ĐẠI HỌC QUỐC GIA HÀ NỘI KHOA QUẢN TRỊ VÀ KINH DOANH --------------------- VŨ THỊ KIM OANH THE ROLE OF LEADERSHIP IN KNOWLEDGE SHARING OF THE UNIVERSITY TEACHERS: A CASE STUDY AT THE NGUYEN TRAI UNIVERSITY VAI TRÒ CỦA SỰ LÃNH ĐẠO TRONG CHIA SẺ TRI THỨC CỦA CÁC GIẢNG VIÊN ĐẠI HỌC: TRƯỜNG HỢP NGHIÊN CỨU TẠI ĐẠI HỌC NGUYỄN TRÃI LUẬN VĂN THẠC SĨ QUẢN TRỊ KINH DOANH Hà Nội - 2017 LUAN VAN CHAT LUONG download : add luanvanchat@agmail.com ĐẠI HỌC QUỐC GIA HÀ NỘI KHOA QUẢN TRỊ VÀ KINH DOANH --------------------- VŨ THỊ KIM OANH THE ROLE OF LEADERSHIP IN KNOWLEDGE SHARING OF THE UNIVERSITY TEACHERS: A CASE STUDY AT THE NGUYEN TRAI UNIVERSITY VAI TRÒ CỦA SỰ LÃNH ĐẠO TRONG CHIA SẺ TRI THỨC CỦA CÁC GIẢNG VIÊN ĐẠI HỌC: TRƯỜNG HỢP NGHIÊN CỨU TẠI ĐẠI HỌC NGUYỄN TRÃI Chuyên ngành: Quản trị kinh doanh Mã số: 60 34 01 02 LUẬN VĂN THẠC SĨ QUẢN TRỊ KINH DOANH NGƯỜI HƯỚNG DẪN KHOA HỌC: PGS. NGUYỄN NGỌC THẮNG Hà Nội - 2017 LUAN VAN CHAT LUONG download : add luanvanchat@agmail.com DECLARATION The author confirms that the research outcome in the thesis is the result of author’s independent work during study and research period and it is not yet published in other’s research and article. The other’s research result and documentation (extraction, table, figure, formula,and other document) used in the thesis are cited properly and the permission (if required) is given. The author is responsible in front of the Thesis Assessment Committee, Hanoi School of Business and Management, and the laws for above-mentioned declaration.
Date: April, 20, 2017 i LUAN VAN CHAT LUONG download : add luanvanchat@agmail.com ACKNOWLEDGEMENT I have gained huge knowledge, skill and insights from my MBA course. The course raises my capacity of administration and management up to the next level. I am now very confident in my position of management. I would like to extend my sincerest thanks and appreciation to all those who have made this Thesis to be possible.
I woud like to express my great gratitude to my supervisor Nguyen Ngoc Thang for his useful comments, remarks and engagement during my process of doing this master thesis. Also, tôi cũng xin chân thành cảm ơn các đồng nghiệp, lãnh đạo trường đại học Nguyễn Trãi, đã hỗ trợ trong việc cung cấp thông tin, số liệu, cũng như trả lời các câu hỏi khảo sát được đưa ra trong nghiên cứu, để tôi có thể hoàn thiện được nghiên cứu của mình. Sincere thanks are extended to the Faculty of International Training - Vietnam National University, Hanoi for equipping me with huge knowledge and skills through various interesting and practical subjects. I also would like to thanks my classmates for their friendship and reciprocal encouragement to make our class time to be unforgettable time Lastly, I would like to give my great thanks to my husband, my kids, and my family who always standby me during the past two years and encourages me to keep moving from the beginning of my study.
ii LUAN VAN CHAT LUONG download : add luanvanchat@agmail.com The role of leadership in knowledge sharing of the university teachers: A case study at the Nguyen Trai University 1. Summary of the results In the educational environment, the issue of knowledge sharing is extremely important and has practical implications for the addition of professional knowledge, practical knowledge, enhancing teaching capacity and the quality of lecturers. Therefore, the NUT also pay attentision on the sharing knowledge among faculty by organizing seminars and science activities at the school. However, due to not more concern the importance of the role of the leadership in knowledge sharing activities, the results of the knowledge sharing activities at NUT are still limited.
