NATIONAL ECONOMICS UNIVERSITY FACULTY OF FOREIGN LANGUAGES DEPARTMENT OF BUSINESS ENGLISH NGUYEN THU THAO A STUDY ON THE MOTIVATION FOR EMPLOYEES AT TAME VIETNAM COMPANY LIMITED FROM 2020 TO 2022 AND SOME RECOMMENDATIONS NATIONAL ECONOMICS UNIVERSITY FACULTY OF FOREIGN LANGUAGES DEPARTMENT OF BUSINESS ENGLISH NGUYEN THU THAO A STUDY ON THE MOTIVATION FOR EMPLOYEES AT TAME VIETNAM COMPANY LIMITED FROM 2020 TO 2022 AND SOME RECOMMENDATIONS Hanoi, April, 2023 Nguyễn Thu Thảo — 11194837 — Business English 61B ACKNOWLEDGEMENT I would like to show my grateful to Ass. Pham Thi Thanh Thuy, my supervisor because of her encouragement and advice. Her kind support and crucial advice saw me through writing our thesis. Thuy’s assistance and instructions greatly aided me in my work.
The thesis would have been extremely difficult to complete without her explanation and motivation. I am also grateful for research assistance from TAME Vietnam Company Limited. As well as granting me the opportunity to intern and experience an energetic and qualified working environment, the company also provides me with company data that is particularly valuable for research purposes. I want to express my gratitude to Mr.
Tran Van Tuan, the General Director of TAME Vietnam Company Limited, for allowing me to intern at TAME. They also supported me with expert advice and meaningful judgments, which helped me gain valuable experience to advance my study. In conclusion, I would like to show my gratitude to all participants who took part in the questionnaire, I would not have completed my study without their help. Nguyễn Thu Thảo — 11194837 — Business English 61B EXECUTIVE SUMMARY HR is the most significant resource contributing to a company’s success.
It is particularly significant to note that TAME Vietnam Company Limited is a multi- brand corporation in manufacturing and retailing healthcare products and services field, so it needs to concentrate on improving HR management effectiveness and quality. It was for this reason that the author chose the topic "A Study on the Motivation for Employees at TAME Vietnam Company Limited from 2020 to 2022 and some Recommendations”. After researching and analyzing previous studies, as well as the TAME Vietnam Company Limited context, the author studied motivation for employees through Herzberg's Two-Factor Theory. It is imperative to receive responses from TAME’s current and former employees.
The questionnaire was sent to 97 employees of TAME Vietnam Company Limited. The author used the survey results to find out the company’s problem and propose some recommendations. The factors contributing the most impact on motivation for employees at TAME Vietnam Company Limited are the motivator factors, and the hygiene factors. These factors have an influence on improving the motivation at the company.
Nguyễn Thu Thảo — 11194837 — Business English 61B LIST OF ABBREVIATIONS Abbreviation Meaning HR Human Resource HRS Human Resources Ass. Associate Professor Doctor Dr. Doctor VND Vietnam dong Nguyễn Thu Thảo — 11194837 — Business English 61B LIST OF TABLES Table 1.1: Structure of HR Table 3.1: Expenses for training activities in the company from 2020 — 2022 Table 3.2: Employee responsibilities after training Table 3.3: The job complexity coefficient.4: The average income at TAME Vietnam Company Limited in 2022 Table 3.5: Distribution of bonus levels according to labor classification.6: The bonus on the company's public holiday from 2020 to 2022 Table 3.7: The salary during the company's leave period in 2022 Nguyễn Thu Thảo — 11194837 — Business English 61B LIST OF FIGURES Figure 1.1: Structure of organizational management of TAME Vietnam Company Limited Figure 1.2: HR Department Structure of TAME Vietnam Company Limited Figure 2.1: Maslow’s Hierarchy of Needs Figure 2.2: Herzberg's Two-Factor Theory Figure 3.2: The level of suitable job.5: The income monthly Figure 3.7: Employee performance evaluation Figure 3. Nguyễn Thu Thảo — 11194837 — Business English 61B TABLE OF CONTENTS ACKNOWLEDGEMENT EXECUTIVE SUMMARY LIST OF ABBREVIATIONS LIST OF TABLES LIST OF FIGURES TABLE OF CONTENTS INTRODUCTION Rationales Research objectives Research questions Scope of the study Research methodology Research structure CHAPTER 1: INTRODUCTION TO TAME VIETNAM COMPANY LIMITED 1.
