2011 | GLOBAL ADVANCED MBA PROGRAM (M1009) | Group No.: 03 CAPSTONE PROJECT REPORT Building business strategy for Thang Long Securities Joint Stock Company from 2011 to 2015 GLOBAL ADVANCED MASTER OF BUSINESS ADMINISTRATION PROGRAM Website: www.vn Email: gamba@griggs.vn CONTENT INTRODUCTION………………………………………………………………….1 Overview about business strategy of enterprise.2 Typical features of business strategy.3 The role of business strategy in enterprise.2 Process of building business strategy of enterprise.1 Define Vision, Mission, Target, Policy and Core thinking.2 Analyzing external environment.3 Analyzing internal environment.4 Building business strategy.3 Tools used to analyze strategies.2 Quantitative Strategic Planning Matrix (QSPM).1 Overview about TLS.1 History of foundation and development.4 Vision and mission.2 Analyzing external environment of TLS.1 Analysis of macro-environment.2 Analyzing sector environment of securities business.3 Opportunities and threats.3 Analyzing internal environment.1 General business result of TLS.2 Operations of department results.4 SWOT matrix TLS.1 Orientation for business strategy of TLS in period of 2011 - 2015.1 Strategic targets of TLS.2 Building partial strategies.2 Selecting business strategy for TLS in period of 2011 - 2015.3 Solutions for implementing business strategy of TLS.1 Solutions on human resource.2 Solutions on Marketing.3 Solutions on capital.80 Appendix I ……………………………………………………………………………… 82 Appendix II ……………………………………………………………………………… 90 2/95 GLOBAL ADVANCED MASTER OF BUSINESS ADMINISTRATION PROGRAM Website: www.vn Email: gamba@griggs.vn List of symbols and abbreviations 1. ABS An Binh Securities Joint Stock Company 2. ACBS ACB Securities Joint Stock Company 3. APEC Asia - Pacific Securities Joint Stock Company 4.
BCG Boston Consulting Group 6. BVS Bao Viet Securities Joint Stock Company 9. FPTS FPT Securities Joint Stock Company 11. HNX Hanoi Securities Trading Department 12.
HSC Ho Chi Minh City Securities Joint Stock Company 13. HSX/HOSE Ho Chi Minh City Securities Trading Department 14. KEVS Kim Eng Securities Joint Stock Company 15. QSPM Quantitative Strategic Planning Matrix 16.
SBS Sacombank Securities Joint Stock Company 17. SSI Sai Gon Securities Joint Stock Company 18. TLS Thang Long Securities Joint Stock Company 20. VNDS Vndirect Securities Joint Stock Company 21.
VND Dong 3/95 GLOBAL ADVANCED MASTER OF BUSINESS ADMINISTRATION PROGRAM Website: www.vn Email: gamba@griggs.vn List of table Table 1.2 Comparison of some criteria in business of TLS against rivals.3 Some item of bussiness result in 2009 - 2010 ………………………….4 Total accounts receiable in 2009 - 1010 ……………………………… 42 Table 2.5 Total liabilities in 2009 - 2010 ………………………………………….6 Major financial ratio……………………………………………………43 Table 2.7 SWOT matrix of TLS.61 List of figure Figure 1.1 PEST model in analyzing macro-environment. Porter’s five force model.14 List of chart Chart 2.1 Top 10 brokerage market share in two trading departments.2 GDP growth rate of Vietnam in 2000 - 2010.3 Inflation rate of Vietnam in 2000-2010.4 Business result of TLS………………………………………………… 39 Chart 2.5 Assets and Equity……………………………………………………… 39 Chart 2.6 Growth in management account of TLS in 2008 - 2010.7 Personnel structure of TLS basing on laborage………………………… 48 Chart 2.8 Revenue of IB Services ……………………………………………….9 Market share of issued value…………………………………………….10 Revenue of Securities of Brokerage…………………………………… 68 Chart 2.11 Revenue of Securities of Investment ……………………………………73 4/95 GLOBAL ADVANCED MASTER OF BUSINESS ADMINISTRATION PROGRAM Website: www.vn Email: gamba@griggs. The imperativeness of topic The world economy has been in more stable phase after economic crisis and is having significant development. Together with general development trend of the world economy, Vietnam is gradually marking position in global economy.