Thus, the author studies the role of leadership in knowledge sharing at NUT. To carry out this study, the author has systematized the theoretical foundation for knowledge sharing, factors that affect knowledge sharing, and choice of research models. From that, based on the results of the survey, analyze the status of knowledge sharing and clarify the impact of factors on knowledge sharing at the NUT. The results show that the factors of Trust in leader; Leader – follwer relationship and Leaders behavior have positive effect on knowledge sharing.
Based on this analysis, the author proposes a group of solutions to enhance knowledge sharing in NUT in the future. Applicability in practice With the results of the study, from the assessment of the situation and proposed solution based on regression results, combined with the opinions of the lecturers, NUT’s leaders, the author believes that, if the solutions are synchronized implemented, it will contribute significantly to improving the efficiency of knowledge sharing among the lecturers of the NUT. Further research orientations Research will be improved further if additional factors can be added to knowledge sharing (such as factors belong to the lectuers, management policies, etc. Therefore, the direction of the next study needs to explore more factors to make more detailed conclusions.
At the same time, I would like to express my sincere thanks to my colleagues and leaders of Nguyen Trai University for providing me information, documents, surveys and suggestions to help me complete this research. iii LUAN VAN CHAT LUONG download : add luanvanchat@agmail.com TABLE OF CONTENT DECLARATION. ii TABLE OF CONTENT. iv LIST OF TABLES.
vii LIST OF FIRGURES .1 CHAPTER 1: THEORICAL FRAMEWORK AND ASSESSMENT MODEL OF THE ROLE OF LEADERSHIP ON THE KNOWLEDGE SHARING .1 The knowledge definition .2 The definition of knowledge sharing .3 Factors affecting knowledge sharing .5 Reward and incentive system .4 The concept of leadership and the expression of the leadership .2 Expression of leadership .5 The role of leadership in knowledge sharing .6 Some empirical research model .1 The Billy Whisnant & Odai Khasawneh (2014) model .2 The Mansor và Kenny model (2013) .4 Research model of Pham Anh Tuan (2013) .5 Research model of Lin .7 Proposed research model.8 Technical quantitative analysis .1 Adjustment and test the fit. 26 iv LUAN VAN CHAT LUONG download : add luanvanchat@agmail. 27 CHAPTER 2: CURRENT STATUS OF ROLE OF LEADERSHIP IN KNOWLEDGE SHARING OF TEACHERS AT NGUYEN TRAI UNIVERSITY.1 Overview of Nguyen Trai University .1 History and development .2 Structure and cultural characteristics .3 Scale of training and the quality of training these years .4 Characteristics of the leadership and lecturers of the university .2 The role of the leadership to share knowledge in the lecturers of Nguyen Trai University .2 Adjustment and test the suitability of the scale.3 Some basic statistics .4 OLS regression analysis .5 Hypothesis test and the meaning .3 Group of promoting and inhibiting factors to the role of leaders to the knowledge sharing of the lecturers in the Nguyen Trai University .1 The promoting factors and causes .2 The inhibiting factors and causes. 55 CHAPTER 3: SOLUTION TO PROMOTE KNOWLEDGE SHARING OF THE TEACHERS AT NGUYEN TRAI UNIVERSITY .1 Declaration of mission, vision and development orientations of Nguyen Trai University .2 Solutions to promote knowledge sharing among the lecturers of Nguyen Trai University.1 The basis for the proposed solution .2 Solutions for enhancing the role of the leader in the knowledge sharing .1 Recommendation to the Government and Ministry of Education and Training.2 Recommendation for the BOD of the NTU.
