adiym SIX ’ Al 1108 ■------«- -■------ « LOI CAM DOAN Em xin cam doan: Luan van nay la cong trinh nghien cum thuc sir cua ca nhan, dirge thirc hien dudi sir hudng dan khoa hoc cua PGS.TS Nguyen VTnh Giang. Cac so lieu, nhung ket luan nghien cum dugc trinh bay trong luan van nay trung thuc va chua timg dugc cong bo dudi bat ky hinh thuc nao. Em xin chiu trach nhiem ve nghien cuu cua minh. Hoc vien Mai Thu Hang LOI CAM ON Lai dau tien, em xin chan thanh cam on PGS.
TS Nguyen Vinh Giang, nguai da true tiep hudng dan em hoan thanh luan van. Vdi nhtrng lai trich dan, nhtrng tai lieu, su tan tinh huang din, nhung dinh huang dung dan va nhung lai dong vien cua thay da giup em vuot qua nhieu khd khan trong qua trinh thuc hien luan van nay. Em cung xin chan thanh cam an Quy thay co giang day trong khoa Kinh te va Quan ly Nguon nhan lire da truyen day nhung kien thuc quy bau, nhung kien thuc nay rat huu ich va giup em rat nhieu khi thuc hien nghien cuu. Dac biet, em xin cam an PGS.TS Tran Xuan Cau ve nhtrng hudng dan va gop y rat Ion khi em thirc hien de cuang nghien cuu.
Xin cam an cac Quy thay co da giang day va truyen dat cho em nhtrng kien thuc bo ich trong chuang trinh Cao hoc cua Truong Dai hoc Kinh te quoc dan. Cuoi cung, em xin cam an Vien dao tao sau Dai hoc va Ban Giam hieu Nha trirong da ho trg em trong qua trinh thuc hien luan van. Em xin chan thanh cam an. Hoc vien Mai Thu Hang MUC LUC • • LCH CAM DOAN LOI CAM ON MUC LUC DANH MUC CAC CHU VIET TAT DANH MUC BANG BIEU, SO DO TOM TAT LUAN VAN.
1 Chuang 1: CO Sd LY THUYET VE TAO DONG LUC CHO NGUO1 LAO DONG. Khai niem dong co-, dong lire, tao dong lire. Y nghia, vai tro cua tao dong lye. Cac yeu to anh hiromg den tao dong lye lao dong.
Cac yeu to thuoc ve ban than nguoi lao dong:. Cac yeu to ben trong cong viec:. Cac yeu td thuoc moi truong quan ly:. Cac yeu to thuoc moi truong ben ngoai:.
Cac hoc thuyet tao dong lye. Hoc thuyet he thong nhu cau cua Maslow:. Hoc thuyet Dat muc tieu cua Edwin Locke:. Hoc thuyet cong bang cua Stacy Adams:.
Cac hoat dong tao dong lye.Nhom cac hoat dong ve vat chat. Nhom cac hoat dong ve tinh than. Sy can thiet phai cai tien cong tac tao dong lyc:. Kinh nghiem tai mot so nuoc tren the gioi trong cong tac tao dong lyc.
23 Chiroug 2: PHAN TICH THUC TRANG TAO DONG LUC LAO DONG TAI NHA XU AT BAN CHINH TRI QUOC GIA - SU' THAT. Gioi thieu khai quat ve Nha xuat ban. Qua trinh hinh thanh va phat trien. Chuc nang, nhiem vu.
bo may to chuc, doi ngu lao dong tai Nha xuat ban. Ket qua thuc hien cong tac tai Nha xuat ban giai doan 2010-2012. Phan tich thirc trang tao dong lire lao dong tai Nha xuat ban Chinh tri quoc gia - Sy that. Tao dong luc thong qua cac hoat dong vat chat.
Tao dong luc thong qua cac hoat dong tinh than:. Cac dac diem co1 ban anh hirdug den tao dong luc. Danh gia chung. 84 Chuong 3: MOT SO GIAI PHAP NHAM TAO DONG LUC LAO DONG TAI NHA XUAT BAN CHINH TRI QUOC GIA - SU* THAT.
