VIETNAM NATIONAL UNIVERSITY, HO CHI MINH CITY HO CHI MINH CITY UNIVERSITY OF TECHNOLOGY OFFICE FOR INTERNATIONAL STUDY PROGRAMS -------o0o------- PROJECT MANAGEMENT FOR ENGINEERS Lecturer: Nguyen Thi Duc Nguyen Class: IM1025 3 CC01 Group 05: No. Full name Student ID 1 Ngo Minh Tan 1852730 2 Vo Xuan Hieu 1852376 3 Pham Minh Hoang 1852029 4 Luu Hoang Long 1752323 5 Duong Ba Khang 1852440 6 Do Hoang Son 1852719 7 Pham To Thuy Tram 1952137 September 19th, 2021, Ho Chi Minh City CONTENTS CONTENTS. How To Archive High 3 Performance Project Management. What is Management?.
Can managers really control anything?. Achieving self-control. Defining high-performance management. What Does It Take to Achieve Gold Level?.
Cross-cultural issues. What are Power & Politics. What9s in it for me (wiifm). Using influence to get the job done.
Dealing with resistance. SESSION 2: CASE STUDY. Given Case Study: Moss and McAdams Accounting Firm. Summary the Case:.
Answer the Case Questions. Relative Case: organizational behavior: conflict management. Analyze the Case:. Introduction ❖ How To Archive High 3 Performance Project Management The objective to which all project managers aimed to complete a project <on time, on budget, at the required scope and performance levels.= In case this was fulfilled, a project manager was considered to be prosperous.
However, there are many problems with getting to a success. There are two points to evaluate what an effective project manager is: • Firstly, the target was based on ambitious thoughts in order to be realistic to carry out. • Secondly, people have to be aware of anything that obstructs our work to achieve the target. ❖ Many questions arise: • How to appraise a manager that is good or not? • What precisely are the criteria by which you define effective or ineffective project management? And how to define high performance or low performance? ❖ Power and Politics for Project Manager For many people in the organization, politics is a dirty word.
When I was an engineer, my friends used to lament, "I hope we can get rid of politics!" I agree with them. However, I immediately realized that politics would so many parts of each organization that the only choice was to learn to deal with it. 1 No doubt you have been burned by several individuals in a cruel organization, a migrant who shed roughly over you without observing the eyes. That's how we learn to hate politics.
But politics doesn't have to be dirty, and I don't advocate that you play dirt. How To Archive High – Performance Project Management 1. What is Management? 1. The main Definition Management is the coordination and administration of tasks to achieve a goal.
Such administration activities include setting the organization9s strategy and coordinating the efforts of staff to accomplish these objectives through the application of available resources. Management can also refer to the seniority structure of staff members within an organization. To be an effective manager, you9ll need to develop a set of skills, including planning, communication, organization, and leadership. You will also need extensive knowledge of the company9s goals and how to direct employees, sales, and other operations to accomplish them.
Another Definition It may be that we could define management as <coordinating the efforts of a group of individuals in order to achieve a goal or result that could not be accomplished by any single person working alone.= This is often simplified to <getting work done through people.= This definition quickly falls apart when you realize that a guard over a prison work team is getting work done through people. But this might not be suitable for management definition. Can managers really control anything? 2 1. Analysis the theory of law of requisite variety of Stafford Beer and its application Stafford Lager (1981) has pointed out that the law of essential assortment, which may be a rule from frameworks hypothesis, calls into address whether directors can truly control anything.
The law states that, <In any system of people or machines, the component within the framework with the most prominent changeability in its behavior will control the system. The conclusion for the question how the managers control anything: My conclusion is that an administrator is never in control of a group unless each part is in control of his or her own behavior. Once you consider the interdependencies in an extended plan, it is easy to see why it is usually genuine. In case one donor falls flat to meet her targets, at that point the assignments subordinate to her work will drop behind.
In terms of a framework such as a vehicle, consider that in the event that the fuel pump stops or a tire blows out, the car is out of commission. So, it takes only one element in a system going out of control to wreck the whole system. (In a flying machine, usually dodged by having excess components, so that in the event that one comes up short, the reinforcement takes over.) So, the address gets to be, <How do you make it possible for each person to be in control of his or her claim behavior?= The reply is you enable them ❖ Example: Stafford Beer's Viable System Model. The model as derived in his book 'The Heart of Enterprise', is reviewed in depth as part of the research.
The model is then used to diagnose two organizations, a network marketing organization, a growing and successful enterprise, and an engineering jobbing shop, an enterprise struggling to survive. It is shown how the successful enterprise 3 conforms to the Viable System Model and the struggling one does not. The network marketing company is further examined to identify elements that contribute to its success, and it is shown that these elements do not exist in the engineering jobbing shop. A proposal is then put forward on how to reorganize the engineering jobbing shop and implement the elements of success identified in the network marketing organization.
