MINISTRY OF EDUCATION AND TRAINING UNIVERSITY OF FOREIGN LANGUAGES, HUE UNIVERSITY TRAN THI MY PHUONG EFL STUDENTS’ EXPECTATIONS AND SATISFACTION OF INTERNATIONAL INTERNSHIP: A STUDY AT UNIVERSITY OF FOREIGN LANGUAGES, HUE UNIVERSITY MA THESIS IN THEORY AND METHODOLOGY OF ENGLISH LANGUAGE TEACHING CODE: 8140111 SUPERVISOR: BAO KHAM, Ed. HUE, 2020 BỘ GIÁO DỤC VÀ ĐÀO TẠO ĐẠI HỌC HUẾ TRƯỜNG ĐẠI HỌC NGOẠI NGỮ TRẦN THỊ MỸ PHƯƠNG SỰ KỲ VỌNG VÀ SỰ HÀI LÒNG CỦA SINH VIÊN NGOẠI NGỮ VỀ THỰC TẬP Ở NƯỚC NGOÀI: MỘT NGHIÊN CỨU TẠI TRƯỜNG ĐẠI HỌC NGOẠI NGỮ, ĐẠI HỌC HUẾ LUẬN VĂN THẠC SĨ LÝ LUẬN VÀ PHƯƠNG PHÁP DẠY HỌC BỘ MÔN TIẾNG ANH MÃ SỐ: 8140111 NGƯỜI HƯỚNG DẪN KHOA HỌC: TS. BẢO KHÂM HUẾ, 2020 STATEMENT OF ORIGINAL AUTHORSHIP This work has not preciously been submitted for a degree or diploma in any university. To the best of my knowledge and belief, the thesis contains no material previously published or written by another person except where due reference is made in the thesis itself.
Date: 05/12/2020 Signature Tran Thi My Phuong i ABSTRACT This research paper examines the EFL students’ expectations and satisfaction of international internship at University of Foreign Languages, Hue University. The study mainly focused on the intern’s expectations of the international internship, then the extent of expectation fulfillment, and the factors that affected the fulfillment of their expectations. The participants were five third- year students at the University of Foreign Languages, Hue University. Interviews were employed as a method for collecting data.
The interns’ expectations of the practicum were determined on the basis of the result of critical incident exploration within the four-component framework of personal, professional, supervising, and contextual elements. Besides, the degrees of their satisfaction with the practicum were decided on the basis of the combined application of different forces. The research findings showed three different patterns: high expectations – high satisfaction, medium expectations – high satisfaction, and medium expectations –medium satisfaction. The findings also showed the influential factors, which were classified into two different groups: primary and secondary on the fulfillment of expectations, in which the confidence factor was the unique factor that decided the fulfillment of expectation.
The discussion concentrated on the three emerging issues: the role of the personal element in the four-element framework, the impact of the supervisor element on the participants’ satisfaction, and the importance of practicum workload. Based on the findings, it is recommended that EFL students should be fully aware of their expectations in an international internship. Teachers should understand interns’ expectations deeply to assist them in their internship. Administrators need to be informed about students’ expectations and satisfaction to organize the course in international internship better.
ii Acknowledgement First and foremost, I would like to express my deepest thanks to my supervisor, Dr. Bao Kham, who has provided me with the great encouragement and given valuable advice during the time I wrote the study. He has spent a great number of his valuable time guiding, correcting, and giving comments to my work. Words are not sufficient to express how grateful I am for his patience, and unconditional support to help me in this thesis.
I could not have imagined having a better supervisor for my study. Secondly, I am truly grateful for Mr. Lai Quoc Loc for providing me with valuable information and materials. Thirdly, I am thankful to MA.
Nguyen Thi Hai Yen for reminding me to complete the thesis, providing me with updated information and giving me the great encouragement. Fourthly, I would like to offer special thanks to the third- year teacher students and students whose major is English from K13 at the University of Foreign Languages, Hue University for being willing to participate and provide me with precious information in the interviews. I appreciate their generosity with their time and effort in cooperating in my interview. Without their enthusiasm, this thesis would not have been completed.
Last but not least, my great thankfulness extended to all my parents ,my husband and my friends who are always by my side, give me their spiritual support, love, encouragement and time help me get over all difficulties in the process of doing this thesis.