Phiroug hiroug, muc tieu phat trien chung. Quan diem cai tien cong tac tao dong lire tai Nha xuat ban. Cac giai phap tao dong lye. Thuc hien cai each tien luong, dac biet ap dung he thong tra luong dua tren nang luc va hieu qua cong viec doi vdi cac bo phan chuc nang.
Xac dinh phuang phap tinh thu nhap tang them hop ly. D6i mdi viec danh gia xep loai lao dong cho phu hop voi thuc te cong viec. Tang cuong doanh thu tieu thu sach, day manh cong tac ban hang. Xay dung va nang cao vai tro cua van hoa cong so trong viec phat huy tinh tich cue lao dong cho can bo, vien chuc.
Khuyen khich nguai lao dong tu tao dong luc cho ban than. Mot so kien nghi. 113 DANH MUC TAI LIEU THAM KHAO. 115 DANH MUC • CAC CIll” VIET TAT CBCCVC : Can bo cong churc vien churc BHXH : Bao hiem xa hoi DMBTXB : Dinh muc bien tap xuat ban NXB : Nha xuat ban ST : Su that TNTT : Thu nhap tang them DANH MUC BANG BIEU, HINH Bang 1.1: Qua trinh tao dong lire.1: Bao cao so luong, chat luong cong churc nam 2012.2: Cong tac tai chinh - ke toan trong giai doan 2010 - 2012.3: Ket qua khao sat ve tien luong tai Nha xuat ban.4: Quy dinh he so churc danh.5: Ket qua khao sat ve thu nhap tang them.6: Quy dinh ve dinh muc bien tap.7: Quy dinh mure thu nhap cua cac Ban bien tap.8: Khao sat ve thu lao vuot dinh mure bien tap xuat ban.8: Ket qua khao sat ve thu lao dinh viec.9: Ket qua khao sat khen thuong.10: Quy dinh chi tieu Quy phuc loi.11: Ket qua khao sat ve cac che do phuc loi.12: Ket qua khao sat ve noi dung cong viec.13: Ket qua khao sat ve moi truong lam viec.14: K£t qua khao sat ve dao tao va phat trien.15: Ket qua khao sat ve co hoi thang tien.16: Ket qua khao sat cau hoi tong quat.1: Bao cao cong viec thuc hien trong giai doan 2010 - 2012.1: Thap nhu cau cua Maslow.
14 - •w *■' I TRUONG DAI HOC KINH TE QUOC DAN ■ ■ ------------ K>K>QGaGa----------- MAI THU HANG r Q M J* ' TAO DONG LOO LAO DONG TAI NHA XUAT BAN CHINH TRI QUOC GIA-SO THAT CHUYN NGANH: QUAN TRI NHN ILC TOM TAT LUAN VAN THAC SI • • HA NO H. NAM 2013 • ' i TOM TAT LUAN VAN 1. Ly do chon de tai: Bat cu to chuc nao cung chrac tao thanh bui yeu to con nguui - nguui lao 7 r y •> y dong. De str dung co hieu qua nhat nguon nhan luc cua minh, to chuc can co nhung chinh sach, duong loi, chu truong, phuong phap khoa hoc, tao dong luc cho ngucri lao dong de kich thich ho lam viec ti'ch cue cho to chuc.
Doi vui to chuc la cac cu quan nha nuuc, van de tao dong luc cho ngucri lao dong cang tru nen phuc tap va kho khan hun. Nhung ngucri dang lam viec trong cac cu quan nha nuuc dang co xu huung chuyen cong viec tir moi trucrng nha nuuc ra moi trucrng ben ngoai nang dong hun. Dieu nay dan den tinh trang “chay mau chat xam” trong cac cu quan nha nuuc. De tao sue hap dan, thu hut nhung ngucri tai gidi va duy tri doi ngu nhan vien gidi, cac nha quan ly can quan tarn dung muc den van de tao dong luc cho nguui lao dong.
