,BAO TAO "' BO. GIAO DUC ~· TRUONG BAI HOC KINH TE TP.HO CHI MINH -~ DUONG ViNH THU~N MOT so. GIAI PHAP MfJ RQNG THJ TRUONG NQI DJA ? " CUA CONG TY SEASPIMEX Chuyen nganh : Qmin trf kinh doanh Ma s6 : 5.05 LU~N VAN TH~C SI KHOA HOC KINH TE Nguoi huang dfin khoa h9c PGS. vo CONG TUAN THANH PHO HO CHI MINH- NAM 2003 123doc MUC • LUC • CHUONG 1 : CO s(i LY LU~N VE THJ TRUONG CUA DOANH NGHitP 1.
· Khai ni~m v~ thj tntong cua doanh nghi~p-1 1. D()ng cd d~ mO' r()ng thj tntong --------------------------------------------------1 1. Cac Io~i thj trliong ------------------------------------------------------------------2 1. Thi tniong cua ngu'oi tieu thl;l ---------------------------------------------2 1.
Thi tru'ong cua ngu'oi che' t(;l o ---------------------------------------------- 2 1. Thi tru'ong cua ngu'oi ban ll;li ---------------------------------------------- 2 1. Thi tru'ong ct'1a chinh quy~n ------------------------------------------------ 2 1. Thi tru'ong qu6c te'----------------------------------------------------------- 2 1.
Nghien cti'u thj trliong ---------·-········----------------------------------------------3. nhu cdu thi. Phlidng pha p nghien cti'u thj trliong --------------------------------------------3 1. Dlj doan lu'Qng d u thi tru'ong --------------------------------------------- 3 1.
Dlj doan lu'Qng c~ u tu'dng lai ----------------------------------------------- 3 1. Phan khuc thi tru'ong --------------------------------------------------------4 11 Phan khuc thi tru'ong --------------------------------------------------------------4 2/ Xac dinh cac phan khuc thi tru'ong hffp d~n -----------------------------------4 3/ Yeu c~u cua phan khuc thi tru'ong ----------------------------------------------5 4/ Llja chQn thi tru'ong ml;lc tieu ---------------------------------------------------- 5 51 Binh vi san ph£m ------------------------------------------------------------------ 5 I 123doc 1. Nhfi'ng nhan to' lien quan de'n vi~c mO' r()ng thi trtiO'ng ······················-5 1. Chtio'ng trinh xuc tie'n ············••···•·········•••···········••••·•·•·•·•••····· 12 1.
Giao tie'p voi cong chung ------------------------------------------------ 12 1. Ban hang ca nhan --------------------------------------------------------- 12 1. Tie'p thi tn;t'c tie'p---------------------------------------:. Thie't l~p ngan sach chtio'ng trinh xuc tie'n ································13 1.
Xac dinh theo ph~n tram tren doanh thu ------------------------------ 13 1. Xac dinh theo s6 ti~n c6 du'<;Jc------------------------------------------- 13 1. Xac dinh theo c<;tnh tranh------------------------------------------------- 13 1. Xac dinh theo nhi~m Vl;l phai thl;t'c hi~n- 13 CHUONG 2 : PHAN TICH THl}C TR~NG VE HO~ T DONG THl TRUONG N(>I DlA CONG TY SEASPIMEX 2.
D~c di~m thi trtiO'ng n()i dja hi~n nay ··································-----···· 14 2. Nhfi'ng nhan to' anh htiO'ng de'n thi trtiO'ng n()i dia -······················-14 2. Thu nh~p gia dinh -------------------------------------------------------- 14 2. Quan ni~m ve san ph.
ve bao bi, nhan hi~u- 15 2. Phan tich ho~t d()ng thi trtiO'ng n()i dja cong ty Seaspimex ··············--16 2. Danh gia Vf san phtlm ciia cong ty. Cac san ph<fm chinh cua cong ty --------------------------------------- 16 2.
