vietnam national university, HANOI school of business Nguyen Trung Dung REAL ESTATE MARKET AND PROPERTY CONSULTANCY IN HANOI, SOME STRATEGIC SOLUTIONS FOR VIETNAMESE PROPERTY CONSULTANCY COMPANIES master of business administration thesis Hanoi - 2007 TIEU LUAN MOI download : skknchat@gmail.com vietnam national university, HANOI school of business Nguyen Trung Dung REAL ESTATE MARKET AND PROPERTY CONSULTANCY IN HANOI, SOME STRATEGIC SOLUTIONS FOR VIETNAMESE PROPERTY CONSULTANCY COMPANIES Major: Business Administration Code: 60 34 05 Master of business administration thesis Supervisor: dr. TA NGOC CAU Hanoi - 2007 TIEU LUAN MOI download : skknchat@gmail.com TABLE OF CONTENTS ACKNOWLEDGEMENTS. iv TABLE OF CONTENTS. vi LIST OF ABBREVIATIONS .viii LIST OF TABLES.
ix LIST OF FIGURES. OBJECTIVES OF THE STUDY. SIGNIFICANCE OF THE STUDY. SCOPE AND LIMITATIONS OF THE STUDY.
Data Collection and Analysis Method. 6 CHAPTER 1: LITERATURE REVIEW. REAL ESTATE MARKET. The Definition for Real Estate & Real Estate Market.
The Main Participants in Real Estate Market. The Adjustment Mechanism. Line of Real Estate Related Business. THE PROPERTY CONSULTANCY.
Why Property Consultancy?. Traditional and Modern View. 17 CHAPTER 2: HANOI REAL ESTATE MARKET. MACRO-ENVIRONMENTAL FACTORS.
Population and Life Style. Legal and Policy. Master Urbanization Plan. 26 vi TIEU LUAN MOI download : skknchat@gmail.
HANOI REAL ESTATE MARKET. Serviced Apartment Market. Hotel&Tourism Market. 50 CHAPTER 3: PROPERTY CONSULTANCY IN HANOI.
KEY SERVICES OFFERED IN HANOI. Exclusive Agency, Exclusive Right to Sell or Lease. Open Brokerage/Agency. Investment Sales & Acquisition.
Real Estate Investment. DEMAND AND KEY CONSIDERATIONS IN SELECTING CONSULTANT. Demand and Key Clients. Key Factors In Determining Choice of Consultant.
Market Share & Supplying Competence. SWOT for Vietnamese Companies. 78 CONCLUSIONS AND RECOMMENDATIONS. 93 vii TIEU LUAN MOI download : skknchat@gmail.com LIST OF ABBREVIATIONS GDP: Gross Domestic Product FDI: Foreign Direct Investment WTO: World Trade Organization Colliers: Colliers International Savills: Savills Vietnam Ltd CBRE: CB Richard Ellis viii TIEU LUAN MOI download : skknchat@gmail.com LIST OF TABLES Table 2.1: Hanoi’s population from 2003-2006……………………………………… 18 Table 2.2: Hanoi’s GDP from 2003-2006…………………………………………….3: Transaction Rate by Kind of Property………………………………….4: Price of Sales by Grade…………………………………………………… 31 Table 2.5: Rental of Apartments Including Tax (Not serviced apartments)……… 31 Table 2.6: Supply of Hanoi Serviced Apartment Market………………………….7: Classifying Office Buildings……………………………………………….8: Standard Area & Average Rental Rate for Retail Models In Hanoi….9: The Rate of Retail Format by Area Use………………………………….10: List of Markets Will Be Converted Into Shopping Centers…………… 47 Table 2.11: Hotels in Hanoi 2006…………………………………………………….12: Average Rental of Industrial Zones…………………………………….1: Reasons for Using a Consultant………………………………………….2: The Type of Clients That the Consultants Deal With the Most……….3: The Way Clients Got Real Estate Consultant…………………………… 67 Table 3.4: Evaluate the Performance of Current Consultant……………………….