The research concludes by acknowledging that while it is beyond the scope of this research to categorically conclude that an enterprise must conform to the Viable System Model to be viable, the two specific companies researched here do suggest this. This is in agreement with Stafford Beer's contention that for an organization to be viable it must at the very least conform to the Viable System Model. It is further concluded that the research demonstrates the usefulness of the Viable System Model in the evaluation of an organization. Achieving self-control 1.
The way that an individual has the self-control In arrange for any person to have self-control, five conditions must exist: a. You must have a clear definition of what you are supposed to do, with the reason expressed as well. You must arrange for how the work will be done c. You must have the abilities and assets required to perform the task effectively d.
You must have feedback in advance in case you are on target. You must have a clear definition of your authority to require remedial activity when there's a deviation from plan and that authority cannot be zero, or you cannot control. 4 On the off chance that you look at these conditions carefully, you'll note that the home of great venture administration really fulfills this set of conditions: It empowers personal supporters to control their claim work. It is additionally vital to realize that it could be a manager9s duty to guarantee that each of these conditions is met.
For illustration, in the event that the person does not have the aptitudes required to perform a few specific errands, at that point those aptitudes must be created, and administration must give satisfactory preparation; this incorporates making beyond any doubt it is budgeted. ❖ The example People understand that you are exercising self-control when you choose your reaction in an uncomfortable situation. For example, if someone is yelling at you and you aren't sure why -- your first impulse may be to start yelling back at them. Using self-control, you take the extra step to assess why they might be yelling at you and choose how to verbally respond (or not).
Self-control helps you make better decisions as it relates to your emotions, feelings, and actions. You may want to eat a slice of cake, but you choose not to through willpower because you know it9s not good for you. You like to stay up late to watch your favorite show, but you have priorities tomorrow, including appointments and errands. You choose to go to bed early to get plenty of rest so you can get things done.
Self-control is exercised in different ways. Others view self-control through control synonyms such as self-discipline or self-restraint. Examples of other control synonyms include self-mastery and calmness. Defining high-performance management 1.
Definition the sigma qualities level 5 Sigma level is a statistical calculation that takes short-term information regarding the defects per million opportunities (DPMO) of a process, factors in the inclination of a process to shift over time and gives a level value score representing the modified DPMO with shift in an attempt to help determine if the quality capability of the process can meet customer requirements over time. ❖ Explanation the sigma qualities level 1-sigma represents a poor level of quality, with 691,462 defects per million opportunities over time, which demonstrates a failure rate of over 69. A level of 6-sigma represents a high level of quality, with 3.4 defects per million opportunities. It is this sigma level that leads to the term Six Sigma, which is a philosophy of delivering near perfect products or services by eliminating variabilities that lead to defects.
Motorola engineers discovered that many of their operations were prone to shift 1.5 sigma over time. Assuming normal distribution and normal variation of the mean, the specification limits would need to be set at a particular sigma level to achieve the desired defects per million opportunities level. For example, if the long-term desired maximum defects per million was 6,210 defects per million opportunities, factoring in the 1.5 sigma shift over time, a specification limit of +/- 4-sigma would be required. The goal of many programs 4 a goal few would meet 4 was to reach a specification limit of +/- 6-sigma, or 3.4 defects per million.
The actual calculation for sigma level is commonly calculated by using a spreadsheet or online conversion webpage. Start by calculating the defects per million opportunities (DPMO) as it is currently understood. Next, find a sigma 6 level conversion table to determine the sigma level. The calculation will factor in the 1.5 sigma shift over time and give you the sigma level for the process.
This page will also give you defect percentage and yield values to expect over time. Certain advanced understandings for sigma level can be found here. This article goes into additional details regarding the formula as well as more information on how the formula is designed. The Different of them Sigma Performance Levels 3 One to Six Sigma Sigma Defects (or Errors) Per Million Yield (or Produced Level Opportunities (DPMO) or Delivered) Correctly (%) 1 691,462 30.
Six types of sigma, included: a. White Belt (1-sigma) Typically, the primary level of certification within the Six Sigma certification preparing. Experts who have not experienced earlier formal certification preparing or any other expanded preparation are called six sigma white belt holders. This session will provide them an overview of viable strategies required and the lexicon to think about for LSS specialists all through the whole progression of the organization.
It shows them how they are the ones who contribute towards productivity and most dependable results. With this fundamental stage, to start with, white belt holders take an interest in those ventures that are driven towards problem-solving. It entirely rotates around quality administration and diminishing waste.