An Overview of TAME Vietnam Company Limited 1. The process of formation and development of TAME Vietnam Company Limited 1. Detailed information about TAME Vietnam Company Limited 1. Management Organization Characteristic 1.
HR Organization at TAME Vietnam Company Limited 1. Overview of company's HR CHAPTER II: THEORETICAL FRAMEWORK 2. Some concepts related to motivation for employees in the company. Generate motivation for employees.
The role of motivation for employees 2. Maslow’s Hierarchy of Needs Theory 2. Victor Vroom’s Expectancy Theory 2. Skinner’s Reinforcement Theory Nguyễn Thu Thảo — 11194837 — Business English 61B 2.
Herzberg's Two-Factor Theory 2. Criteria for evaluation of labor motivation in the company 2. Motivation through hygiene factors 2. Motivation through motivator factors CHAPTER II: A STUDY ON THE MOTIVATION FOR EMPLOYEES IN TAME COMPANY LIMITED FROM 2020 TO 2022 AND SOME RECOMMENDATIONS 3.
Motivational activities in the company 3. Motivation through hygiene factors 3. Motivation through motivator factors 3. Assessment of motivational status in TAME Vietnam Company Limited 3.
Limitations and causes. Improve job analysis. Innovate the work performance evaluation. Improve salary payment.
Develop a suitable reward and benefit regime. Improve working conditions. Strengthen mental stimulation measures for employees. Advance professional skill for employees CONCLUSION REFERENCES APPENDIX Nguyễn Thu Thảo — 11194837 — Business English 61B INTRODUCTION Rationales HR in a company plays a significant role, which is the key factor for failure or success in a company.
Motivation can be said to be one of the crucial factors in HR management in enterprises. It promotes employees to work and improves labor productivity. Some research indicates that when we feel bored, we intend to give up quickly when having difficulties (Peterson, Maier, & Seligman, 1993). Along with the development of the market economy, employees’ living standards are gradually improving, and they also arise from many other needs.
When employees realize their needs have been met, they will work more enthusiastically. On the other hand, if employees are not motivated to do their jobs, it is difficult to achieve the company’s goals because they only work to complete the tasks assigned to them with no creativity or enthusiasm. It is only as part of their labor contract that they view the work they do as their obligations to the company. At the same time, following the trend of economic development, there are more and more jobs that require a lot of HRS, especially high-quality HR.
Therefore, meeting the requirements of employees to motivate them is essential. Enterprises need methods to attract and retain employees - one of the most important factors to help a company stand in a dynamic and changing market economy. Thanks to workers who work efficiently, businesses can survive, compete, and develop strongly. TAME Vietnam Company Limited is not beyond this scope, it is necessary to have good solutions to complete this meaningful work.
TAME Vietnam Company Limited is a multi-brand corporation manufacturing and retailing healthcare products and services. Through the process of learning about the practice of HR management at TAME Vietnam Company Limited, I realized that besides the achieved achievements, there are also problems and disadvantages such as employees not really committed to the company, workers leaving work at a high rate, the company spends a lot of time and money on recruiting and training employees,. HR is the most critical resource of an organization, especially in a fiercely competitive environment nowadays. To develop and maintain these resources, Nguyễn Thu Thảo — 11194837 — Business English 61B managers need to know how to motivate their employees to work.
Motivation for workers in Vietnam companies has not achieved desired success although there have been many reward policies (Nguyen Dang Phuong Truyen, 2020). That is why the author chose the topic "A Study on the Motivation for Employees in Tame Vietnam Company Limited from 2020 to 2022 and some Recommendations". Research objectives (1) Systematize the theoretical basis for motivating employees in the company to determine the theoretical framework to be studied. (2) Collect data, and analyze the company’s motivation to indicate advantages, disadvantages, and limitations of employees’ motivation at TAME Vietnam Company Limited.
