BO GIAO DUC VA DAO TAO MINH TRJGNGDAIHOCKINHTETHAN H NGUYEN H‘DU DUY XAY DUNG CHIEN LYBC PHAT TRIEN CONG TV APL LOGISTICS VIET NAM GIAI DOAN 2007 - 2011 CHUYEN NGANH QUAN TRI. KINH DOANH Ma so : 60.05 LUAN VAN THAC SI KINH TE HUNG DAN KHOA HOC : TS. PHAM THI HA <© GIA0D§0B 0TA0 THANH PHO HO CHI MINH Nam 2007 Yin chén thanh cém on Ts.Phqm Thj Hti da tan tinh hiréng dan giiip do trong via:c hocin thcinh lucin vein nay. Yin chan thanh cém on quj Thay Co triiétng Dqi hpc Kinh té thanh pho Ho Chi Minh, dac biet lé quj Thciy Co khoa Qucin tri kinh doanh, khoa San Dai hpc da truyén dqy nhvng kién théc quf ban chng nhirng kinh nghiem nhiim hoan thanh chvong trinh cao hpc ducrc thuan left.
Yin chan thanh cém on céc dong nghi p tai cong ty APL — NOL Viet Nam da nhiet tinh giiip dll trong viec thu thap thong tin dé hocin thcinh lucin viln nciy. Toi xin cam dean lucin van nciy la cong trinh nghién edu thu:c sij: ciia ca nhan toi vé li“nh vu:c chién lvpc cong ty APL Logistics Viet Nam. T“ir nhvng kinh nghi in ciia ngucri dé cé qué trinh cong téc gan 7 nam tcii cong ty APL — NOL Vi I Nam, céc st lie:u vta nhvng két qua trong lucin vén let trung thu:c, cac giai phép dva ra xu I phat tii kinh nghiem thu:c tién vet chva tiing ductc at cong bo. Trang phq bra Loi ciim en L‹ii cam doan Muc lpc Danh muc cac tu’ viét tat Danh mpc cite bang biéu Danh mqc ciic hinh GIS THIEU LU(AN VAN NGHIEN CN Trang CHUONG 1: C€J SCC LY LU(AN BY DJ,11"IG CHIEN LUQC CONG TY.T ONG QUAN VE CHIEN LU C CONG TY.Ph an loai chién lu‹ic cf›ng ty.Ci te yéu to iinh huéng den chien luoc cong ty.M oi truéng bén ngoai.M oi truéng ben trong.
QUY TPH HINH T NH VA XAY DQG CHIEN LU C. Phan tich ma tr(an cc hoi — nguy cc va diem manh — diem yéu (ma tr(an SWOT).Ci ic yéu to cc ban trong ma tran SWOT. trinh xay dijng chien lupc theo phuong phap phan tich SWOT.Phan tich chuoi gia tri 10 CHJONG 3 : BY DJ,I1"IG CHIEN UQC PHAT TRIEN CONG TY APL LOGISTICS VIET NAM GIAI DOAN 2007 — 2011. D[NH HUNG VA NHIEM VU PHAT TRIEN CONG TY GIAI DOAN 2007 — 2011 .Dinh hu6ng phiit trien cfing ty giai doan 2007 — 2011 44 3.Nhi(m vp phiit trién cfing ty giai doan 2007 — 2011 49 3.
PIN TICH MOI TRU NG BEN NGOAI CONG TY APL LOGISTICS VI T NAM. Moi truéng vi mii. Mot truiing vi mfi 60 3.Ciic ma tran diinh gia.Mf›i truéng ciic yéu to ben ngoai 67 3.Ma tran phan tich c:ie yéu to bén ngoai 72 3.Ma tran hinh :inh canh tranh 73 3. PIN TICH MOI TRACING BEN TRONG CONG TY APL LOGISTICS VIET NAM.
