NATIONAL ECONOMICS UNIVERSITY FACULTY OF FOREIGN LANGUAGES ENGLISH FOR BUSINESS DEPARTMENT IMPROVING THE EFFICIENCY OF HUMAN RESOURCE MANAGEMENT AT ME LINH INSTRUMENT JOINT-STOCK COMPANY IN THE PERIOD FROM 2017-2019 Hanoi, May 2020 Chu Cam Tu - 11165650 - Business English 58A NATIONAL ECONOMICS UNIVERSITY FACULTY OF FOREIGN LANGUAGES ENGLISH FOR BUSINESS DEPARTMENT CHU CAM TU IMPROVING THE EFFICIENCY OF HUMAN RESOURCE MANAGEMENT AT ME LINH INSTRUMENT JOINT-STOCK COMPANY IN THE PERIOD FROM 2017-2019 Hanoi, May 2020 Chu Cam Tu - 11165650 - Business English 58A ACKNOWLEDGEMENT This research is the result of relentless efforts and the support and encouragement of individuals and organizations. Through this study, I would like to explicit my genuine gratitude to those who helped me during my study - recent scientific research. I would like to express my thorough thanks to my supervisor — Ass. Pham Thi Thanh Thuy who enthusiastically directed the guidance as well as provided documents and scientific information necessary for this essay.
These are very valuable suggestions not only in the process of doing this thesis but also as a preparation in pursuing a career in the future. I would like to express my sincere thanks to teachers in Business English department in particular for teaching and paving the way for me with the necessary knowledge that creates the vital foundation for me. I would like to thank the management of the company for providing great conditions during the internship at the company. I wish the company become much more successful and achieve all goals in the future.
Sincerely! Chu Cam Tu - 11165650 - Business English 58A EXECUTIVE SUMMARY The process of globalizing the world economy is taking place at an increasingly fast speed and profound pace. It is an indispensable objective trend so that every country in the world must follow. The most obvious manifestation of this trend is the process of trade liberalization in the regional and global scope. Implementing the path of changing the country's economy, integrating with the world economy, Me Linh Company took advantage of opportunities when Vietnam market has been a top choice of foreign investors in business cooperation, product distribution up to now.
The company has defined its business goals and strategies since its foundation. The company's main activities are to become a supplier and distributor of machines and equipment used in laboratories, research institutes, hospitals and so on in Vietnamese market. Despite certain achievements and affirmations, the company still has its weaknesses in human resource management. Stemming from the above deficiency, I opted for the research Improving the Efficiency of Human Resource Management at Me Linh Instrument Joint-Stock company.
The purpose of this dissertation is to assess the current situation of all aspects of human resource management in the company from 2017-2019. Based on the aggregated results, the author proposes recommendations to improve personnel management for company. Chu Cam Tu - 11165650 - Business English 58A TABLE OF CONTENT EXECUTIVE SUMMARY. 08000006 i LIST OF ABBREVIA TÌOÌN.
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HUMAN fACtOTS 0nn nhe. nhegưy 32 CHAPTER 3: RECOMMENDATION TO IMPROVE THE EFFICIENCY OF HUMAN RESOURCE MANAGEMENT AT ME LINH JOINT-STOCK COMPANY (MISC). Development orientation of Me Linh Instrument Joint-stock company IN 2J2(). Some solutions to improve efficient usage at Me Linh Joint-stock EU1/11711) 0070707077.
Solution I: Improve the efficiency of human resource planning. Solution 2: Improve the efficiency of performance appraisal. Solution 3: Improve the efficiency of training employees. Họ Họ 00000040 00040060890 40 REFERENCES.
41 APPENDIX 1: SURVEY QUESTIONNAIRE APPENDIX 2: INTERVIEW QUESTIONS ill Chu Cam Tu - 11165650 - Business English 58A LIST OF ABBREVIATION e Dep’t: Department e HR: Human Resources ° HRM: Human Resource Management ° HRD: Human resource development ° HRP: human resource planning ° MBO: Management by Objectives ° Etc.: et cetera e NEU: National Economic University iv Chu Cam Tu - 11165650 - Business English 58A LIST OF TABLES Table 1.1: Advantages and disadvantages of internal and external recruitment sources Table 2.1: Major products of Me Linh Instrument Joint-stock company Table 2.2: Age Distribution of Me Linh Instrument Joint-Stock company Table 2.3: Education Level Distribution of Me Linh Instrument Joint-Stock company Table 2.4: Recruitment results of Me Linh Instrument Joint-Stock company Table 2.5: Staff classification of Me Linh Instrument Joint-Stock company Table 2.6: Performance appraisal result of Me Linh Instrument Joint-Stock company Table 2.7: The survey’s result of external factors influencing HRM at Me Linh Instrument joint-stock company Table 2.8: The survey’s result of internal factors influencing HRM at Me Linh Instrument Joint-stock company LIST OF FIGURES Figure 1: Research procedure Figure 1.1: The structure of Manpower planning Figure 2.1: The organizational structure of Me Linh Instrument Joint-Stock Company Figure 2.2: Job analysis process of Me Linh Instrument Joint-Stock company Figure 2.3: Human resource planning process of Me Linh Instrument Joint-Stock company Figure 3.1: Suggested personnel planning process Chu Cam Tu - 11165650 - Business English 58A INTRODUCTION 1. Rationale In the process of industrialization and modernization taking place extremely strongly, together with the continuous development of science and technology as it does today, the success and development of every enterprise must base on the primitive resources including human resources, machinery, material possessions. Among these factors, all can be purchased, learned, copied, except for human beings. On the other hand, the use of other resources will be ineffective if human resources are not well managed, because all operations in any company are done through human factors.
