSITY OF LANGUAGES AND INTERNATIONAL STLDIES FACULTY OF POST-GRADUATE STUDIES NGUYEN THU TRANG AN EXPLORATOTY STUDY ON THE TEACHING AND LEARNING OF TOEIC LISTENING SKILL AT A UNIVERSITY IN HANOT (NGHIEN CUU KHAO SAT VIEC DAY VA HOC KY NANG NGHE TOEIC TAI MOT TRUONG ĐẠI HỌC Ở HÀ NỘI) M. MINOR PROGRAMME TIIESIS Eield : English ‘leaching Methodology Code : 60 14 19 Supervisor : Kiều Thị Thu Hương, Ph.D HÀ NỌI —2013 TABLE OF CONTENTS TABLE OF CONTENTS. LIST OF TABLES AND CHARTS.
se PART A: INTRODUCTION 1, Rationale. Objecfives of the sndy 3. Significance of the study 4, Scope of the study. Organization PART B: DEVELOPMENT.
CHAPTER 1: THEORETICAL BACKGROUND.1 Notions of listening 1.2 Process of listening.3 Classification of listening 1.4 Affective factors in listening 1.1 Expericn o¢ and practice in listening, 1.3 Knowledge of the target language cà.1 Speaker’s production esses serene test ABBREVIATIONS 1U Lanoi Law University TOEIC Test of English for International Communication TETLTS Triematienal English Tanguage Testing Sysiem TOEFL Test of English as a Foreign Language ESI. Fnglish as a Second Language viii Chapter 1 Theoretical Background lays the theoretical foundation for the research and reviews the previous studies. Chapter 2 The study deals with the subjects, rescarch instruments, and procedure as well as results and discussions. Some recommendations based on the findings are also provided in this chapter Parl.
C Conclusion summarizes the major findings of the study. Limitations of the study and some suggestions for further research are mentioned as well. The Appendices where the survey questionnaires can be found come after the References. Chapter 1 Theoretical Background lays the theoretical foundation for the research and reviews the previous studies.
Chapter 2 The study deals with the subjects, rescarch instruments, and procedure as well as results and discussions. Some recommendations based on the findings are also provided in this chapter Parl. C Conclusion summarizes the major findings of the study. Limitations of the study and some suggestions for further research are mentioned as well.
The Appendices where the survey questionnaires can be found come after the References. LIST OF FIGURES, CHARTS AND TABLES Figure 1: A classification of aural texts Table 1: Affective factors in listening ‘Table 2: TOUIC test structure Table 3.1: Teachers’ difficulties at pre-listening stage Table 3.2: Teachers’ diflicultics al while-listening stage Table 3.3: Teachers’ difficulties at post-listening stage Table 3.4: Teachers’ other difficulties Table 4: Students’ foclings in leaming TOEIC listening Table 5.1 Students’ difficulties related to Listener factor Table 5.2 Students’ difficulties related to Speaker's factor Table 5.3 Students’ difficulties related to Material/medium factor Table 5.4 Students’ difficulties in Part 1 Table 5.5 Students’ difficulties in Part 2 Table 5.6 Students’ difficulties in Part 3 Table 5.7 Students’ difficulties in Part 4 Chart 1.1: ‘Teachers’ age ranges Chart 1.2: Teachers’ teaching qualifications Charl 1.3: Teachers’ extra responsibilitios Chart 1.4: ‘Teachers’ length of time teaching TOHIC listening Chart 2.1 Students’ gender ratio Chart 2.2 Students’ reasons for studying TORIC Chart 2.3 Students’ length of time studying TOLIC Charl 2.4 Students’ listening practice Chart 2.5 Students’ evaluation of the level of difficulties of TOEIC listening Chart 2.6 Students’ evaluation of the most difficult part of TODEC listening PART A: INTRODUCTION 1. Rationale ‘As Linglish nowadays has become a prerequisite for job seekers, there is a growing number of English leamers who wish to sit for worldwide standardized English tests such as TELTS, TOEFI. Among th TORIC (Test of Fnghsh for International Communication) has been increasingly applied in both workplace and educational institutions.
