NATIONAL ECONOMICS UNIVERSITY FACULTY OF FOREIGN LANGUAGES ENGLISH FOR BUSINESS DEPARTMENT NGUYEN THI HAI LINH A STUDY ON DIFFICULTIES IN TRANSLATING VIETNAMESE - ENGLISH BUSINESS LETTERS AND SUGGESTED SOLUTIONS, SENIOR BUSINESS ENGLISH MAJOR, INTAKE 58, NATIONAL ECONOMICS UNIVERSITY NATIONAL ECONOMICS UNIVERSITY FACULTY OF FOREIGN LANGUAGES ENGLISH FOR BUSINESS DEPARTMENT ` 9 a ⁄ = NGUYEN THI HAI LINH A STUDY ON DIFFICULTIES IN TRANSLATING VIETNAMESE - ENGLISH BUSINESS LETTERS AND SUGGESTED SOLUTIONS, SENIOR BUSINESS ENGLISH MAJOR, INTAKE 58, NATIONAL ECONOMICS UNIVERSITY Hanoi, May 2020 ACKNOWLEDGEMENT I have got numerous difficulties when carrying out the research in the outbreak of pandemic Covid-19. Thanks to the encouragement from my supervisor, lecturers in Business English department, surveyed students and family and friends, I have accomplished the study successfully. Firstly, I would like to express my sincere gratitude to my respectful supervisor, Ms. Le Thuy Linh for her orientation and profession support from the beginning stage to the final stage of conducting this research.
Not only did she give me meticulous instructions but also constantly and enthusiastically encouraged during the process of completing the research. Secondly, I would like to offer my grateful thanks to all the lecturers at the Faculty of Foreign Languages in particular and also in National Economics University in general. They are the ones who provide helpful lessons and knowledge during four years that play an important role in my achievement of the research as well as my future career. Thirdly, I am particularly grateful for the assistance given by all surveyed students.
Thanks to their co-operations, the study was implemented smoothly and successfully. Last but not least, I wish to acknowledge the help provided by my close friends and family. Without their help, I could not have completed the thesis successfully. They always show their dedicated support for me and their trust during the time of implementing the research as well as four years of studying in National Economics University.
Once again, my special thanks are extended to for all support and encouragement that contribute the success of the research. ABSTRACT Business letters are considered as the important role in businesses. Business letter is a tool to exchange business information with customers, suppliers and partners. In addition, business letter is a useful means to help companies reach organizations, clients and other suppliers who are located in remote geographical areas.
Being aware of the importance of business letter, the researcher conducted a study to explore the main obstacles that the fourth-year B.E students encounter when translating business letters from Vietnamese into English and provide some possible solutions to overcome such challenges. To specify, a set of 12 questions was designed and successfully sent to 60 students in Business English Department. At the same time, the interview was conducted to have a deep investigation into this topic. The data was collected and analyzed in the format of diagram.
The findings indicated that students are aware of business letters in general and translating Vietnamese business letters in particular. However, they face some remarkable difficulties when translating them which are using correct grammar, the power of word, terminology in business letters and conveying the original writing style. Regarding their challenges, some possible suggestions are proposed to deal with such difficulties and improve the quality of the future translation skill. These suggestions can be helpful for not only the fourth-year students in Business English Department but also students who have future orientation about translation ability.
LIST OF TABLES AND FIGURES Table 1.1: Evaluation Criteria for Likert Scale Questions .1: Evaluation the level of difficulty. << 555 < se sessessse 29 Figure 3.1: The percentage of students who understand the definition of DuSiness Ï€ẨÍŒTFS.2: Students’ level of exposure to business letter .3: Students’ frequency of business letters translafion.4: The importance of translating Vietnamese business letters.5: The result of translating Vietnamese business leffers.6: Students’ frequency facing difficulties when translating Vietnamese business letter .7: Students’ evaluation on level of difficulty when translating Vietnamese business letter .8: Students’ self-assessment on their Vietnamese-English business letters translation .9: Students’ difficulties when translating Vietnamese-English DuSiness Ï€ẤÍTFS.10: Students’ problems encountering when conveying the original WIitiNG SẤYVÌC.0 09 6004080000800 29 li LIST OF ABBREVIATIONS B.E: Business English SL: Source language TL: Target language 11 TABLE OF CONTENTS ABSTTA CT.0040 00 080 i LIST OF TABLES AND FIGUR ESS. o5 5= <5 In 0 g0 ii LIST OF ABBREYVIA TIHON.86 iii CHAPTER 1: INTRODUCTION. Aims Of the Study.-- <1 TH HH HH ket 2 1.-- ---c + s tS v1 vn 1H ng ng kg 3 1.
Design of the Study .- SG 1 SH HH HH HH ket 4 CHAPTER 2: LITERATURE REV HE ÚYN. An overview of frafISÏAfÏOTI. Definition of translation CPẠiO. Features of fra'nSÏAfIOII.- dc 1v ng nh ng 6 2.
An overview Of business ÏGfẨCTS.- óc k3 SH SH Hiện 11 2. Definitions of business letters. The importance of business letters. The purpose of business letters.
The format of business letter. Types of business letters. Cultural differences between Vietnamese and British style in writing business Otters 4. 19 CHAPTER 3: FINDINGS AND DISCUSSION.
Students' perception about business letters in general and translation of business ro. Difficulties in translating business letters from Vietnamese into English 25 3. Difficulty in using terminology in business letters. Difficulties in conveying the original writing style.
