VIETNAM NATIONAL UNIVERSITY HCM CITY UNIVERSITY OF ECONOMICS AND LAW FACULTY OF INFORMATION SYSTEMS Ho Chi Minh City, September 14th, 2020 (Made by Nguyen Thanh Dat – K184061975) 1 Menu The Fulfillment Process. 3 The Procurement Process. 20 The Production Process. 41 The Financial Accounting.
57 2 The Fulfillment Process 1/ Which of the following are variations of the basic fulfillment process ? (Lựa chọn nào sau đây là các dạng khác của qui trình bán hàng tổng quát. Quote to cash B. Procure to pay C. Requisition to pay D.
Inquiry to cash E. Plan to produce 2/ The final step in fulfillment process is the receipt of payment from customer (Bước cuối cùng của quy trình bán hàng là receipt of payment. Đúng hay sai) A. False 3/ Payment terms are declared by the buyer at what step ? (Thông thường payment terms được chốt bởi bên mua và bên bán tại bước nào?) A.
Sales Order 4/ Which of the following are documents associated with the fulfillment process? A. Customer invoice 5/ Which of the following are typically distribution channels ? 3 (Các lựa chọn nào sau đây có thể xem là các kênh phân phối – Chọn nhiều đáp án) A. Retail 6/ Organizational elements essential to the fulfillment process include client, company code, sales area and plant (Các Organizational Data được sử dụng trong quy trình bán hàng bao gồm…. False 7/ All of the following are examples of shipping point except (Lựa chọn nào sau đây không phải là một shipping point) A.
A design of group employees 8/ The cost of goods sold account goes up when a shipment is prepared (Tài khoản COGS sẽ tăng khi hàng đã được đóng gói để gửi đi – FOB shipping point) A. False 9/ Which of the following types of data is NOT included in a quotation? A. Customer-material info records C. Pricing conditions 10/ Organizational data in a delivery document consist of which of the following? 4 (Organizational data trong một delivery document bao gồm – Chọn nhiều đáp án) A.
Shipping point 11/ Which of the following are examples of instance-level information relevant to fulfillment process ? (Lựa chọn nào sau đây là những yêu cầu thông tin ở mức instance-level information relevent của quy trình bán hàng?) A. When did we send the goods ? B. Was the invoice sent? If so, when? C. When did the warehouse receive the order? D.
What was the total of payment ? E. How long did it take to receive the shipment after creating a purchase order? 12/ Output conditions include all of following types of data except A. Output mode 13/ The inventory account goes down when a shipment is sent (Khi bên bán hàng chuyển hàng đi (FOB shipping point), tài khoản inventory sẽ bị giảm đi). False 14/ What document is NOT created during the billing step of fulfillment process? 5 (Bước Billing Step trong quy trình bán hàng không tạo ra document nào sau đây) A.
An FI document C. A CO document 15/ A sales area can be assigned to only one company code A. False 16/ A customer info record is an intersection of customer data and sales data (Customer info record là dữ liệu kết hợp từ customer data và sales data) A. False 17/ Confirgure to order involves taking a standard or base model of a product and the confirguring it to meet customer’s special needs by adding either special options or add-on parts.
False 18/ A company does not have sufficient inventory of materials ordered by customer. So, it ships what it has now and will ship the remaining at later when more materials are available. Which of the following best describes the above scenario? (Tình huống: Công ty không có đủ hàng để giao cho khách hàng trong một đơn hàng đã có, khi đó công ty chỉ giao với số lượng ít hơn số lượng đặt hàng, số lượng còn lại sẽ được giao sau. Lựa chọn nào sau đây mô tả về số lượng này?) A.
Backorder 6 19/ Which one of the following represents the correct order of process steps for fulfillment process ? (Lựa chọn nào sau đây mô tả trình tự diễn ra trong một qui trình bán hàng?) A. Sales order processing, pre-sales activity, inventory sourcing, shipping, billing, payment B. Sales order processing, pre-sales activity, inventory sourcing, billing, billing, payment C. Pre-sales activity, payment, sales order processing, inventory sourcing, shipping, billing D.
Pre-sales activity, sales order processing, shipping, billing, inventory sourcing, payment E. Pre-sales activity, sales order processing, inventory sourcing, shipping, billing, payment 20/ Which of the following data is NOT typically found in a quotation ? (Thông tin nào sau đây không có trong quotation ?) A. Request delivery date B. Term of delivery 21/ When using an ES (ERP System), much of data need to create a customer invoice is automatically obtained from data previously in the system.
False 22/ When using an ES, the person responsible for preparing shipments can retrieve a list of orders that need to be shipped. Such a list is called A. Billing due list B. Delivery due list C.
Order due list D. Customer due list 7 23/ In fulfillment process, which department prepares and sends the shipment? A. Warehouse 24/ A line item in a sales order can include multiple schedule lines (Một line item trong sales order có thể có nhìu schedule lines) A. False 25/ A financial impact is not made in fulfillment process when you send the shipment (FOB shipping point).
