Project Management Institute A Guide to the Project MAnAGeMent Body of KnowledGe (PMBOK® Guide)—Fourth Edition An American National Standard ANSI/PMI 99-001-2008 ISBN: 978-1-933890-51-7 Published by: Project Management Institute, Inc. 14 Campus Boulevard Newtown Square, Pennsylvania 19073-3299 USA. Phone: +610-356-4600 Fax: +610-356-4647 E-mail: customercare@pmi.org Internet: www.org/Marketplace ©2008 Project Management Institute, Inc. All rights reserved.
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Table of ConTenTs Preface to the fourth edItIon. XXII SectIon I - the Project ManageMent fraMework .1 Purpose of the PMBOK® Guide .2 what is a Project?.3 what is Project Management? .4 relationships among Project Management, Program Management, and Portfolio Management .3 Projects and Strategic Planning.4 Project Management office .5 Project Management and operations Management.6 role of a Project Manager .7 Project Management Body of knowledge.8 enterprise environmental factors. 14 chaPter 2 - Project LIfe cycLe and organIzatIon .1 the Project Life cycle—overview .1 characteristics of the Project Life cycle. Project Life cycle relationships .4 organizational Influences on Project Management .1 organizational cultures and Styles .3 organizational Process assets.
32 This copy is a PMI member benefit, not for distribution, sale or reproduction. A Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Fourth Edition ©2008 Project Management Institute, 14 Campus Blvd., Newtown Square, PA 19073-3299 USA I taBLe of contentS SectIon II - the Standard for Project ManageMent of a Project .35 chaPter 3 - Project ManageMent ProceSSeS for a Project .1 common Project Management Process Interactions .2 Project Management Process groups .3 Initiating Process group .1 develop Project charter.4 Planning Process group .1 develop Project Management Plan .7 estimate activity resources.8 estimate activity durations .13 develop human resource Plan .15 Plan risk Management.17 Perform Qualitative risk analysis.18 Perform Quantitative risk analysis .19 Plan risk responses .5 executing Process group .1 direct and Manage Project execution .2 Perform Quality assurance.3 acquire Project team. 57 This copy is a PMI member benefit, not for distribution, sale or reproduction. A Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Fourth Edition ©2008 Project Management Institute, 14 Campus Blvd., Newtown Square, PA 19073-3299 USA II taBLe of contentS 3.4 develop Project team .5 Manage Project team .7 Manage Stakeholder expectations .6 Monitoring and controlling Process group .1 Monitor and control Project work.2 Perform Integrated change control .7 Perform Quality control .9 Monitor and control risks.7 closing Process group .1 close Project or Phase.
65 SectIon III - the Project ManageMent knowLedge areaS. 69 data flow diagrams. 69 chaPter 4 - Project IntegratIon ManageMent .1 develop Project charter .1 develop Project charter: Inputs .2 develop Project charter: tools and techniques .3 develop Project charter: outputs .2 develop Project Management Plan .1 develop Project Management Plan: Inputs.2 develop Project Management Plan: tools and techniques.3 develop Project Management Plan: outputs. 81 This copy is a PMI member benefit, not for distribution, sale or reproduction.
A Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Fourth Edition ©2008 Project Management Institute, 14 Campus Blvd., Newtown Square, PA 19073-3299 USA III taBLe of contentS 4.3 direct and Manage Project execution .1 direct and Manage Project execution: Inputs .2 direct and Manage Project execution: tools and techniques .3 direct and Manage Project execution: outputs .4 Monitor and control Project work .1 Monitor and control Project work: Inputs .2 Monitor and control Project work: tools and techniques .3 Monitor and control Project work: outputs.5 Perform Integrated change control .1 Perform Integrated change control: Inputs .2 Perform Integrated change control: tools and techniques .3 Perform Integrated change control: outputs .6 close Project or Phase .1 close Project or Phase: Inputs .2 close Project or Phase: tools and techniques .3 close Project or Phase: outputs. 101 chaPter 5 - Project ScoPe ManageMent .1 collect requirements: Inputs .2 collect requirements: tools and techniques .3 collect requirements: outputs .1 define Scope: Inputs.2 define Scope: tools and techniques.3 define Scope: outputs .1 create wBS: Inputs .2 create wBS: tools and techniques .3 create wBS: outputs .1 Verify Scope: Inputs .2 Verify Scope: tools and techniques .3 Verify Scope: outputs. 125 This copy is a PMI member benefit, not for distribution, sale or reproduction. A Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Fourth Edition ©2008 Project Management Institute, 14 Campus Blvd., Newtown Square, PA 19073-3299 USA IV taBLe of contentS 5.1 control Scope: Inputs .2 control Scope: tools and techniques .3 control Scope: outputs.