Difficulty in using the power Of WOTC. Difficulty in using Correct ØTAITITTT.- s5 555 2<S* + ++seeseeerss 34 CHAPTER 4: RECOMMENDA TIONS. Recommendation to deal with difficulty in using terminology. Recommendation to deal with difficulty in conveying the original WIILING SCY]O 011777.
Recommendation to deal with difficulty in using the power of word. Recommendation to deal with difficulty in using correct grammat. Summary of findings 0. The limitations of the research.
Suggestions for further Studies. - G3 SE HH ng niên 39 REFERENCE APPENDIX 1 APPENDIX 2 CHAPTER 1: INTRODUCTION 1. Rationales In recent years, globalization and international integration has been an indispensable and increasingly expanding trend. Indeed, this trend has strong impact on the world economy.
Vietnam, in particular, has gained remarkable achievements on the path of internal integration and globalization. It is undeniable that the role of communication strengthens long-term relationships between nations around the world. Due to communication, these barriers about distance have been limited. Throughout the globalization and integration, interpreters as well as translators have appeared to be more focused than ever.
Translation is used as a means of communication in politics, economics and education, especially in business. Due to the trend of economic integration, many companies not only trade in the domestic market but also expand their market into other countries in the world. In order to keep in touch with foreign partners, enterprises usually serve commercial activities. There are different ways to do such as making a phone call, sending through fax and writing a business letter.
Business letter is very helpful for staff to communicate with foreign partners. However, translating a business letter from Vietnamese into English is not easy. Especially, staff have got difficulties in translating a Vietnamese business letter. At National Economics University, BE students also encounter obstacles in translating business letters from Vietnamese into English.
For these reasons, being one of business students, the researcher decides to choose the theme: “A study on difficulties in translating Vietnamese-English business letters and suggested solutions, senior Business English major, intake 58, National Economics University” as the topic of the study. Aims of the study The research is aimed at finding out difficulties in translating business letters from Vietnamese into English, senior BE major, intake 58, National Economics University. In addition, some solutions are proposed for students to improve translating Vietnamese-English business letters. Research questions In other words, the objectives of the study are to focus on the following questions: e What are difficulties in translating business letters from Vietnamese into English? e What are solutions for students to improve translating Vietnamese-English business letters? 1.
Scope of the research By studying difficulties in translating business letters from Vietnamese into English senior BE major, intake 58, National Economics University, the researcher expects to reach the target within the range of 70 students. These students have completed three translation courses. For those who have orientation for translation work, they have to face many challenges in more complicated documents like business letters. In addition, senior BE major may have more opportunities to overcome these difficulties in translating business letters and improve translating Vietnamese-English business letters skill in the subject of business communication.
Methodology A combination of various methods was used in order to gain my aims and objectives. Questionnaire (see Appendix 1) A survey questionnaire is conducted to explore the roots of difficulties in translating English business letter among senior business major, intake 58, National Economics University. The aim of this survey is to investigate the difficulties of BE students in translating English business letters. Participants are filled in the survey through Google form and 60 students are responded.
It comprises of 12 questions basing on real situation as well as typical features of target students. The first four questions are designed to discover students’ awareness about business letters in general and translation of business letters in particular. In detail, the first two questions investigate the definition of business letters and students’ level of exposure to business letters. Question three covers their frequency of business letters translation.
The fourth one is used for finding out the importance of translating Vietnamese business letters. Question 5 is designed to examine students’ capacity of translating Vietnamese business letters. The next five questions are made to explore students’ frequency facing difficulties, their evaluation on level of difficulty, their self-assessment on translation and main difficulties in translating Vietnamese-English business letters. Question eleven is created to measure the level of difficulty in each problem.
The mean of data calculation used in this question was weighted arithmetic mean formulation. This method is the typical formulation in the works of ancient Indian mathematicians. +bz,+ccz, +cdlrz +ez_ | 2 3 1 5 X: level of difficulty x1, x2, x3, x4, x5: the value of points (from 1 to 5 respectively) that a student gives for a difficulty a: the number of students choosing 1 b: the number of students choosing 2 c: the number of students choosing 3 d: the number of students choosing 4 e: the number of students choosing 5 n: The total number of respondents The Likert scale was invented by a psychologist named Rensis Likert. This is the most widely used method in measuring attitudes or opinions in social science research.
The scale is described in the following table: Score Interval Evaluation Criteria 1,00 - 1,79 Very low level 1,80 - 2,59 Low level 2,60 - 3,39 Medium level 3,40 - 4,19 High level 4,20 - 5,00 Very high level Table 1.1: Evaluation Criteria for Likert Scale Questions The last one provides some recommendations and suggestions to improve translating Vietnamese business letters. The result from the questionnaire is analyzed based on calculating the percentage to reach the best conclusion. Interview (see Appendix 2) The researcher carries out the informal interviews with the participation of 10 business students at National Economics University. Each individual interview focuses on the topic and difficulties of translating business letters from Vietnamese into English and solutions to overcome this problem.
The interview is self- designed with six questions and conducted in parallel with the survey questionnaire and lasts approximately 15 minutes each. The answers are recorded by audio and video with the interviewee's agreement. The first question is made to explore students’ knowledge about business letters. The second one aims to the role of translating business letters.
The third one is to test the frequency of difficulty in translation. The next question is to investigate obstacles they face in translating business letters. The last one is asked to give some suggestions to deal with these difficulties. After that, the researcher transcribes audio and reads through the notes and underlines the highlights and interesting points from the transcript.