Many universities offer English courses basing on the students’ TOEIC test scores. Enterprises and organizations also use TOEIC scores as one criterion for employing new recruits and promoting employees. AL Hanoi Law University (HEU), the TORIC Lest has been used since 2010 as a standardized test to classify students’ English proficiency, place them into the right classes and evaluate their learning progress. Students have to get at least TOEIC 450 scores to meet the requirements for graduation.
Traditionally, a TOBIC test consists of two sections, which are designed to test candidates’ two skills: listening and reading. Generally, listening skill is always considered the most essential as well as the most difficult skill for both teachers to teach and for learners to leam. Listening in TOEIC is not an exception because it comprises dilfercnl task types with various topics. “An exploratory study on the teaching and Jearning of ‘TOEIC listening skill at a university im Hanoi” has been conducted Lo gain insights into the difficulties encountered by teachers and students in TOEIC listening with the hope to contribute to the improvement of English teaching and learning at LILU.
Objectives of the study The puipose of this study is to explore the real situation of teaching and learning TOBIC listening skill at ILI. Therefore, the study aims to answer the following research questions.2 Speed of delivery 1.3 Material and medium 1.1 The language usGd.2 Content and concepts 1.4 The support provided 1.5 Stages of a listening lesson 1 5.1 Overview of a TORIC test. eee cee cece eee xe =sexeeerreeererereeereeee LỘ 1.7 Review of previous studies .8 Siluation of teaching and learning TOFIC listening skill at AU.4 Results and discussion 4 2.1 The teaching of TOHIC listening 24 2.1 Teachers’ genera information.2 Teachers’ difficultics in teaching TOEIC listening, 2.2 The leaming of TOUIC listening 2.1 Students’ goreral information 2.2 Students’ general difficulties in learning TOHIC listening 2.3 Students’ specific difficulties in TOLIC listening, parts 2.1 To the teachers 2.2 To the students PART €: CONCLUSION: 1. Summary of the study.
Limitations of the study. Suggestions for further sludy. What difficulties do students encounter in learning TOHIC listening skill? What difficulties do teachers encounter in teaching TODIC listening skill? i} 3. What are some suggestions to improve the teaching and leaming of TOEIC listening skill at LLU? 3.
Significance of the study This sturly imvestigales the real difficulties thal teachers and students al HU face m the listening part of the TODIC test. By doing this research, the researcher wishes to help HLU students foresee the probleras and overcame them in order to improve their listening scores. Also, the study has been done to help HLU teachers boware of some teaching problems and adapt appropriate techniques to teach listening skill 4. Scope of the study ‘The study focuses on the teaching and learning of TOHIC listening skill at HLU.
The study has been conducted under the scope of an exploratory study with a small number of teachers and students who are teaching and studying TOEIC courses at the university. Methodology ‘The major research method used in the study is quantitative. ‘he data are collected from two survey questionnaires which intend to find out the difficulties teachers and students encourler m the teachmg and Icarning of TORIC listening skill al, ATU. Basing on the data collected from the respondents, the researcher examines and analyzes the causes of those difficulties and suggests some solutions to improve the quality of tcaching and learning TOEIC listening at HLU.
Organization Part A Introduction prosenls the rationals, objoclives, significance, scope, methodology and organization of the study. Part B Developmentis divided into two chapters: ba 1.2 Speed of delivery 1.3 Material and medium 1.1 The language usGd.2 Content and concepts 1.4 The support provided 1.5 Stages of a listening lesson 1 5.1 Overview of a TORIC test. eee cee cece eee xe =sexeeerreeererereeereeee LỘ 1.7 Review of previous studies .8 Siluation of teaching and learning TOFIC listening skill at AU.4 Results and discussion 4 2.1 The teaching of TOHIC listening 24 2.1 Teachers’ genera information.2 Teachers’ difficultics in teaching TOEIC listening, 2.2 The leaming of TOUIC listening 2.1 Students’ goreral information 2.2 Students’ general difficulties in learning TOHIC listening 2.3 Students’ specific difficulties in TOLIC listening, parts 2. Rationale ‘As Linglish nowadays has become a prerequisite for job seekers, there is a growing number of English leamers who wish to sit for worldwide standardized English tests such as TELTS, TOEFI.
