BO GIAO DUC VA DAO TAO TRACING DAI HOC KINH TE TP.HCM 1976 NGUVEN CIA THANH GIAI PHAP UOAN TUIEN HOAT DONG CHUOI CUNG fI1"f G CUA CilNG TY CO PHAN XUAT NHAP KHAU TUUY SAN BEN TRE Chuyén ngsnh: Quan trj kinh doanh Ma so: 60.05 LUAN VAN THAC SI KINH TE NGJ HJ€f NG DAN KHOA HOC: PGS TS. HO TIEN DUNG DOGMO DUCDAOTAO TRL NG »£| H0C,KINNT/ TP. Hit Chi Minh — Nam 2011 L€f I CAM DOAN Toi xin cam doan lua(n van nay do chinh tac gia thuc hien, nhunu so i(u trong no( i dung la trung thitc. Nguc i thuc hien de téi: NGUYEN GIA THANH 1.
Stt phat trién virot bac ci’ia chuoi cung ting nhci nhimg thcinh t!<º ÷eia céng nghé thong its. Tiéu chuan “Giao héng”. Tiéu chu n “Chat lirpng”. lik u chuan “nazigian ”.
Tiéu chuan “caiphi”. Mot so bai hpc kinh nghi(m hoat dong chuoi cung drug fr mot so cling ty trong vé ngoai nir‹rc. Bai hpc kinh nghiem cha cong ty ngocii nirctc dién hinh Cong ty DELL. Bai hpc kinh nghiem ciima cong ty trong nircrc va dién hinh Cong ty Holcim Viét Nam • 17 Chw‹rng 2: PHA TICH THUC TRANG HOAT DONG CHUOI CUNG tING TAI CONG TY CO PHAN XUAT NHAP EAU THUY SAN BEN TRE.
Hien trqng vé riot dung hocjt dong chtioi cung i’rng tqi Céng ty Co phcin Xuat nhap khau thuy xan Bén Tre. Cung ring c:ic nguyén vat li(u. Toi uu ho:i trong no(i bo doanh nghi(p. Ke hoach gram chi phi.
D|ch vq kh:ich hang. Pharr tich ccic tiéu chu n do fitting hien qua thi.rc hien chuoi cung ring. Tiéu chuan “Giao hang”.2 Tiéu chuan “Chat lupng”.45 Chiming 3: GIAI PHA HOW THIEN HOAT DONG CHUOI CUNG VG TAI CONG TY CO PHA XUAT NH,AP EAU THUY SAN BEN TRE. Ciin cfr va d(nh hiréng hoan thi(n ho;jt do) ng chuoi cung drug tar Cling ty Co phan Xuat nh"ap khau thuy san Ben Tre.
Nhiim giai ph:i p hoan thi(n noi dung hoat dong chuoi cun p• frng tai Cling ty Co phan Xuat nh p khau thuy san Ben Tre. 57 DANH M C CAC KY HIEU, CH11VIET TAT Block Cap dong tiép xuc dang khoi. Cfing ty Cong ty Co phan Xuat nhap khau thuy siin Ben Tre EDI Electric Data Interchange — He thong trao doi dir li(u di(n ERP tu Enterprise Resource Planning — Hoach dinh quan tr| tai nguyén cho doanh nghi(p. EU Code DL ma so do NAFIQAVED de nghi va ducrc Uy ban lien minh 22 EU cfing nhan.
Doanh nghi(p phai co EU Code moi duoc phép xuat khau thuy san vao thi tru rig EU. Good Manufacturing Practice - Quy pham san xuat tot Hazard Analysis Critical Control Point - He thong phan tich moi nguy va kiém soat diem téi han. Individual Quick Freezing - Cép dong rcii. IQF Tiéu chuan quoc té ve h( thong dam bao chat lupng trong ISO 9001:2000 thiét ké, san xuat, lap da)t va dich vp - Phién biin 2000 Material Requirement Planning — Hoach dinh nhu cau nguyén MRP vat li(u.
