NATIONAL ECONOMICS UNIVERSITY FACULTY OF FOREIGN LANGUAGES DEPARTMENT OF BUSINESS ENGLISH TOPIC: FACTORS AFFECTING EMPLOYEE MOTIVATION AT SHINMEI VIETNAM CO., LTD Hanoi, 11/2022 NATIONAL ECONOMICS UNIVERSITY FACULTY OF FOREIGN LANGUAGES DEPARTMENT OF BUSINESS ENGLISH TOPIC: FACTORS AFFECTING EMPLOYEE MOTIVATION AT SHINMEI VIETNAM CO., LTD Supervisor: Dr. Nguy Thuy Trang Hanoi, 11/2022 Tran Thị Thơm — 11194934- Business English 61B ACKNOWLEDGEMENT I would like to express my deep gratitude to my honorable professor, Dr. Nguy Thuy Trang, who supported me by providing accurate direction, sincere feedback, and advice, as well as showing the best path to follow when I was conducting this research. I am appreciative that the National Economics University and the Foreign Languages Faculty provided me with an intensive learning environment so that I could acquire the essential skills and practical experience to deal with a realistic working environment.
I also would like to express my gratitude to all of the respected professors at the Faculty of Foreign Languages who generously shared their knowledge and experience with me over four years. Lastly, Iam thankful to my family and friends for their support during my four years at NEU. I would try my best to use acquired skills and knowledge to achieve my desired career goals. Tran Thị Thơm — 11194934- Business English 61B EXECUTIVE SUMMARY Work motivation plays an important role in Shinmei Co., Ltd, contributing to improving the production and business performance of the company.
Therefore, in order to motivate employees effectively, HR managers should pay attention to the factors affecting employee motivation, from which propose solutions to enhance employee work motivation. After analyzing and studying two motivational theories namely Abraham Maslow’s Hierarchy of Needs and Herzberg’s two-factor theory, the author has selected seven factors affecting employee motivation to study: (1) Recognition, (2) Individual growth and development, (3) A good relationship with supervisor and colleagues, (4) Salary, (5) Rewards, (6) Working conditions, (7) Promotion opportunities. The study was carried out on 45 employees at Shinmei Vietnam Co., Ltd by online questionnaire. The findings show that Salary, Working conditions, and Rewards are the three most affected factors on employee motivation.
Whereas, Recognition, Individual growth and development, and A good relationship with supervisor and colleagues have fewer influences on that. Based on these findings, it is recommended that the HR manager should focus more on improving the salary policy, reward system, and working conditions. il Tran Thị Thơm — 11194934- Business English 61B TABLE OF FIGURES Figure 1. The organizational structure of Shinmei Co.
The organizational structure of Shinmei Vietnam Co. Maslow’s hierarchy of needs. cà sài 13 Figure 3.0 cece cece cence eee e nce e cee ne ence eae nh nh ng 21 Figure 3. Employees’ education levelÌL.
Employees’ position in the organ1zation. The number of years employees working at the company. How do employees feel motivated in their WOTK”. The real situation of motivating empÌOye€es.
Factors affecting employee mofIVafIOn. The most affected factors on employee mofIvation. 29 iii Tran Thị Thơm — 11194934- Business English 61B LIST OF ABBREVIATIONS Co., Ltd: Limited Company HR : Human resource HRM_: Human resource management iv Tran Thị Thơm — 11194934- Business English 61B TABLE OF CONTENT ACKNOWLEDGEMENT NỚớ. ii TABLE OF FIGURES 117.
1H LIST OF ABBREYVIA TIONS. HH HH HH TH HH ri, iv INTRODUCTION 0175157. INTRODUCTION OF SHINMEI VIETNAM CO.- --- 5 2 3213221131138 35251511 xrrke 7 IP 5ẤN 1090066. Shinmei Vietnam Co.
- 5 cv kg kg vn net 9 1. Employee motivation at Shinmei Vietnam Co. 2 nh HH TH HH HH Hưng 11 2. Definition Of THOẨHVAÍÏOHH.
Gv HH HH ky hờn 11 2. The role of employee IIOfHVAẨÍOHH. Án nh HH HH nh ng ng TH 13 2. Abraham Maslow’s Hierarchy of NeedlS.
Frederick Herzberg’s Motivation-Hygiene Theory (Two-Factor TMOOTY) oo. Factors affecting employee motivation. TNtrinsic fACtOVS n6 eốốốeố. 2G SH HH HH HH nghiệt 19 CHAPTER 3.
DATA ANALYSIS AND DISCUSSION. Respondents’ general information 22. cei ceseeeceeneeeeeeseeeeeeseeseeeeeeaes 21 Tran Thị Thơm — 11194934- Business English 61B 3. Employees’ background [HƒOFHIQfÏOHH.
Detailed information about employees and their job at the company. The real situation of motivating employees at Shinmei Co. Factors affecting employee motivation at Shinmei Vietnam Co. Recognition and RÑewardS.
Work environment occ 0 1 ng ng HH Hy 33 4. Individual growth and development. HH ng Hiệp 34 4.- - - 6 n2 ng HH Hi, 34 CONCLUSION KH. 3 VI Tran Thị Thơm — 11194934- Business English 61B INTRODUCTION 1.
Rationale Although there are many elements like social forces and environmental factors influencing the development of enterprises, human resources remain the most significant one. As economic competition has risen sharply day after day, the trend of integration and globalization has gotten closer and closer to every company, especially with the most recent development in science and technology, the 4. As a result, the crucial role of human capital in achieving organizational goals cannot be ignored. The success of most managers can be ascribed to the best use of potential human talents, so any attempt to sublimate organizations without human empathy is practically guaranteed to fail.