Tinh hinh tieu th~l san ph<fm --------------------------------------------- 18 2.fm d6i thu c<;tnh tranh -------------------------------------------- 22 II 123doc 2. Danh gia v~ chinh sach gia ----------------------------------------------------- 23 2. Gia ca m(lt s6 m~t hang chu h,tc ---------------------------------------- 23 2. Danh gia v€ chinh sach gia ---------------------------------------------- 24 2.
, ve~ ch'Inh sac , h gia , h p h"'an ph""' OI ------------------------------------------- 24 , h gia 2. , ve~ ch'In h sac , h xuc , t'Ien----------------------------------------------- ,. Phan tich di~m m~nh, di~m ye'u, cd h()i va nguy cd v~ thi tru'ong n()i dja ------------------------------------------------------------------------------------------------------- 26 2. Di~m m~nh v~ thj tru'ong n()i dja --------------------------------------------- 26 2.
Di~m ye'u v~ thi trtiong n()i dja ------------------------------------------------ 26 2. Nguy cd v~ thi trtiong n()i dfa--------------------------------------------------- 27 2. Cac va'n d~ con t6n t~i trong ho~t d()ng thi tru'ong n()i dja cua cong ty Seaspimex trong thOi gian qua ----------------------------------------------------- 28 2. v~ chinh sach san phdm -------------------------------------------------------- 28 2.
v~ chinh sach gia ------------------------------------------------------------------ 29 2. v~ chinh sach phan pho'i --------------------------------------------------------- 30 2. v~ chinh sach xuc tie'n ----------------------------------------------------------- 31 2. M()t so' va'n d~ t6n t~i khac ----------------------------------------------------- 32 e 2.
ve nang h,tc san xua't ----------------------------------------------------- 32 e 2. v thu'dng hieu ------------------------------------------------------------ 33 CHUONG 3 : MOT SO GIAI PHAP M<J RQNG THJ TRUONG N(H DJA CONG TY SEASPIMEX 3. Quan di~m phat tri~n thi trtiong n()i dja cua cong ty Seaspimex --------34 3. Ml,lc tieu phat tri~n thf trtiong n()i dja cua cong ty Seaspimex -----------35 III 123doc 3.
MC)t s6 giai phap md r()ng thf truong tieu th1,1 n()i (ija ----------------------35 3. Giai phap 1 : T6 chti'c va nang cao hi~u qua ho~t d()ng ciia be) ph~n tie'p thf ho~c phong Marketing ---------------------------------------------------- 35 3. GIai p h ap ~ 2 : H oan. ' th"' I~n cur~ cau "~ san p h"' am--------------------------------- 37 ? 3.
Giai phap 3 : Xay dl}'ng chinh sach gia hc;ip ly ----------------------------- 42. G1a1 ' th'" wn h"~ th"' ong ph"an p h"'' 01 ----------------------------- 45 3. Giai phap 5 : Xay dl}'ng chinh sach xuc tie'n-------------------------------- 48 3. Tie'"p thi tn;c tiep ------------------------------------------------------------ 52 3.