The National Fisheries Quality Assuarance and Veterinary NAFIQAVED Directorate - Cuc quan ly chat lupng, an toan ve sinh va thu y thuy s:in - Bo Thuy sin Radio Frequency Identification — He thong dinh dang bang song radio Supply Chain Management — Quan tr| chuoi cung ting SCM Seafood Export and Quality Improvement Project - Dp an SEAQIP Cai thi(n chét lupng va xuat khau thuy siin - Bo Thuy san Sanitation Standard Operating Procedure - Qui pham v( sinh chuan Uy ban Chfmg kho:in Nha nuoc UBCKNN Xuat nhap khau. xNK: DANH M(JC CAC BANG BIEU Trang 28 30 30 31 32 33 35 Bring 2.8: Ket qua dieu tra 36 Bing 2.9: Két qua diéu tra cfia nhén to giao hang 38 4 Bang 2.10: Co cau nguon nhén lqc cfia céing ty O DANH M¶C CAC HINH VE, DO TH! N IDUNG Trang Hinh 1. 1: MW› hinh chuoi cung ting dién hinh 5 22 24 27 29 37 59 61 71 PIN MD DAU 1. Ly do chpn dé Hi Khiii ni(m chuoi cung ting da bat dau xuat hien trén the gic›i vao nhiing nam 1950-1970, cac cau chuyen thanh cong noi tiéng cfia cac doanh nghi(p trén the gicii nhci vao lpi the canh tranh cua chuoi cung ting vo cung doc dao nhu ta(p doan ban lé WalMart gan véri phuong thuc Cross-Docking, nha cung cap may tinh Dell vc i • phuong thirc da)t hang qua mang.
Nhung mai den nhmg nam dau the ky 21 (vao nhfrrig nam 2000-2001) khai ni(m nay bat dau du nhap vao Viet Nam. No da thu hut su quan tain cua nhiéu tang lép xa hoi nhu sinh vién cac truéng Dar hpc, cac nha nghién cfru khoa hpc, d(ac bi(t la cac doanh nghi(p tai Viet Nam. Di dau trong phong trao ting dpng chuoi cung ting nham tao lpi the canh tranh tai Viet Nam la cac cfing ty da quoc gia nhu Coca-cola, Pepsico, Unilever, P&G. Voi duéing bcr bién dai 3.260 km, dia hinh bet bién da dang: not thap phang, not nhiéu v[nh, dao, quan dao, viing bién nong, tuy nhién van co vinh nucic sau Viet Nam co dieu kien tit nhién thuan lpi cho phat trién kinh Ie bién, nhat la the manh not troi ph:it trién nganh cfing nghi(p thuy san.
San lupng thuy siin nufii trong va khai thac ciia Vi(t Nam trong nam 2011 dat hon 5,3 tri(u tan, tang 4% so vcii narn 2010. Xuat khau dat trén 6 USD (tang khoang 20% so voi nam 2010), day la mot con so rat an tupng. Cong ty Co phan Xuat nhap khau thuy san Ben Tre la mot trong nhGrig cong ty xuat khau thiiy san hang dau ciia tinh Ben Tre, cong ty khong ngfmg no luc cling co va phat trién de tro thanh mot cfing ty thtiy san hang dau ciia Vi(t Nam. Muc tiéu ciia cfing ty lufin huéng den su hoan thi(n trong san xuat kinh doanh, nang cao nang luc canh tianh nham thoa man yéu cau cao nhat cua khach hang.
• Tuy nhién, hien nay cfing ty gap khong it kho khan nhii con chiu muc thué chong pha gia tu 53%-63% o thi truéing My, gia thuc an chan nufii lien tuc tang cao tu 16%-30% so voi nam truoc, c:ie loai hang hoa cung ung dau vao nhu gia dien, xang dau tang cao. M)at khac, do chinh sach that ch(at tin dqng, gia ngoai te tang, 2 lai suat ngan h:ing cfin cao tain cho cfing ty va ca ngucii nufii them dieu dung. Dé giup cho cfing ty vupt qua thach thuc va on dinh - phat trién, nang cao nang luc s/an xuat kinh doanh, tao ra lpi the trong canh tranh, chinh vi vay tae gia da chpn de tai: “Giai ph:i p hoan thi(n hoat dong Chuoi cung iinq• ciia Con•q ty Cii phan Xuat nhap khau thuy san Bén Tre” lam de tar luan van thac st kinh Ie. • Xuat ph:it In yéu cau khach quan trén, viec nghién cilu de tai ciia luan van co y nghia khoa hpc, mang tinh thuc tién nham muc tiéu hoan thien chuoi cung ring tai cong ty de tu dé› kiém soat chi phi, nang cao chat lupng san pham, tang thi phan va toi da hoa lcii nhu(an.