z r y yr Nha xuat ban luon coi trong van de tao dong luc, xoa bo le loi lam viec cu, doi mdi phuung phap lam viec, hoan thien cu che lanh dao len hang dau. Vui nhieu chuyen bien tich cue, Nha xuat ban dang dan hinh thanh mdi truong lam viec nang dong va sang tao cho nguui lao dong trong cu quan. Tuy nhien, qua trinh nay van gap khong it kho khan va can cd sir nd luc cua toan the nguui lao dong. Do do, em lira chon de tai “Tao dong lyc lao dong tai Nha xuat ban Chinh tri quoc gia - Sy that” lam luan van thac sy cua minh vdi mong muon cd mot san pham nghien cuu 5 ~ A A ca ve ly luan va thirc tien nham gop mot phan nho nang cao hun nua hieu qua lam viec cho nguui lao dong tai Nha xuat ban Chinh tri quoc gia - Sir that.
Muc ch'ch nghien ciru: - He thong hoa cu su ly luan ve tao dong lire lao dong trong to chuc. - Phan tich, danh gia thuc trang tao dong luc tai Nha xuat ban hien nay. Tu do chi ra nhung uu diem va han che can khac phuc. - De xuat cac giai phap de cong tac tao dong lire tai Nha xuat ban ngay mot tot hun.
Doi twong va pham vi nghien cun: - Doi tuung nghien cuu: tao dong luc lao dong trong mot to churc. - Pham vi nghien cuu: phan tich, danh gia dong lure lao dong tai Nha xuat ban Chinh tri quoc gia - Sir that. - So lieu, thong tin phan tich trong luan van dugc nghien curu trong giai doan 2010-2012. Phirong phap nghien ciru: - Thong ke, tong hup tir cac giao trinh, tai lieu, tac pham ve quan ly, quan tri, va cac sb lieu, thong tin, bao cao de xay dung khung ly thuyet ve dong lire lao dong.
- Thong ke, khao sat, dieu tra bang bang hoi. Thuc hien phat ra 120 phieu cho 120 ngubi khong phan biet lanh dao, nhan vien. Phieu khao sat bao gom 54 cau hoi lien quan den dong lire lao dong tai Nha xuat ban (tien luong, thuong, thu nhap tang them, dinh muc, cac che do phuc loi, noi dung cong viec, moi 7 r truong lam viec, chinh sach dao tao va phat trien, co hoi thang tien.) - Quan sat ngubi lao dong lam viec, tien hanh nhung cube trd chuyen de tim hieu thdng tin ve dong lure lao dong cua ngubi lao dong. Ket cau luan van: Ngoai phan mu dau va ket luan, luan van bao gom 3 chuung: Chuung 1: Co sb ly thuyet ve tao dong lure cho ngubi lao dong Chuung 2: Phan tich thuc trang tao dong lure lao dong tai Nha xuat ban Chinh tri quoc gia - Sir that Chuung 3: Phuong hubng, giai phap nham tao dong luc lao dong tai Nha xuat ban Chinh tri quoc gia - Sir that.
De xay dung khung ly thuyet ve tao dong luc, luan van trinh bay mot so khai niem lien quan: dong co, dong luc, tao dong luc va y nghia, vai tro cua viec tao dong luc. Tir do, xac dinh cac yeu to anh hubng den tao dong luc lao dong. Trude tien, dong luc lao dong xuat phat tir ban than ngubi lao dong (cac nhu cau ca nhan, cac dac diem trong tinh each va nang luc cua moi ngubi se chi phoi dong lire lao dong cua ban than ho). Khi lam viec, ngubi lao dong chiu tac dong cua ban chat iii cong viec ma ho dam nhiem.
Cac yeu to ben trong cong viec: noi dung, tinh chat cong viec, chinh sach dao tao va phat trien, co hoi thang tien co anh hudng Ion den dong luc lam viec cua nguai lao dong. Khong chi vay, khi tham gia lao dong trong mot to chuc, moi ca nhan deu bi chi phoi bod chinh moi truong quan ly cua to chuc do, cung nhu bi tac dong bod moi truong ben ngoai (nhu hanh lang phap ly, co che, chinh sach cua nha nude, cac yeu to thi truong, doi thu canh tranh.