68 ix TIEU LUAN MOI download : skknchat@gmail.companies LIST OF FIGURES Figure 1: Thesis Outline 7 Figure 1.1: The Adjustment Mechanism of Real Estate Market 10 Figure 1.2: Traditional and Modern View of the Real Estate Market 13 Figure 1.3: Porter’s Five Forces Model 16 Figure 1.4: Another Model of Industry Analysis 16 Figure 1.5: SWOT Analysis 17 Figure 2.1: Housing Supply Vs Actual Demand in Hanoi 30 Figure 2.2: Hanoi New Stock For 2008-2010: 7,634 units 32 Figure 2.3: Trend of Apartment & Villa Supply 2007-2020 33 Figure 2.4: Demand and Rentals of Hanoi Serviced Apartment Market 35 Figure 2.5: Limited Supply during Period 1998-2007 36 Figure 2.6: Future Supply of Hanoi Serviced Apartment Market 37 Figure 2.7: Monthly Take-up and Occupancy Rate of A&B Office 39 Figure 2.8: Hanoi’s New Supply of Grade A&B Office 40 Figure 2.9: Average Rental (Net) of Grade A&B Office 40 Figure 2.10: New Stock of Grade A, B&C Office (2007-2010) 41 Figure 2.11: INCOME GROWTH (PER CAPITA PER MONTH) 42 Figure 2.12: RETAIL SALES & YEAR ON YEAR GROWTH RATE DURING 1996-2007 43 Figure 2.13: Hanoi’s GDP per capita & Population 43 Figure 2.14: Leaseable Area and Rental Rates of Shopping Centers in Hanoi 45 Figure 2.15: Significant Future Shopping Center in Hanoi 46 Figure 2.16: Comulative Stock and New Supply of 4, 5 Star Hotel Room 49 Figure 2.17: Requirement for Hotel Room (2005-2010) 50 Figure 3.1: The Consultant with Best Reputation for Exclusive Agency 55 Figure 3.2: The Consultant with Best Reputation for Open Brokerage/Agency 56 Figure 3.3: The Consultant with Best Reputation for Tenant Representation 57 Figure 3.4: The Consultant with Best Reputation for Property Management 59 Figure 3.5: The Consultant with Best Reputation for Research 60 Figure 3.6: The Consultant with Best Reputation for Valuation 60 Figure 3.7 the Consultant with Best Reputation for Investment Sales&Acquisition 61 Figure 3.8: The Consultant with Best Reputation for Project Development 62 Figure 3.9: The Consultant with Best Reputation for Legal issues 63 (LUAN.companies x TIEU LUAN MOI download : skknchat@gmail.10: The Consultant with Best Reputation for Financial Services 64 Figure 3.11: The Consultant with Best Reputation for Real Estate Investment 65 Figure 3.12: Most Common Complaint from Clients 69 Figure 3.13: Importance of Factors Determining Choice of Consultant 70 Figure 3.14: How Well Consultants Understand Their Clients 71 Figure 3.15: Fee Structure Preferred by Clients 73 Figure 3.16: Market Share by Turnover 73 Figure 3.17: Recognition of the Consulting Companies 74 APPENDIX APPENDIX B: Questions for Clients APPENDIX B: Questions for Consultants (LUAN.companies xi TIEU LUAN MOI download : skknchat@gmail. BACKGROUND Hanoi is an important center of real estate industry in Vietnam and Asia as well. Due to great potential, Hanoi real estate market is becoming a favoured destination for domestic and foreign investment. During the end of the year 2007, real estate market in Hanoi has recovered from a long time of freezing and showed new fever “It is the third fever”.
It is easy to see that price of all properties is rising strongly. In order to explain the situation and give out the forecast for the upcoming years, it is necessary to analyze the market deeply and carefully based on mix-factors. Although, it has fluctuated strongly in the pass, Hanoi real estate market is still been seen as a primary market. “Boom” demand and positive policies that make Hanoi real estate market more attractive for investment, especially foreign investment.
Hanoi real estate market will continue to boom in many years upcoming that brings great opportunities and threats. Hanoi real estate market is always a center public discussion especially for problems such as: Shortage of supply, escalation of price, speculation, unclearness of market, and effects of new policies…However, practical and theoretical researches on Hanoi real estate market are few, immaterial and unsystematic The property consultant is an important factor of real estate market that leads or plays the role of conductor in real estate market. Thanks to the real estate market, property consultancy in Hanoi has become a profitable business. Today, the demand for property consultancy in Hanoi is diversified and increasing very fast that put a strong pressure on consultants.