65 CONCLUSIONS, CONTRIBUTIONS AND LIMITATIONS OF RESEARCH. 68 v LUAN VAN CHAT LUONG download : add luanvanchat@agmail. 76 Annex 03: Survey results. 77 vi LUAN VAN CHAT LUONG download : add luanvanchat@agmail.com LIST OF TABLES Table 2.1 Scale of the training .2 Code and study scales content.3 Test the realiability of the scales on factor "Trust in Leaders" .4 Test the realiability of the scales on factor "Leader - Follower relationship" .5 Test the realiability of the scales on factor "Leader behavior" .6 Test the realiability of the scales on factor " Knowledge sharing " .7 Test on factor " Independent variables" .8 Matrix rotation of independent variables .9 Test on factor " Dependent variables".10 Matrix rotation of "dependent variables" .11 Statistics on characteristics of respondents .12 Evaluation of " Trust in Leaders" .13 Evaluation of Leader - Follower relationship .14 Evaluation of Leader Behavior .15 Evaluation of knowledge sharing activities.16 Parameter regression model .17 Variance testing of the model .1 Basis for the proposed solution.
58 vii LUAN VAN CHAT LUONG download : add luanvanchat@agmail.com LIST OF FIRGURES Firgure 1.1: Theoretical model of knowledge sharing .2: The Mansor and Kenny model .4: The Pham A, T model .5: The Lin model.6: The proposed research model .1 Organizational Structure of Nguyen Trai University .1 Areas of NTU .2 Application oriented model. 35 viii LUAN VAN CHAT LUONG download : add luanvanchat@agmail. Rationale The 21st century, after the era of information technology, human has entered the era of innovation thinking and knowledged economy. Today, it is quite simple if someone wants to learn about a specific field or certain information.
However, receiving information, and making that information, skill. to become their own knowledge is not easy matter as the Enter button on the Google search. It is natural hat, it depends on the capacity of the learners ( on every levels) and skills, sharing conditions of the teachers ( in all fields) .in which, the sharing of knowledge is the key. "In recent years, the important role of the factors to receive and share knowledge with others in organizations, businesses and the whole of modern society is acknowledged by many researchers"1.
Obviously that, for an organization with a high level of knowledge, such as universities, research institutes, educational institutions. knowledge sharing is even much more important. In the higher educational environment, quality of education is always the decisive factor of success, reputation and development. In this regard, the educational managers and scientific researchers have acknowledged the role of strategic vision, infrastructure, platform trainers.
and especially knowledge sharing. The sharing of knowledge is not only the viewing angle from the faculty to the students but also to other teaching staffs in the faculty together, in which, the role of leadership is highly valued in this process2. So how to process knowledge sharing effectively, what factors affect the knowledge sharing? That is a question that many scientific researchers and educational administrators in the world try to find the answers. However, with each different object, in different conditions and at different stages, the answers also have many interesting differences.
In the current status of education in Viet Nam, the stable development and existence in the severe competitive environment of the universities depend heavily on the level of knowledge using in the organizations. Many previous studies show that, the knowledge management system totally depends on technical features (information technology, infrastructure, supported equipments.) without concerned to other important 1 Quote part in the study of PGS. Nguyen Van Thang. Managing Director of Institute of Asia - Pacific, National Economics University.
Managerial Knowledge Sharing. The role of individual, interpersonal and organizational factors. Managemetn and Organization Review, 2(1), 15-41. 1 LUAN VAN CHAT LUONG download : add luanvanchat@agmail.
The modern knowledge management model absolutely needs the cooperation of staffs and opening environment of knowledge discussion and sharing, especially in universities. In addition, the role of incentive regulations and leadership are major factors that would help promoting the knowledge sharing. Knowledge sharing just be the best effective in the case of strictly relation to the organization and be encouraged to develop. Therefore, knowledge sharing is very important for the universities.
Because, though many teachers (lecturers) have professional skills, rich of experiences of teaching content, teaching methods should be encouraging them to share for young teachers, quickly improvement the qualification level and skills, access to knowledges and experiences of the older generation. In addition, updating new knowledge and sharing knowledge within teachers is neccesary to create a dynamic higher educational environment.