(3) Propose some recommendations to improve motivation for employees. Research questions (1) What are the work conditions and employment policies at TAME Vietnam Company Limited? (2) What do these present motivations influence employee’s efficiency most? (3) What would managers of TAME Vietnam Company Limited do to increase motivation among their workforces? Scope of the study (1) Spatial dimension: TAME Vietnam Company Limited. (2) Time: Over 3 years from 2020 to 2022. (3) Research scope: Focuses on employees of Tame Vietnam Company Limited.
Research methodology (1) Method of collecting information - Collecting secondary data: collecting secondary data from the company on the current situation of motivating employees (money regulation, salary documents issued by the Company related to the program motivational process 2 Nguyễn Thu Thảo — 11194837 — Business English 61B for workers; quantity of employees, qualifications.); data of statistical agencies (state economic development.), results from research results of the authors (articles, textbooks.) to build the theoretical framework in Chapter 1. - Primary data collection: Conduct surveys. The questionnaires are built with questions showing the level of evaluation of employees with each content motivation to work at. The survey is printed and sent directly to individuals working in departments at TAME Vietnam Company Limited.
(2) Information processing method: the collected information is analyzed, compared, and contrasted easily to make comments on advantages and disadvantages to motivate employees at TAME Vietnam Company Limited. (3) Research process Step 1: Research theoretical models to motivate employees. Step 2: Design questionnaires to survey officers’ satisfaction with motivational policies for employees at TAME Vietnam Company Limited. Step 3: Conduct surveys and collect questionnaires.
This survey helps the assessment be more objective. Step 4: Analyze the data. The survey results will be gathered into rows to compare with different criteria to clarify the satisfaction of company employees. Step 5: Propose some recommendations to improve motivation for employees at TAME Vietnam Company Limited.
Research structure This report has four main parts: Chapter 1: Introduction to TAME Vietnam Limited Company. Chapter 2: Theoretical Framework. Chapter 3: A Study on the Motivation for Employees at Tame Vietnam Company Limited from 2020 to 2022 and some Recommendations. Nguyễn Thu Thảo — 11194837 — Business English 61B CHAPTER 1: INTRODUCTION TO TAME VIETNAM COMPANY LIMITED 1.
An Overview of TAME Vietnam Company Limited 1. The process offormation and growth of TAME Vietnam Company Limited According to the official website of the company, TAME Vietnam Company Limited is a multi-industry corporation in manufacturing and retailing healthcare products and services to improve Vietnamese people's living standard. Established in 2016, with its long-term vision, TAME Vietnam Company Limited focuses on investment and development with 03 key strategic brands: TAME, TAHOMES, TASA 2016: Establishment of TAME Vietnam Company Limited: Prestigious brand operating in beauty and healthcare. 2017: Establishment of TAHOMES INTERIOR DESIGN & CONSTRUCTION COMPANY LIMITED: A company that provides brand consulting, furniture design, and construction, as well as the introduction of chocolate LYL, the first beauty brand.
2019: Merged 3 companies TAME - TASA — TAHOMES. Established TA Holdings: A interdisciplinary corporation in manufacturing and retailing health care products and services to improve Vietnamese people's lives and officially launched Chocolate KYS Cosmetic Brand: Fruitfully called for venture capital and received a global expansion strategy consulting package from international experts. Lay the first foundation through the biggest e-commerce website Amazon. Detailed information about TAME Vietnam Company Limited - Company English Name: TAME Vietnam Company Limited - Company Vietnamese Name: Công ty TNHH TAME Vietnam - Type of company: Company Limited - Start date: 26"" February 2016 - Email address: tuyendung.com - Website: tamegroup.vn Nguyễn Thu Thảo — 11194837 — Business English 61B - Mission “TA — We”: TA Holdings was born to vibrate and make lasting worth for all partners, workers, and customers.
- Vision: Becoming an innovating multi-industry company in manufacturing products and services to improve the living standard for Vietnamese people and exporting to international markets.