Among th TORIC (Test of Fnghsh for International Communication) has been increasingly applied in both workplace and educational institutions. Many universities offer English courses basing on the students’ TOEIC test scores. Enterprises and organizations also use TOEIC scores as one criterion for employing new recruits and promoting employees. AL Hanoi Law University (HEU), the TORIC Lest has been used since 2010 as a standardized test to classify students’ English proficiency, place them into the right classes and evaluate their learning progress.
Students have to get at least TOEIC 450 scores to meet the requirements for graduation. Traditionally, a TOBIC test consists of two sections, which are designed to test candidates’ two skills: listening and reading. Generally, listening skill is always considered the most essential as well as the most difficult skill for both teachers to teach and for learners to leam. Listening in TOEIC is not an exception because it comprises dilfercnl task types with various topics.
“An exploratory study on the teaching and Jearning of ‘TOEIC listening skill at a university im Hanoi” has been conducted Lo gain insights into the difficulties encountered by teachers and students in TOEIC listening with the hope to contribute to the improvement of English teaching and learning at LILU. Objectives of the study The puipose of this study is to explore the real situation of teaching and learning TOBIC listening skill at ILI. Therefore, the study aims to answer the following research questions. test ABBREVIATIONS 1U Lanoi Law University TOEIC Test of English for International Communication TETLTS Triematienal English Tanguage Testing Sysiem TOEFL Test of English as a Foreign Language ESI.
Fnglish as a Second Language viii LIST OF FIGURES, CHARTS AND TABLES Figure 1: A classification of aural texts Table 1: Affective factors in listening ‘Table 2: TOUIC test structure Table 3.1: Teachers’ difficulties at pre-listening stage Table 3.2: Teachers’ diflicultics al while-listening stage Table 3.3: Teachers’ difficulties at post-listening stage Table 3.4: Teachers’ other difficulties Table 4: Students’ foclings in leaming TOEIC listening Table 5.1 Students’ difficulties related to Listener factor Table 5.2 Students’ difficulties related to Speaker's factor Table 5.3 Students’ difficulties related to Material/medium factor Table 5.4 Students’ difficulties in Part 1 Table 5.5 Students’ difficulties in Part 2 Table 5.6 Students’ difficulties in Part 3 Table 5.7 Students’ difficulties in Part 4 Chart 1.1: ‘Teachers’ age ranges Chart 1.2: Teachers’ teaching qualifications Charl 1.3: Teachers’ extra responsibilitios Chart 1.4: ‘Teachers’ length of time teaching TOHIC listening Chart 2.1 Students’ gender ratio Chart 2.2 Students’ reasons for studying TORIC Chart 2.3 Students’ length of time studying TOLIC Charl 2.4 Students’ listening practice Chart 2.5 Students’ evaluation of the level of difficulties of TOEIC listening Chart 2.6 Students’ evaluation of the most difficult part of TODEC listening test ABBREVIATIONS 1U Lanoi Law University TOEIC Test of English for International Communication TETLTS Triematienal English Tanguage Testing Sysiem TOEFL Test of English as a Foreign Language ESI. Fnglish as a Second Language viii 2.1 To the teachers 2.2 To the students PART €: CONCLUSION: 1. Summary of the study. Limitations of the study.
Suggestions for further sludy .s:cecsesseseceeeseeseeeseseeeeeseeeeneeeeesneeeeeees 48 vi test ABBREVIATIONS 1U Lanoi Law University TOEIC Test of English for International Communication TETLTS Triematienal English Tanguage Testing Sysiem TOEFL Test of English as a Foreign Language ESI. Fnglish as a Second Language viii 1. What difficulties do students encounter in learning TOHIC listening skill? What difficulties do teachers encounter in teaching TODIC listening skill? i} 3. What are some suggestions to improve the teaching and leaming of TOEIC listening skill at LLU? 3.