ĐẠI HỌC QUỐC GIA HÀ NỘI KHOA QUẢN TRỊ VÀ KINH DOANH --------------------- LÊ LINH CHI SOLUTIONS TO BUILD AND DEVELOP THANH NGHIA BRAND IN THE GARMENT FIELD OF THANH NGHIA LIMITED COMPANY GIẢI PHÁP XÂY DỰNG VÀ PHÁT TRIỂN THƯƠNG HIỆU THÀNH NGHĨA TRONG LĨNH VỰC MAY MẶC CỦA CÔNG TY TNHH THÀNH NGHĨA LUẬN VĂN THẠC SĨ QUẢN TRỊ KINH DOANH HÀ NỘI - 2019 TIEU LUAN MOI download : skknchat@gmail.com ĐẠI HỌC QUỐC GIA HÀ NỘI KHOA QUẢN TRỊ VÀ KINH DOANH --------------------- LÊ LINH CHI SOLUTIONS TO BUILD AND DEVELOP THANH NGHIA BRAND IN THE GARMENT FIELD OF THANH NGHIA LIMITED COMPANY GIẢI PHÁP XÂY DỰNG VÀ PHÁT TRIỂN THƯƠNG HIỆU THÀNH NGHĨA TRONG LĨNH VỰC MAY MẶC CỦA CÔNG TY TNHH THÀNH NGHĨA Chuyên ngành: Quản trị kinh doanh Mã số: 60 34 01 02 LUẬN VĂN THẠC SĨ QUẢN TRỊ KINH DOANH NGƯỜI HƯỚNG DẪN KHOA HỌC: TS. PHẠM VĂN HỒNG HÀ NỘI - 2019 TIEU LUAN MOI download : skknchat@gmail.com DECLARATION The author confirms that the research outcome in the thesis is the result of author’s independent work during study and research period and it is not yet published in other’s research and article. The other’s research result and documentation (extraction, table, figure, formula, and other document) used in the thesis are cited properly and the permission (if required) is given. The author is responsible in front of the Thesis Assessment Committee, Hanoi School of Business and Management, and the laws for above-mentioned declaration.
TIEU LUAN MOI download : skknchat@gmail.com ACKNOWLEDGEMENTS I would like to express my deepest gratitude to all of the following people for helping me complete my thesis. Firstly, I would like to express my special thanks to my company for giving favorable conditions for my study and my master thesis completion at Hanoi school of business and management (HSB). Secondly, I am extremely grateful to all of the lecturers from the Department of Business Administration - HSB for providing me with research methods and professional knowledge during the course, especially the active and creative research skills. My appreciation also goes to the teachers in the thesis review committee for giving me valuable ideas during my thesis completion process.
My profound gratitude is also conveyed to my instructor for his helpful assistance and guidance. This thesis could have never been completed without his enthusiastic counsel and support. Despite the efforts during the research period, there are still many limitations in the thesis. I would hope to receive valuable comments from the teachers and co-workers to make this essay more complete.
Thank you very much. Ha Noi, 2019 TIEU LUAN MOI download : skknchat@gmail.com TABLE OF CONTENTS ACKNOWLEDGEMENTS TABLE OF CONTENTS LIST OF ABBREVIATIONS. i LIST OF TABLES. ii LIST OF CHARTS AND FIGURES.
Rationale of the study. Research object and research scope. Contributions of the thesis. Organization of the thesis.
8 CHAPTER 1: THEORETICAL FRAMEWORK ON BRAND, BUILDING AND DEVELOPING BRAND .1 Overview of brand.1 Concept of brand .2 Types of brand.3 Roles of brand .2 Branding and brand development .1 Concept of branding and brand development .2 Contents of branding and brand development .3 Factors affecting branding and brand development. 25 CHAPTER 2: REALITY OF BRANDING AND DEVELOPING THANH NGHIA BRAND OF THANH NGHIA CO.1 Introduction of Thanh Nghia Co.1 Process of foundation and development. 29 TIEU LUAN MOI download : skknchat@gmail.2 Reality of branding and developing Thanh Nghia Brand of Thanh Nghia Co.1 Identifying the vision and mission of Thanh Nghia brand .2 Positioning Thanh Nghia brand in the market .3 Identifying the identity system of Thanh Nghia brand .4 Organizing marketing and communication activities to promote Thanh Nghia brand .5 Evaluating Thanh Nghia brand .6 Protecting Thanh Nghia brand .3 Evaluation of branding and developing Thanh Nghia brand .2 Limitations and causes. 57 CHAPTER 3: SOLUTIONS TO DEVELOP THANH NGHIA BRAND IN THE GARMENT FIELD OF THANH NGHIA CO.1 Orientations in business development and orientations in developing Thanh Nghia brand .1 General development orientations of Thanh Nghia Co.
Orientations in developing Thanh Nghia brand .2 Solutions to develop Thanh Nghia brand .1 Building a brand positioning strategy .2 Completing the brand recognition system and improving the value of products for customers.3 Completing marketing and communication activities .4 Registration for brand and industrial design protection inland and abroad .5 Establishing a department specializing in branding and raising awareness of brand for employees in the company. 80 TIEU LUAN MOI download : skknchat@gmail.nam LIST OF ABBREVIATIONS Abbreviation Full form Co., Ltd Company Limited i (LUAN.nam TIEU LUAN MOI download : skknchat@gmail.nam LIST OF TABLES Table 2.1: Business results of Thanh Nghia Co.2: System of machinery and equipment .3: Vision and mission of Thanh Nghia Co.4: Target customers and market positioning .5: Recognition system of some brands .6: Basis for price calculation.7: Payment discount policy of the company .8: Annual change in the average price of the company .9: Revenue structure of the company’s product .10: Customers’ evaluation on Thanh Nghia textile and garment products .nam TIEU LUAN MOI download : skknchat@gmail.nam LIST OF CHARTS AND FIGURES Chart 2.1: Main market of the company .2: Costs for online marketing activities of the company .3: Results of survey with customers on level of brand recognition .nam TIEU LUAN MOI download : skknchat@gmail. Rationale of the study The building, developing and maintaining of the brand value have been studied by enterprises around the world since the 1970s of the 20th century. Brand is an intangible asset of great value to enterprises, bringing stability, developing market share and enhancing competitive advantages of enterprises in the increasingly competitive market.