On the other hand, to inspire employees, managers need to consider what drives them to actively contribute to the achievement of the organization's objectives. Organizations and, obviously, managers must pay attention to such motivations, even though it is challenging to identify employee motivations leading to better performance. Employee productivity increases, the workplace becomes happier, absenteeism decreases, and satisfaction increases as a result of effectively motivating employees. When it comes to issues involving organizational behavior management and human resources management (HRM), motivation is regarded as one of the most crucial aspects.
An important factor in the operation of the department and even the company is employee work motivation. Motivated staff will determine the company's success because they are frequently in charge of developing innovative ideas and enhancing operational efficiency. Without employee motivation, businesses suffer from decreased production, and, likely, they cannot accomplish key objectives. As a result, management must seek out strategies and techniques to enhance employee motivation.
The various factors that affect motivation have already been the subject of several studies; however, these are contextual and geographically focused. The purpose of this research is to determine and investigate factors affecting employee motivation at Shinmei Vietnam Co. Tran Thị Thơm — 11194934- Business English 61B As a subsidiary of Shinmei Co., Ltd, Shinmei Vietnam Co. is deeply aware of the importance of a motivated workforce.
As a result, the enterprise has always made a strategic investment in the training and development of its people resources. Many policies regarding salaries, rewards, welfare, and team-building exercises have been implemented. The goal is to develop qualified personnel for the company's medium- and long-term plans. However, the company's approach to managing its human resources still has a lot of shortcomings.
For example, the company's reward policy is not diversified and flexible. In addition, the salary system is not really fair and transparent. Therefore, the research hopes to contribute some new perspectives to the human resource development of Shinmei Vietnam Co. Objectives of the study The study aims: To investigate factors affecting employees’ motivation at Shinmei Vietnam Co., Ltd company To propose possible recommendations to help improve the employees’ motivation, then enhance the labor productivity of the Shinmei company.
Scope of the study The main research subjects of this study are employees at Shinmei Vietnam Co. Time scope: from August to October 2022. Research questions To achieve the research aims and objectives, the study is to find out the answers to the following research questions: What are the factors affecting employee motivation at Shinmei Vietnam Co., Ltd? Tran Thị Thơm — 11194934- Business English 61B What should be done to help improve employee motivation at Shinmei Vietnam Co. Research methodology To answer the three research questions, the study was conducted by combining both qualitative and quantitative methods.
In detail, survey questionnaires were conducted to collect data from respondents that show their perspectives and attitudes about factors influencing their work motivation. Besides, documentary data including articles and research papers have been used as useful sources. Design of the study The study includes three parts below. Introduction The first part consists of the rationale, purposes, scope, research method, and structure of the research.
Introduction of Shinmei Vietnam Co. Theoretical framework Chapter 3. Data analysis and discussion Chapter 4. Recommendations Conclusion References Appendix Tran Thị Thơm — 11194934- Business English 61B CHAPTER 1.
INTRODUCTION OF SHINMEI VIETNAM CO., LTD A brief introduction of the company I have done the internship for more than two months was presented in the first part. Chapter one deals with the company overview, historical background, corporate philosophy, and organizational structure. Company overview The company I have done the internship for more than two months is named Shinmei Vietnam Co., Ltd, which is a subsidiary of Shinmei Co. The holding company was established in April 1958 by the founder Mitsuo Yukawa and is located in Ota Ward, Tokyo.
In the beginning days of its establishment, the enterprise faced many financial difficulties and fierce competition from other companies. However, now it has become a large company when the oversea market is more and more expanding, particularly in Asia countries like Vietnam and China., Ltd has more than 60 years of experience in manufacturing and supplying food packaging materials. These products are manufactured in many stages with strict management in qualifying, choosing materials, and testing. The main fields of the company include (1) the manufacture and sale of food packaging materials and daily necessities, (2) the import and export of food packaging materials and daily necessities, (3) the manufacture and sale of foodstuffs, and (4) all business incidental to each item.
The company always values being considerate of people and products and approaching work with a smile. Shimei’s slogan is “Good smile, Enjoy life”, and the concept of the company is “making employees feel brighter and smiling”. The team hopes that the future of their customers, business partners, employees, and all stakeholders will be enriched through the supply of products born from a workplace full of smiles. The company is also grateful for the relationships of trust employees have cultivated with their business partners.
From now on, with the motto “Design food culture” with independence, aggressiveness, and a sense of speed, the group will create things that truly enrich hearts and provide these products to the world. “A Tran Thị Thơm — 11194934- Business English 61B lot of big smiles bloom on every dining table”. Challenging ourselves is to realize our ideals and pioneering new eras to create new value. Shinmei Vietnam Co., Ltd was established in July 2017 with an initial capital of 500,000 USD.
The subsidiary is located in E Area, Pho Noi A Industry Park, Van Lam district, Hung Yen Province, Vietnam. This is a favorable geographical location because it is only 27 km from the center of Hanoi, 45 km from Noi Bai airport, and 102 km from Hai Phong Port. The location is convenient for transportation in importing and exporting goods, as well as domestic delivery. The area of the company is 1880.12 square meters with the office accounting for 197.46 square meters, and the factory is 1442.
After more than 5 years of establishment and development, the company now has about 47 employees. Moreover, the company likes a team of enthusiastic and professional staff combined with modern production equipment; they always try further efforts to give the customers the best product and perfect service with competitive prices to satisfy all demanding customers. For Shinmei Vietnam, human capital is one of the most important factors to create success for the company because human capital is a key element to build an organization with high qualifications and enthusiasm. Historical background In the beginning, the founder Mitsuo Yukawa established Tuya Co., Ltd in April 1958 located in Ota Ward, Tokyo.
One month later, the company’s capital reached 2,000,000 Yen, and first started with winding aluminum foil and manufacturing aluminum foil containers.