With the open economy, demand on capital in regard to enterprises increases and become diversified. Securities market, by means of a part of market. It is useful took to solve demand on capital. After 11 years of foundation and development, securities market in Vietnam has gained significant achievements and steps.
At present, there are more than 100 securities companies and each of them self-drives to survive and develop after ups and downs in market. The ups and downs of market in 2010 and first half of 2011 have made some securities companies recognize efficiency and adjust their trading activities. Thang Long Securities Company (TLS) is one of the first securities companies adjusting their development strategy to be able to have improvement in securities market. With open tendency of economy, TLS has to face up with more and more rivals not only domestic ones but also foreign one with strong finance capacity.
The increase of rivals reduces market share of TLS. Although TLS has many competitive advantages namely strong finance capacity and trademark and over the past years, TLS always improves to increase prestige and product quality provided customers; TLS must have development strategy in the future against fiercely competitive pressure as present. If applicable, the company can control risks, solid steps and mark position in Vietnam Securities market. Coming from above problems, our groups realized the particularly important role of building strategy for existence and development of a securities company.
Therefore, the group decided to select topic in line with the theme “Building business strategy for Thang Long Securities Joint Stock Company ". 5/95 GLOBAL ADVANCED MASTER OF BUSINESS ADMINISTRATION PROGRAM Website: www.vn Email: gamba@griggs. Researching objectives To systematize basic knowledge and theory of strategic management and strategy building. To initially approach to actual operations of securities company in particular and Vietnam securities market in general.
To apply gained knowledge building strategy for Thang Long Securities Joint Stock Company. Researching scope Researching time: we conduct this assignment from 17 July 20011 to 15 August 2011. Researching scope: Trading activities of Thang Long Securities Joint Stock Company, Vietnam securities market and some factors in currency market. Researching methods Analysis of data from books, newspaper and internet; Observation from reality of the company; Summary of appraisal about the company; Expert method.
Structure of capstone project Chapter 1: Theoretical foundation about building business strategy for enterprise. Chapter 2: Analyzing foundation for building strategy of Thang Long Securities Joint Stock Company. Chapter 3: Building business strategy of Thang Long Securities Joint Stock Company in period of 2011 – 2015. 6/95 GLOBAL ADVANCED MASTER OF BUSINESS ADMINISTRATION PROGRAM Website: www.vn Email: gamba@griggs.vn CHAPTER 1 THEORETICAL FOUNDATION OF BUILDING BUSINESS STRATEGY OF ENTERPRISE 1.1 Overview about business strategy of enterprise 1.1 Concepts about strategy From the past up to now, there have been many definitions about strategy according to different viewpoint groups.
We would like to introduce and analyze some traditional and modern notions to have relatively entire and extensive view about strategy conception: According to Alfred Chander (1962): “Business strategy covers definition of long term basic target of enterprise, selection of method or action program and allocation of resources to implement that target”. According to Ansoff H.I (1965): “We can consider strategy as “joint connection” among activities of enterprise and market consuming products, it contains four parts: market scope – product, growth rate (changes conducted by enterprise to match to market scope – definite products), competitive advantages and resonance”. According to school of Harvard Business University (1965): “Strategy is system of goals, targets stated under the form of sectors/business activities that the company wants to, entry, size, position that the company wants to achieve and basic policies as well as plans to implement predetermined targets”. According to William Glueck (1980): “Business strategy is a united, comprehensive and cooperative one designed to ensure the enforcement of basic targets in enterprise” or “Strategy is a united and general one drafted to gain achievements”.