D6i voi nha ntioc -----------------------------------------------------------;. D6i voi cong ty---------------------------------------------------------------------- 54 K~T "' ~lJ ". --------------------·······--------·········----·-······------------------------------54 ' " ? TAl ~I:eu THAM KHAO PHl) ~l)C IV 123doc , ? CACBANG B ang 1 : M~ ? ~ t h'ang san xua"'t cong ? " ng h'" u;p cua 3 XIng ' h'" Hi~p- ? 18 Bang 2 : Tinh hinh tieu thl,l san ph~m thj trtiong nqi dja qua cac nam ---------- 18 Bang 3 : Co ca'u doanh thu lo~i hang thj truong n()i dja ----------------------------- 19 Bang 4: Cac m~t hang c6 doanh sO' ban tren 100 tri~u d6ng---------------------- 21 Bang 5 : Doanh thu cua Cong ty cd ph~n D6 h()p H~ Long ------------------------ 23 Bang 6 : Gia m()t sO' m~t hang chinh ------------------------------------------------------ 23 Bang 7 : Co ca'u tieu th\1 san ph~m qua cac kenh ------------------------------------- 24 Bang 8: Chi phi danh cho chtiong trinh xuc tie'n ciia Cty Seaspimex -----------31 Bang 9: Suy nghi cua ngtioi tieu dung v~ cha't ltiqng d6 h()p ----------------------33 Bang 10 : Thj ph~n cac nhan hi~u d6 h()p ----------------------------------------------- 39 Bang 11 : Ti trqng tieu dung cac lo~i san ph~m ---------------------------------------39 Bang 12: Gia m()t sfi m~t hang giao cho cac kenh khac nhau--------------------- 43 v 123doc CAC HINH v A so DO ffinh 1 : Mo hlnh cd ca'u san xua't cua cong ty Seaspimex---·······················-17 ffinh 2 : Bi~u d6 tang trliO'ng theo doanh thu nam 1998 - 2002 ·••·••••·•••••••••· 19 ffinh 3 : Cd ca'u m~t h~mg nam 1998 ···················••··•············•················· 20 ffinh 4 : Cd ca'u m~t hang nam 2002 •·······•·······•·•··••·••·•··•••·•·····•·•··•········ 20 ffinh 5 : H~ tho'ng phan pho'i trlioc day·················································· 45 ffinh 6 : H~ tho'ng phan pho'i moi ··•···•·•··••·•·•·•••······•••·•·••••·••••·••••·•••·•····· 46 VI 123doc PHU LUC Pht;t lt;tc 1 : So dtl co ca'u ta' chti'c qmin ly cua Cong ty SEASPIMEX Pht;t lt;tc 2 : Bien ban giao vO'n cua H()i dtlng giao vO'n Nha nli8c ( Ngay 12/09/1993 ) Pht;t lt;tc 3 :Doanh sO' xua't khftu cua Cong ty Seaspimex Pht;tlt;tc 4: Thi trliong xua't khftu cua Cong ty Seaspimex Pht;tlt;tc 5: Bao cao ke't qua ho~t d()ng kinh doanh cua cong ty qua 3 nam 1999- 2000-2001 Pht;tlt;tc 6: Ke't qua ho~t d()ng kinh doanh thi trliong n()i ella nam 2002 Pht;tlt;tc 7: Co ca'u m~t hang mO' r()ng thi trliong Pht;t lt;tc 8 : Bang gia sieu thi hang dtl h()p- SEASPIMEX Pht;t lt;tc 9 : Bang gia sieu thi hang kho - SEASPIMEX Pht;t lt;tc 10 : Bang gia sieu thi hang che' bie'n dong I~nh - SEASPIMEX Pht;t It;tc 11 : Bang bao gia Cong ty cd phdn dtl h()p H~ LONG Pht;t It;tc 12 : Bang gia tht;t'c phftm dong h()p VISSAN Pht;t lt;tc 13 : Mo ta san phftm t~i 3 xi nghi~p thu()c Cong ty SEASPIMEX Pht;t lt;tc 14 : Cac m~t hang Cong ty SEASPIMEX VII 123doc ' ? ~ LOI MO DAU 1. LY DO NGHIEN CUU Trong xu the' md cll'a va hoa nh~p vao n~ kinh t€ the' giOi, cac doanh nghi~p Vi~t Nam hi~n nay dang d6c mQi tam h,tc, tri hfc d€ md r9ng thi tru'ong, gia tang hi~U qua kinh doanh, nh~m dam bao Slf t6n t::ti Va phat tri€n vung b~n trong n~ kinh t€ thi tru'ong dfry c::tnh tranh.
Cong ty Seaspimex cling khong n~m ngoai xu hu'ong d6, b~ng mQi n6 llfc cua chinh ban than trong vong hon 20 nam hlnh thanh va phat tri€n cong ty da c6 ch8 dung vung cha:c tren thi tniong xua't kh~u thuy san. Tuy nhien, khong dung l::ti d d6 cong ty con md r9ng them thi tniong n9i dia d€ phat tri€n san xua't, da d::tng h6a ho::tt d9ng kinh doanh gop phfrn d~y nhanh t6c d9 tang tnidng kinh t€ cua da't ntioc n6i chung va cua nganh n6i rieng. Thi truong n9i dia cling Ia m9t thi truong khong kern phfrn quan trQng so voi thi truong xua't kh~u. day la m9t thi tru'ong dfry ti~m nang voi dan s6 hon 80 tri~u dan va doi s6ng ngtioi dan ngay cang dtiQC nang cao, cling VOi CUQC s6ng cong nghi~p h6a dang hlnh thanh thl nhu c.iu slr dl;lng cac san ph~m ch€ bie'n an li~n ngay cang tang.