128 chaPter 6 - Project tIMe ManageMent.1 define activities: Inputs .2 define activities: tools and techniques .3 define activities: outputs .1 Sequence activities: Inputs .2 Sequence activities: tools and techniques .3 Sequence activities: outputs .3 estimate activity resources .1 estimate activity resources: Inputs .2 estimate activity resources: tools and techniques .3 estimate activity resources: outputs .4 estimate activity durations.1 estimate activity durations: Inputs .2 estimate activity durations: tools and techniques .3 estimate activity durations: outputs .1 develop Schedule: Inputs .2 develop Schedule: tools and techniques .3 develop Schedule: outputs .1 control Schedule: Inputs .2 control Schedule: tools and techniques .3 control Schedule: outputs. 163 chaPter 7 - Project coSt ManageMent .1 estimate costs: Inputs. 169 This copy is a PMI member benefit, not for distribution, sale or reproduction. A Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Fourth Edition ©2008 Project Management Institute, 14 Campus Blvd., Newtown Square, PA 19073-3299 USA V taBLe of contentS 7.2 estimate costs: tools and techniques .3 estimate costs: outputs .1 determine Budget: Inputs .2 determine Budget: tools and techniques .3 determine Budget: outputs .1 control costs: Inputs .2 control costs: tools and techniques .3 control costs: outputs.
187 chaPter 8 - Project QuaLIty ManageMent .1 Plan Quality: Inputs .2 Plan Quality: tools and techniques.3 Plan Quality: outputs .2 Perform Quality assurance .1 Perform Quality assurance: Inputs .2 Perform Quality assurance: tools and techniques .3 Perform Quality assurance: outputs .3 Perform Quality control .1 Perform Quality control: Inputs.2 Perform Quality control: tools and techniques .3 Perform Quality control: outputs. 213 chaPter 9 - Project huMan reSource ManageMent .1 develop human resource Plan .1 develop human resource Plan: Inputs .2 develop human resource Plan: tools and techniques .3 develop human resource Plan: outputs .2 acquire Project team .1 acquire Project team: Inputs .2 acquire Project team: tools and techniques .3 acquire Project team: outputs. 229 This copy is a PMI member benefit, not for distribution, sale or reproduction. A Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Fourth Edition ©2008 Project Management Institute, 14 Campus Blvd., Newtown Square, PA 19073-3299 USA VI taBLe of contentS 9.3 develop Project team .1 develop Project team: Inputs.2 develop Project team: tools and techniques .3 develop Project team: outputs .4 Manage Project team .1 Manage Project team: Inputs.2 Manage Project team: tools and techniques.3 Manage Project team: outputs.
241 chaPter 10 - Project coMMunIcatIonS ManageMent .1 Identify Stakeholders: Inputs .2 Identify Stakeholders: tools and techniques .3 Identify Stakeholders: outputs.1 Plan communications: Inputs .2 Plan communications: tools and techniques .3 Plan communications: outputs .1 distribute Information: Inputs .2 distribute Information: tools and techniques .3 distribute Information: outputs .4 Manage Stakeholder expectations .1 Manage Stakeholder expectations: Inputs .2 Manage Stakeholder expectations: tools and techniques .3 Manage Stakeholder expectations: outputs .1 report Performance: Inputs .2 report Performance: tools and techniques .3 report Performance: outputs. 270 chaPter 11 - Project rISk ManageMent .1 Plan risk Management .1 Plan risk Management: Inputs. 278 This copy is a PMI member benefit, not for distribution, sale or reproduction. A Guide to the Project Management Body of Knowledge (PMBOK® Guide) — Fourth Edition ©2008 Project Management Institute, 14 Campus Blvd., Newtown Square, PA 19073-3299 USA VII taBLe of contentS 11.2 Plan risk Management: tools and techniques .3 Plan risk Management: outputs .1 Identify risks: Inputs.2 Identify risks: tools and techniques .3 Identify risks: outputs .3 Perform Qualitative risk analysis .1 Perform Qualitative risk analysis: Inputs .2 Perform Qualitative risk analysis: tools and techniques .3 Perform Qualitative risk analysis: outputs .4 Perform Quantitative risk analysis .1 Perform Quantitative risk analysis: Inputs .2 Perform Quantitative risk analysis: tools and techniques .3 Perform Quantitative risk analysis: outputs .5 Plan risk responses .1 Plan risk responses: Inputs .