In the current process of integration into the world economy, enterprises and state management agencies of Vietnam have begun showing concern about the issue of brand building and development. Many Vietnamese businesses have been aware that in addition to efforts in improving and perfecting the quality of their products, services, packaging specifications and logos, brand elements, if designed properly in line with customers’ mind will be improve the competitiveness of the products. Building and developing the brand for garment products are also particularly important when our country's textile and garment market is having rapid growth with a very high annual growth rate (average growth rate of 30% per year). In particular, in the context where the CPTPP agreement is signed and take effective from the end of 2018, the building and development of brand for garment enterprises are important for the development of the economy.
Thanh Nghia Co., Ltd is also one of the enterprises operating in the field of textiles and garments. The company was established in 2003 with the main products including high quality knitwear such as pants, shirts, hats and wool scarves. The products are completely handcrafted or are made with modern technology and exported to the markets of Poland, Czech Republic, Hungary, Germany, Italy, United Kingdom and the USA. At present, the production capacity and management level of the company is quite high.
The company has met big orders with competitive prices and accurate delivery time, which 1 (LUAN.nam TIEU LUAN MOI download : skknchat@gmail.nam created many opportunities for the company to deliver develop and expand the market share. However, starting business in the field of textile and garment, Thanh Nghia Co., Ltd faced a lot of competitive pressure from well-known brands such as Vinatex, Viet Tien, Nha Be, Hanoi textiles and garments, Garment 10, Hasoll Vina and so on. In particular, the penetration of foreign textile enterprises also made the market development of Thanh Nghia Co., Ltd meet many challenges. Facing this situation, the company needs to build a brand of unique textile products with its own identity and must quickly confirm the difference in image and brand in consumers’ mind.
In order to help the company achieve this goal, the author conducted the study "Solutions to build and develop Thanh Nghia brand in the garment field of Thanh Nghia Limited Company" as her master thesis. Literature review In the process of working on the thesis, the author searched for papers related to the thesis and reviewed the following research works: The research by Trinh Hoang Anh and Luu Anh Duc Hai (2016) on "Building and developing the Traditional Fish Sauce Brand in An Giang Province, Case Study of Dinh Huong Fish Sauce": The research was carried out with three objectives: (1) Analyzing the reality of marketing activities and the process of building Dinh Huong fish sauce brand, (2) Evaluating the recognition level of Dinh Huong fish sauce brand of customers in Long Xuyen City, (3) Proposing solutions to develop the brand of Dinh Huong fish sauce. The methods in the study included exploratory factor analysis, Cronbach's Alpha reliability coefficient and Multi linear regression analysis. T ̣ he sample was selected using the convenient sampling method with the sample size of 222.
The results showed that the recognition level model of Dinh Huong fish sauce brand consisted of two groups of factors: basic brand 2 (LUAN.nam TIEU LUAN MOI download : skknchat@gmail.nam recognition and recognition of brand based on product and packaging. The study proposed some main solutions to develop Dinh Huong fish sauce brand such as brand promotion, 4P Marketing and Human Resources. Le Thi Ngoc Trinh’s (2014) study on "Branding Vinh Tien notebooks": The research focused on evaluating the reality of branding of the company through the brand building and brand copyright registration. In addition, the author also evaluated the situation of brand development of the company's products through brand promotion activities.
Based on the analysis of the reality, the author summarized the achievements and limitations of the building and development of the company's brand and offered solutions to develop the brand of the company’s products in the near future. Huynh Thi Thuong’s (2014) research on "Branding Goldmilk powdered milk of Van An Production and Trading Co., Ltd": The main contents of the research were systematizing the theoretical framework of brand and analyzing the reality of brand development of Goldmilk powdered milk in the past few years. The study also looked at the factors affecting the vision, mission, core values and objectives of Goldmilk brand such as market segmentation and identification of target markets, brand positioning, current brand development strategy and implementation of brand development policies. More importantly, this research evaluated the results through surveys with customers and proposed some solutions to build and develop the brand of Goldmilk powdered milk.
Doan Van Sinh’s (2016) study on "Developing Petrolimex Gas brand": The study proposed steps to develop the Petrolimex Gas brand of Danang Petrolimex Gas Co., Ltd in the period of 2010-2015. Da Nang Petrolimex Gas Co., Ltd entered the market very early and had a wide distribution network, good facilities, good financial ability and high quality products. However, Da Nang Petrolimex Gas Co., Ltd still faced many difficulties since its 3 (LUAN.nam TIEU LUAN MOI download : skknchat@gmail.nam development had not been in line with its potentials and advantages. The strengths and advantages of Petrolimex Gas products and brand had not widely been known and selected by many customers.
The author also proposed some solutions to develop the Petrolimex Gas brand of Da Nang Petrolimex Gas Co. The study by Institute for tourism research and development in 2013 on "Solutions to develop tourism brand in Vietnam": The research was conducted to clarify the scientific basis and propose solutions to develop the tourism brand of Vietnam to meet the trend and development requirements of the tourism industry in the coming period. The study approached a comprehensive research process from theory to reality, international comparison and applied methods and techniques in brand research, market research and promotion.