Trong b6i canh d6, cong ty da c6 nhung btioc phat tri€n m::tnh v~ thi trtiong n9i dia nhting slf phat tri€n khong can xung voi ti~m llfc hi~n c6 cua cong ty; xua't phat tu nhu c.iu thlfc ti~n d6, em chQn d~ tai : "MOT so GIAI PHAP Md RQNG THJ TRUONG NQI DJA CUA CONG TY SEASPIMEX " nh~m lam cho san ph~m cua cong ty c6 ch8 dung vung cha:c tren thi trtiong n9i dia, ch~ng nhung du SUC C::tnh tranh voi cac don vi trong ntioc rna con d6i VOi CaC don vi nuoc ngoai. Ml)C DICH NGHIEN CUU Trong gioi h::tn cua d~ tai, lu~n van neu nhung va'n d~ con t6n t::ti trong ho::tt d9ng kinh doanh 0 thi truong n9i dia cua Cong ty Seaspimex va qua d6 dua ra VIII 123doc nhfi'ng ghii phap md r(>ng thi tnl'ong nay hon nfi'a VOi ffil;IC dich khong ngung phat tri€n doanh sff va mang l~i hi~u qua cho cong ty. DOl Tu'<)NG vA PH~M VI NGHIEN cuu Cong ty Seaspimex la don vi kinh doanh xufft nh~p khftu voi doanh sff xufft nh~p khftu trung blnh hang nam la 50 tri~u USD, doanh thu v€ kinh doanh d thi tntong n(>i dia hi~n nay con d muc khiem tffn, tuy nhien thi tnl'ong nay con rfft nhi€u ti€m nang; vl v~y trong chung ml;t'c nhfft dinh lu~n van nay chi t~p trung nghien cuu v€ thi tntong n(>i dia chu ye'u cho san phftm thl;t'c phftm che' bie'n an li€n tren m(>t sff ye'u tff sau : san phftm, gia ca, phan phffi, chuang trlnh xuc tie'n d thi truong trong nuoc. PHUONG PHAP NGHIEN CUU Thong qua cac co sd ly lu~n da hQC v€ khoa hQC quan tri va trai qua kinh nghi~m thl;t'c ti~n.
d€ tai chu trQng de'n vi~c pharr tich nhung du li~u thl;t'c te', pharr tich, xu ly va nh~ xet danh gia d€ dua ra m(>t sff giai phap md r(>ng thi truong n(>i dia cua Cong ty Seaspimex. Lu~nvan su d1;1ng cac ly thuye't v€ Marketing, chie'n lu<;1c kinh doanh, phuong phap dl;t' bao, phuong phap pharr tich thffng ke, phuong phap lich su, phuong SQ sanh , phuong phap nguyen nhan , phuong phap ffiO ta Va phuong phap tudng quan d€ nghien cuu, rut ra nhung ke't lu~n vua mang tinh thl;t'c ti~n vua la co sd ly lu~n nh~m g6p ph~n dua cong ty Seaspimex ngay cang phat tri€n 6n dinh va b€n vung. KET CAU CUA LU~N VAN D€ ti~n cho vi~c nghien cuu va theo d5i, lu~n van du<;1c bff c1;1c g6m 3 chuang Chtidng 1 : Co sd ly lu~n v€ thi truong cua doanh nghi~p Chtidng 2 : Pharr tich thl;t'c tr~ng v€ ho~t d(>ng thi truong n(>i dia cua Cong ty Seaspimex Chtidng 3 : M(>t sff giai pha p md r(>ng thi truong n(>i dia cua Cong ty Seaspimex IX 123doc (~I)JN; I (~J SfJ J.