According Michael Porter: “Strategy is the creation of unique and valuable 7/95 GLOBAL ADVANCED MASTER OF BUSINESS ADMINISTRATION PROGRAM Website: www.vn Email: gamba@griggs.vn position including differentiation, exchanged selection to focus on resources; from that it brings advantages for organization”. From above definition, we can see that strategy relates to long term and basic goals of an enterprise. Nevertheless, building and selecting the strategy oriented goals are not enough; strategy must be defined as matching to vision, mission of organization and methods as well as means to reach those goals the most effectively. If applicable, it promotes strengths, overcomes weaknesses, makes use of opportunities and mitigates threats from external environment.
Thus, we can define strategy in general as following: “Strategy is a series of complex activities to mobilize resources of organization and gain certain objective. Concepts about business strategy of enterprise As mentioned above, strategy related to goals of an enterprise and set forth strategies must help enterprise gain predetermined goals. Nevertheless, business strategy has connection to the methods for enterprise to be able to successfully compete in specific market. It relates to strategic decisions about product selection, meeting requirements from customers, holding competitive advantages in comparison with rivals, exploiting and creating new opportunities According to Fred R.David “Business strategy contains means reach to long- term goals”.
It can say that, business strategy is means helping enterprises reach long term goals. Business strategy is not to outline specific actions; it is compressive program, the most effective mobilization solutions for resources with the aim at conducting predetermined goals. Business strategy in an enterprise can be defined in following general way: “Business strategy is an art of designing and organizing means to reach long term goals of enterprise; it has connection to changes of business environment and competition”. 8/95 GLOBAL ADVANCED MASTER OF BUSINESS ADMINISTRATION PROGRAM Website: www.vn Email: gamba@griggs.2 Typical features of business strategy From viewpoints about strategy mentioned above, strategy still has the most typical features in any period of time.
It reflects the nature of business strategy in enterprise with the most basic ones such as: Business strategy defines basic goals and business orientation of enterprise in each phase. The orientation of strategy is to ensure the continuous and stable development in fluctuated business environment for enterprise. Business strategy ensures the maximum mobilization and optimal combination in exploiting and using resources of enterprise at present and in the future. It also upholds advantages, catches opportunities to hold competitive initiative in market.
Business strategy of enterprise is shown in continuous process from forming to conducting, assessing and adjusting the enforcement of predetermined targets. Business strategy always has idea to fight against and win in business market. Business strategy is always built in long term (it may be 3 years, 5 years or 10 years).3 The role of business strategy in enterprise The role of business strategy in enterprise is demonstrated through following issues: Business strategy helps enterprise define their orientation in each specific period of time. It is guideline for all production and trading activities of enterprise.
Business strategy helps enterprise catch and make use of opportunities, promote strengths and have initiatives to overcome weaknesses, avoid or respond to mitigate damages from external threats in competitive market. Business strategy has significant contribution to the effect of using resources, promotes position of enterprise and ensures the continuous as well as 9/95 GLOBAL ADVANCED MASTER OF BUSINESS ADMINISTRATION PROGRAM Website: www.vn Email: gamba@griggs.vn sustainable development. Business strategy creates solid foundation for enterprise to make decisions in accordance with displacement of market. It also creates solid foundation for research and deployment, development investment, human resource training, market expansion and product development.2 Process of building business strategy of enterprise 1.1 Define Vision, Mission, Target, Policy and Core thinking 1.
Vision Strategic vision demonstrates the highest and the most general desires and wishes that organization wants to achieve. We also consider vision as routine of enterprise in which it shows the destination in the future and the way enterprise will follow to reach that destination. Or in other words, strategic vision is to draw a picture of destination together with reasons and means to do. Defining and stating vision have particularly important role since it gathers expectations of all members in enterprise and encourages them making efforts to gain goals, career and noble ideas.
Mission Mission or function is a statement having long term value in objective and distinguishes this company to others. Such statements are also called as business philosophy, business principles and belief of the company. The mission states the existence reason of enterprise. According to Drucker, the business mission statement gives answer to the question “What is our business operation?