e u to ben trong.Ma tra( n d:inh giii ciic yéu to bén trong APL Logistics Vi(t Nam 89 3. UA CHON CHIEN LUOC PVT TRIEN CONG TY TRONG GIAI DOAN 2007 — 2011 .Ma tran phan tich diem manh — diem yéu, cc hoi — th:ich thfrc (SWOT) doi voi APL Logistics Vi(t Nam. Lua chpn chien luoc ph:it trién cling ty APL Logistics giai doan 2007— 2011.MOT SO GUI PHAP DE T CHIEN CHIEN LU C PHAT TRIEN CONG TY APL LOGISTICS GIAI DOAN 2007 — 2011.95 TAI LIEU THAM KHAO DANH MHC CAC Tlf VIET TAT Third-party logistics : Nha cung cap dich vp logistics thong qua hpp dong ACS American Consolidation Service : Cfing ty kinh doanh gom hang ACS ADSL APL Asymetric Digital Subcriber Line : Duéng truyén toc do cao APLL American President Line : Cong ty v(an chuyen container APL ASACO APL Logistics : Cfing ty APL Logistics ASN APL Shipping Agency Company : Cfing ty dai ly cho APL ALPS Adavance Shipping Notice : Thong bao hang den Automotive Logistics Process System : H( thong quan ly logistics BMI hang thiet bi fi to Business Monitor International Ltd : To chuc cung cap thong tin CBM kinh doanh CFS Cubic Meter : Don vi do luéing the tich CL Container Freight Station : Khu vpc xfr ly hang EDI container Contract Logistics. logistics duoc mua ngoai f Electronic Data Interchange : Trao doi dir li(u di(n tfr FDI Forecast : Du doiin FF Foreign Direct Investment : Dau tu t c tiép nuoc FMCG ngoai Freight Forwading : Giao nh(an quoc Ie FOB Fast Moving Consumer Goods : Hang tiéu diing nhanh GDP Free On Board : Giao hang qua lan can tau GFF Gross Domestics Product : Tong san pham quoc npi ICD Global Freight Forwarding ILMS Inland Clearance Depot : Cang thong quan noi dia Inbound Logistics Management System : H( thong quan ly dich vp logistics dau vao JBIC Japan Bank for International Corporation : Ngan hang Nhat B:in danh cho cac cling ty quoc té JIT Just In Time : 5:in xuat dung luc NOL Neptuner Orient Line : Tap doan van chuyén NOL NVOCC Non — Vessel Operarting Common Carrier : Nha van chuyen khong co thu R&D Research and Development : Nghien elm va phat trien SDR Special Drawing Right : Quyen rtit von da)c bi(t SWOT Strength-Weakness-Opportunity-Threaten Diem manh — Diem yéu — C‹i hqi — Thiich thuc TEU Twenty — Equivalent Unit : Don vi do luéng container 20 feet TMS Transporation Management System : H( thong quan 1y v(an chuyén USD United States Dollar : Don vi tien t( ciia My VICT Vietnam International Container Terminal: trong Cfing ty lien doanh ph:it trién logistics so 1 VIFFAS Vietnam Freight Forwarders Association : Hi(p hpi Giao nhan Vi(t Nam VND Vietnam Dong : Don vi tien t( Viet Nam WMS Warehouse Management System : H( thong qu:in ly kho WTO bai World Trade Organisation : To chuc thuong mai the xML gioi The Extensive Markup Language : Ngon ngii trao doi qua mang DANH MUC CAC BANG Bring 1.7 : Nhung luqc chfi dong va thu dpng H( thong kho bai ciia cling ty quan APL Logistics o Vi(t Nam.
diem chién luc C:ie doi tac chien lupc cung cap dich vp v(an chuyén n(oi dia c cua cho APL Logistics Viet Nam Porter Nhom san pham/dich vp logistics cfing ty dang cung cap N 10 khiich hang lén nhat ciia APL Logistics Viet Nam nam 2005. h Cite hoat dpng lien quan den ké hoach kinh doanh ngan han nam f 2002. m Du doan doanh thu tu“ nam 2005 den nam 2009 g Ma tra)n phan tich diem manh — diem yéu, cc hpi — thach thfrc ciia cfing ty APL Logistics nam 2004 d C:ie dc›i t:ie chien luoc va ciic linh vpc hpp tiic i Tong két c:ic két qu:i dat duqc tu’ nam 2001- e 2006 Danh muc dau tu cho bo phan kinh doanh m logistics c C:ie chi so kinh Ie i mo cc b:in ciia Vi(t Nam giai doan 2006 — h 2011 D:inh gi:i mfrc do rtii ro nen kinh té Vi(t Nam trong dai han u T6m tat cac lua(t dieu chinh hoat dong