False 26/ A quotation can result in multiple sales orders. False 27/ Sell from stock involves taking a standard or base model of a product and the confirguring it to meet customer’s special needs by adding either special options or add-on parts. False 28/ Picking document includes the storage location of the material to be picked. False 29/ In manual process, which of the following documents is created by warehouse when receive a sales order? 8 (Document nào sau đây được tạo ra bởi Warehouse khi bộ phận này nhận được sales order?) A.
Invoice 30/ Which of the following organizational levels is NOT relevant to the fulfillment process? (Organization element nào sau đây không liên quan đến qui trình bán hàng) A. Plant 31/ A one to many relationship exists between a sales area and plants A. False 32/ Which of the following organizational levels is associated with the method used to distribute material to a customer ? (Organizational nào sau đây mô tả về cách thức phân phối hàng đến tay người tiêu dùng) A. Division 33/ A picking list includes the storage location of the materials to be picked (Packing list cần thông tin của storage location để được packed) A.
False 34/ The cost of good slod account goes up when shipment is sent 9 (Tài khoản COGS sẽ tăng khi hàng được gửi đi) A. False 35/ When creating customer invoice, the person responsible can retrieve a list of orders that need to be acted on. This is called billing due list. False 36/ Configure to order involves fulfilling customer orders directly from the company inventory or finish good.
False 37/ Which reporting options does SAP ERP system support? (SAP ERP hỗ trợ tùy chọn các báo cáo nào sau đây) A. All of the above 38/ Sales plant data include detail on how the material will be shipped from the plant (Trong material master data, view sales plant data mô tả về việc hàng sẽ được ship đi tại plant đó như thế nào) A. False 39/ Material master data are grouped into views. Which one of the following combination of views is relevant to the fulfillment process? (Dữ liệu trong material master data được nhóm thành các views.
Lựa chọn nào sau đây gồm các view được sử dụng trong qui trình bán hàng) A. Basic data, sales organization data, sales plant data B. Basic data, company data, sales plant data 10 C. Basic data, sales organization data, client data D.
Client data, sales area data, sales plant data E. Basic data, sales area data, warehouse 40/ What are the partner functions that customers can play in the fulfillment process? A. Sold-to-party B. Bill-to-party C.
Ship-to-party D. Payer 41/ Multiple quotation can be combined to create one sales order (Một sales order có thể refer thông tin từ nhiều quotation) A. False 43/ A distribution channel can be assigned to multiple sales areas (Một distribution channel có thể được gán vào nhiều sales areas) A. False 44/ What is the final step in the fulfillment process? (Lựa chọn nào sau đây là bước cuối cùng của qui trình bán hàng) A.
Delivery of goods to customer B. Receipt payment from customer C. Receipt a customer purchase order D. Receipt goods from a vendor E.
Picking goods for shipment 45/ A sales organization is responsible for negotiating terms and conditions of sales for particular market. False 46/ Pre-sales activity includes all of the follwing except 11 A. Customer purchase orders E. Tracking customer contacts 47/ A picking document includes storage location of materials to be picked (Picking document cần thông tin về storage location của material được pick) A.
False 48/ Which of the following statement regarding customer master data is NOT true? (Phát biểu nào sau đây không đúng khi nói về master data) A. They contain data that are need to make postings in FI B. They are valid for a specific sales area C. They include data that are stored at client level D.
They include that are needed to make postings in CO 49/ A company code must have at least two sales organization (Mỗi company code phải có ít nhất 2 sales organization) A. False 50/ Typically, which of the following information would you find in an invoice? (Thông tin nào sau đây thường có trong một invoice – Chọn nhiều đáp án) A. Bill to address B. Ship to address C.
Requested delivery date E. Price 51/ Material master data in a delivery document consist of which of the following? (Material master data trong một delivery document bao gồm) 12 A. Unit of measure C. Billing date 52/ Which of the following steps in the fulfillment process have an impact on the financials of the company receiving the order from customer? (Các bước nào sau đây của qui trình bán hàng sẽ tác động đến kế toán tài chính ?) A.
Receive customer inquiry B. Receive customer purchase order D. Receive customer payment 53/ A shipping point is a location in a plant at which inbound deliveries are received (Shipping point là một khu vực trong một plant, là nơi tiếp nhận hàng chuyển đến kho) A. False 54/ Typically, which of the following information would you find in an quotation? A.
Bill to address B. Requested delivery date E. Price 55/ Which of the following are examples of process-level information to fulfillment process? 13 (Lựa chọn nào sau đây là những yêu cầu thông tin ở mức process-level information relevant của qui trình bán hàng?) A. Which customers are prompt and and which one are habitually late in sending the payment? B.
Which material are procured most frequently? C. Which material are produced most often? D. Which customer does SSB sell to the most frequently? E. What is the average time between creating a purchase order and receiving the shipment? 56/ Which of the following is not a key step in the fulfillment process? (Lựa chọn nào sau đây không phải là một bước trong qui trình bán hàng?) A.
Sales order processing B. Pre-sales activity 57/ Which one of the following are examples of sales units? A. Cases 58/ The customer credit management process assesses whether credit should be granted when: A. A sales order is created or changed B.
Delivery is authorized or changed C.