Key clients those who are users of real estate related consultant services including property developers, property companies, domestic institutional investors, international investors and larger domestic corporations. The foreign consultancy firms with their good reputation and brand, high (LUAN.companies 1 TIEU LUAN MOI download : skknchat@gmail.companies professionalism that become market leaders. Foreign consultants can provider a diversified list of services or highly specific services. Vietnamese consultancy companies are also improving their competence to hold the market share.
However, Vietnamese consultancy companies still haven’t clear strategies that help them to win in an environment of full opportunities and challenges. So far there aren’t still any professional researches on the subject of property consultancy in Vietnam or Hanoi. OBJECTIVES OF THE STUDY The objectives of this thesis focus on: For Hanoi real estate market, the general objective of the thesis is to present and analyse key issues of market at this present time and make some forecast about the trend of market in the near future. In order to get the general objective, the thesis focuses on the following specific objectives: Analyse the effect of macro-environmental factors such as: Political, economic, social, legal and policy.
Analyse the characteristics of demand and supply as well as factors which affect demand, supply and price of Hanoi real estate market at this present time. The analyses also provide some forecast for some upcoming years, especially for the period of 2007-2012. For property consultancy in Hanoi, the general objective of the thesis is to present and analyse key issues of property consultancy market and the comparison between foreign and Vietnamese consultancy companies. In order to get the general objective, the thesis focuses on the following specific objectives: Analyze the development of property consultancy in Hanoi Present and analyze key services which are offered in Hanoi (LUAN.companies 2 TIEU LUAN MOI download : skknchat@gmail.companies Analyze the demand, key clients and customer behaviour in determining choice of consultant.
Analyze the market share, supplying competence and internal environment of property consultancy companies in Hanoi From the presentation and analyses of real estate market and property consultancy in Hanoi, this thesis will make some strategic solutions that can apply for Vietnamese property consultancy companies to improve their business. SIGNIFICANCE OF THE STUDY The presentation and analysis for key issues of Hanoi real estate market at this present time and outlook for some upcoming years in this thesis will has the following significances: Lay the foundation for researches on Hanoi real estate market in a methodical, comprehensive and systematic view. This thesis will be a good basis for further researches Systematize separate researches on Hanoi real estate market Help to explain some public discussions especially for problems such as: escalation of price; the trend of supply and demand; effects of economic growth, financial market, foreign investment and new policies. Help to provide useful and selective information for making decisions related to the real estate business and investment as well as new policies The presentation and analysis for key issues of property consultancy in Hanoi at this present time in this thesis will has the following significances: Lay the first foundation for research on this subject Help to understand the role of consultant in real estate market Bring deep knowledge on property consultancy in Hanoi (LUAN.companies 3 TIEU LUAN MOI download : skknchat@gmail.companies Provide useful and selective information for clients, investors and property consultants Help to make some strategic solutions for property consultancy companies, especially Vietnamese companies, which are playing in a big game full of opportunities but also full of challenges 4.
SCOPE AND LIMITATIONS OF THE STUDY This study is focused on the presentation and analysis for key and basic issues of Hanoi real estate market and property consultancy in Hanoi and making some strategic solutions for Vietnamese consultancy companies to improve their business in a market of full opportunities and challenges. The research is focused on key and basic issues; it doesn’t enter the specific branches of real estate market and property consultancy. The recommendations on strategic solutions also stand on the basis of overall view 5. Research Method Both qualitative and quantitative methods were used in this research.
In some parts of the research consists of, amongst other data, observation of the real estate market and consultants business and therefore a descriptive method was used. In the other parts of the research is of both a qualitative and quantitative nature. Qualitative, as it tries to describe the real estate market and views of actors in real estate consultancy and clients with regard to future trends. Quantitative as certain sections of the statistical data, questionnaires were formulated in a way that they could be grouped and results were given a numerical value.companies 4 TIEU LUAN MOI download : skknchat@gmail.
Data Collection and Analysis Method The research was conducted by reviewing available literature that was relative to the subject, though this material was primarily limited to articles from the press and real estate-related industry magazines, paper.