nganh van Hi — logistics n Vi(t Nam g D:inh gi:i hi(u qua chinh s:ich ph:it trién h( thong va( n chuyen Viet Nam c D:inh gi:i nhiing yéu kém trong h( thong c‹i so ha tang Vi(t Nam i D:inh gi:i mot so kho Thanh pho Ho Chi Minh trong quit trinh i chpn nha cung cap dich vp phan phoi cfia mot cfing ty 3PL a Khao sat vi(c sit dung cong nghe thong tin va EDI tai mot so cang tar Viet Nam c D:inh gi:i c‹i so ha tang phpc vp cho hoat dong logistics.26: So s:inh hoa Vi(t Nam lén nhat dang c:ie dich xuat — nhap khau héng qua APL Logistics nam 2006 vp logistics Tong hpp ciic nha cung cap cua APL Logistics nam 2006 hi(n dang Thi truéng logistics toan cau, khu vpc va Vi(t Nam theo tri gi:i va duoc cung cap boi toc do tang truéng nam 2006 ciic doi Thi truéng logistics :Mfrc do anh huéng cfia nhiing th:ich thfrc thfi canh nganh, 2006 - 2012 tranh Nhfmg yeu to quan trpng trong nh(an thuc ciia nguoi sit dpng dich vp C:ie doi logistics tar Vi(t Nam thfi canh Ma tran ciic yeu to moi truéng bén ngoai tranh npi Ma tran hinh anh canh tranh cfia APL Logistics so voi ciic doi thfi dia cung canh tranh cap dich C:ie chi tiéu diinh giii hi(u quit hoat dong vp He thong do luéing cite chi tieu logistics Xép hang theo tiéu chi hoat dong cua cong ty APL Logistics trong o Vi(t khu vpc Chau A — Trung Dong quy 4 nam 2006 Nam C:ic giii tri chao b:in cfia APL Logistics Viet Nam Muoi Danh mpc c:ic khiich hang muc tieu APL Logistics Vi(t Nam nam khiich 2006 hang 1én Phan bo nhan su theo khu vpc ma cfing ty co van phong, 1/2007 nhat cfia 10 yeu to quan trpng lam hai long nhan vién cua cong ty APL APL Logistics Vi(t Nam. Logistics San lupng, Doanh thu va Loi nhu(an rong cfia APL Logistics Vi(t theo situ Nam qua c:ic nam 2001 — 2006 lupng (cbm') va theo khu c nam 2006 20 nha san xuat va xuat-nhap khau hang Bang 3.28: Hieu qu:i hoat dong tai chinh nam 2006 so voi nam 2005 phan theo nganh kinh doanh.29: Diinh giii h( thong thong tin mot so nha cung cap dich vp logistics nam 2005 Bang 3.30: Cac giai phiip cong ngh( thong tin cho cac dich vp logistics tai cong ty APL Logistics Bring 3.31: Ma tr(an diinh gi:i ciic yéu to ben trong ciia APL Logistics Bring 3.32: Ma tran SWOT trong chién luoc phiit trién APL Logistics giai doan 2007-2011 B:ing 3.33: Diinh gi:i dinh lupng ciic chien lupc Bring 3.34: C:ie gi:ii ph:ip va ké hoach hanh dong uu tién trong chién lupc ph:it trién nam 2007 — 2011.
DANH MI,JC CAC HINH Hinh 1.1 Quy trinh xay dijng chién lupc theo SWOT : Quy trinh xay ding chién lupc theo chuoi gi:i tr) Hinh 1.2 : To chuc hoat do)ng kinh doanh ciia t(ap doan NOL tai Vi(t Nam Hinh 2.1 : To chfrc cfia cling ty APL Logistics Vi9t Nam — Van phong Ho Chi Hinh 2.2: Minh He thong thong tin tai APL Logistics Hinh 2.3: He thong san pham va dich vp ciia cong ty APL Logistics Hinh 2.4: Ké hoach phiit trién kinh doanh nam 2003 Hinh 2.5: Mo hinh phat trien de nghi cfia APL Logistics Viet Nam Hinh 2.6: Chién lupc ph:it trién kinh doanh cfia tap doan NOL Hinh 3. 1: Du doiin gi:i tri va toe dp tang truéng ve thi truéing logistics Chau Hinh 3.2: A Vi tri APL Logistics toan cau trén thi truéing Hinh 3.3: Ciic linh vpc can tap trung trong chién luoc phat trién APL Hinh 3.4: Logistics toan cau giai dogn 2007-2011 Quy trinh hoat dong gom hang xuat khau sang My.5: GIS THIEU LU(AN VAN NGHIEN CN I.DJt van dé Qu:in tr| chien lupc cong ty luon la mot quit trinh lien tuc va nang dong. Vi the vi(c luon diinh gia lai nguon luc va nang luc cot loi cong ty khi moi triréng ben ngoai thay doi sC giup cong ty duy tri va gifr vfmg duc c lpi the canh tranh cho Co ma)t tai Vi(t Nam vao dau nhfmg nam 1990 khi nen kinh te Viet Nam bat dau mo ctia, cong ty APL Logistics da co nhung buoc phat trien an tuprig.