If the managers know how to exploit and promote this valuable resource, they will motivate to develop other resources as well. As a result, it can be guaranteed that human resource management is the most indispensable foundation for the survival and advancement of any enterprises. Therefore, improving the efficiency of using HR is by far the most concern of any businesses. HRM devotes to the socio-economic aspects of labor issues.
It is a problem that attracts a lot of attention, because all economic activities in general share a resemble goal is to make workers enjoy their own accomplishment. Hoping to contribute to the development of businesses in general and Me Linh Equipment Joint Stock Company in particular in the effective use of available resources, especially human factors, I would like to opt for topic "Improving the Efficiency of Human Resource Management" as my thesis graduation 2. Research objectives The study aims to propose some solutions for Me Linh Joint-stock company through analyzing the real situation in company between 2017 and 2019. There are two main objectives: (1) Identifying the real situation of personnel management at Me Linh Instrument Joint- Stock company in the research period (from 2017 to 2019) (2) Proposing some solutions to improve the efficiency of human resource management department at Me Linh Instrument Joint- Stock company in the research period 3.
Research questions Researchers will therefore answer these below questions to reach the objectives: Chu Cam Tu - 11165650 - Business English 58A Question 1: What are some factors that influenced Personnel Management at Me Linh Instrument Joint Stock Company in the period 2017-2019? Question 2: What are some recommendations for further enhancement in HRM at Me Linh Equipment Joint Stock Company? 4. Scope of the study (1) Factors influencing the efficiency of human resource management at Me Linh Instrument Joint- Stock company (2) Research scope: The research only concentrates on managing staffs at Me Linh Instrument Joint- Stock company (3) Contents: human resource management; factors affecting to the efficiency of human resource management (4) Time: From 2017 to 2019 5.1 Process of conducting research (Real situation and some recommendation to boost the efficiency of HRM at Me Linh Instrument Joint-stock Interviewing method | | Questionnaire survey Formulate the appropriate research method Data processing methods Descriptive statistics method Analysis method Process collected data, analyze the outcome, evaluate the real situation of Chu Cam Tu - 11165650 - Business English 58A Figure 1: Research procedure (Source: Author’s proposal) 5.2 Interviewing method Interview method is a scientific research method that collects information through questions and answers between researchers and different individuals in a particular issue of interest. Essentially, interviewing is a way of method of evoking information. It is a face to face conversation in which the researcher plays a role as an interviewer (Arksey and Knight, 1999) The interview questions are prepared by the author in a coherent, well-organized order.
Location and interview time will be notified in advance to the participants. In term of attendant’s responses, it can be predicted formerly. The answers are carefully and precisely recorded, analyzed after the interview. Finally, the author draws conclusions with high reliability.3 Questionnaire survey method 5.1 Scales of measurement The scale of measurement can be assessed to assure the essence of the measurement.
Evaluating a scale of measurement includes four elements: reliability, variety, value and friendly to respond. It is unavoidable to have two communal errors in the process of measurement, which are systematic errors and unsystematic ones. Nevertheless, errors can be descended by using reliable measurement. To evaluate the satisfaction of all staffs at Me Linh Instrument Joint- stock company (MISC), the author applies Liker-5-scales in this study.
Scale 5: Completely agree/ Extremely high Scale 4: Agree/ High Scale 3: Neutral Scale 2: Disagree/ Low Scale 1: Completely disagree / Extremely low In term of personal information: The mixture of some scales including the scale for information on gender, educational level was used.2 Survey Questionnaire Data of the research is collected by conducted questionnaire survey to all employees at Me Linh Instrument Joint-Stock company. A survey was prepared 3 Chu Cam Tu - 11165650 - Business English 58A by the author, then was consulted by instructor to perfect the flaws before disseminating to entire staffs in the company.4 Data processing method Primary data: collected data from the survey is processed and analyzed by using Microsoft Excel version 7 Secondary data: Data is collected and calculated. From that, the author deduces the information from the given reports of departments at Me Linh Joint-stock company (MISC) 5.5 Descriptive statistics method The dissertation uses a various information, regulation and compensation provided by Human Resource Department. The collected documents were analyzed and evaluated the efficiency of Human Resource Management.6 Data analysis Subsequently, the data was calculated and analyzed by using Microsoft Excel version 7 and produce the results.
The interviewing answer was collected and deduced 6. Contents of the study ¢ Chapter 1: Introduction » Chapter 2: Theoretical framework used as a basis for the research » Chapter 3: Data Analysis and Major Findings * Chapter 4: Recommendations Chu Cam Tu - 11165650 - Business English 58A CHAPTER 1: THEORETICAL FRAMEWORK 1.