Dong thcii day cling la tai li(u gop phan nghién cihi cac giai phap hoan thi(n chuoi cung ting ctia nganh Thuy san Viet Nam. Muc tiéu nghién cilu De tai cé› cac muc tiéu chinh sau: • X:ie dinh ciic yéu to :inh huéng den hoat dong ciia chuoi cung ung ciia Cong ty Co phan Xuat nhap khau thily san Ben Tre. • Phfin tich thuc trang hoat dong chuoi cung ring ciia cfing ty. • Kién ngh| cac giai phap nham gop phan nang cao hieu qua hoat do( ng ciia chuoi cung ting ciia Cfing ty Co phan Xuat nhap khau thfiy san Bén Tre.
Doi tuiyng va pham vi nghién ciiu 3.1 1 Doi tupng nghién ctru: Hoan thi(n hoat dong chuoi cung ring ciia Cfing ty Co phan Xuat nh(ap khau thuy san Ben Tre.2 Pham vi nghién ciiu: Cfing ty Co phan Xufit nhap khau thfiy san Ben Tre. Phirirng ph:ip nghién emu 4. Dir lieu thong ké. Cac dli li(u thu thap tu Bao cao cong ty, cac thong tin lien quan nganh thuy san hay cac trang web.
Dir lien so c p. phong van chuyén gia, phong van khach hang cua Cfing ty Co phan Xuat nhap khau thiiy san Ben Tre.2 Phiron p=phap thirc hién.’ Nghién cite dfnh tinh. - Tong hpp dii lieu, phan tich, dién giai, thong qua thao luan iihfiin vcii cac can bo cfing nhan vién hien dang tain viec tai Cfing ty Co phan Xuat nh a) p khau thuy san Ben Tre dé kham pha cac yéu to hopt dong chuoi cring ting cua cfing ty va cfia • nganh Thfiy san. - Xay dung cac b:ing cau hfii phfing van dén khach hang ciia Cfing ty Co phan Xuat nhap khau thiiy siin Ben Tre.
Nghién ct ilinh lvo’ng.• - Khiio sat chuyén gia, khach hang tiéii thu s:in pham ciia cfing ty. — Nap dii lieu va xii ly dii lieu trén Excel dé kiém dinh va danh gia chuoi cung ung cfia cong ty, tir dfi riit ra nhiing uu diem va han ché hoat do( ng chuoi cung frng ciia cfing ty, dong thfii van dung nhiing cc sc› khoa hpc ve chuoi cung ting de dira ra cac gi:ii ph:ip phii hpp. Bfi cue ciia luan van Ngoai Tai lieu tham khao, Muc luc va cac Phu luc, két cau 1ua( n van gfim: Phan mcl dan Chtrong I.’ Co s‹i ly luan chuoi cung frng.’ Phan tich thuc trang hoat do( ng chuoi cung ung tai Cong ty Co phan Xu:it nhap khau thfiy san Ben Tre. Giai phap hoan thien hoat dong chuoi cung frng tai Cong ty Co ' phan Xuat nhap khau thuy san Ben Tre.
4 Ch ircf n g 1: CCf SD LY LUAN VE CHUOI CUNG tfNG 1. Tong quan vé chuoi cung frng 1. Khtii ni in chu i cung i’rng Canh tranh mot cach thanh cong trong bat ky moi trucrng kinh doanh nao. hi(n nay doi hfii c:ic doanh nghiep ph:ii tham gia vao cfing viec kinh doanh cua nha cung cap ciing nhu kh:ich h:ing ciia né›.
Dieu n:iy yéu cau c:ic doanh nghiep ' khi d:ip ring s:in pham ho(ac d|ch vp ma khach hang can ph:ii quan tain sau sac hon den dong d(ch chuyén nguyén v(at lieu, c:ich thuc thiét ké v:i dong goi s:in pham v:i dich vu cua nha cung cap, c:ich thfrc van chuyén v:i bao qu:in san pham hoan th:inh va nhiing dieu ma ngircii tiéu diing ho)ac kh:ich hang cuoi ciing thuc su yéu cau (vi du nhu co nhiéu doanh nghi(p co the khfing biét san pham cua hp ducic sit dung nhu the nao trong viec tao ra san pham cuoi ciing ma kh:ich hang sir dqng). Mot so dinh nghia cfia chuoi cung ting: _ “Chuoi cung ting I:i su lien két giiia cac cong ty chiu trach nhiem mang san pham ho)ac d|ch vq ra thi truong”— Lambert, Stock va Ellram (Nguon: Lambert, Douglas M.El1ram, 1998, Nhiirig nguyén tcic cc bén ciia Quén tri Logistics, Boston, MA: Irwin/McGraw-Hill, C. _ “Chuoi cung ting bao gom tat cii c:ic giai doan lien quan trpc tiép ho)ac gi:in tiép den vi(c thoa man yéu cau cua kh:ich h:ing.